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_Chayuth_Pirotesak_
Participant
April 21, 2007
Question

Cannot install Photoshop CS3 - Installer just dissappeared

  • April 21, 2007
  • 179 replies
  • 36694 views
I have an issue installing Photoshop CS3 as follow:

I have removed all Photoshop CS3 Beta manually (Use control panel, deleted files and registries) as instructed in this web and get rid of all thing involved Adobe out of my computer.

When I clicked Setup.exe, a setup windows with progressive bar (See in http://www.thetaforce.com/image/cs3installer.jpg ) appeared shortly and then disappear!
Then nothing is happenned further. No error message. It just disappeared. I wait for an hour but nothing happened.

I tried to run Windows in clean mode (msconfig -> disable unneccessary services) and also disable Antivirus and Firewall etc. But this problem persists.

I'm running Windows Vista Home Premium (32Bit) and have Intel Centrino Duo 2.0GHz with 1.5GB of Ram (DDR2) and 100GB HDD. Graphic shared Intel 945GM Express Chipset.
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    179 replies

    Show previous replies
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    _Jordan_Cox2_
    Participant
    June 18, 2007
    Piping in with the same issue. You'd imagine that Adobe would look into threads that approach 100 comments.
    _
    _RTMS_RTMS_
    Participating Frequently
    June 13, 2007
    I've downloaded the 30 day trial, yet I'm having the same problems. I unzip the program after downloading and it unpacks itself. When I click the Setup.exe I get the same Setup pic that Chayuth posted. It flashes and then nothing, no set up, no install etc. I'm using a Vista Home Premium desktop with 400GB HD, 2GB RAM, and a 5000+ AMD Athlon 64 X2 Dual Core Processor.
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    _Edith_Tüscher_
    Participant
    June 9, 2007
    Hello
    I have the same problem. Vista ultimate 64bit Creative Suite 2.3 functioned not to installing.

    THANKS for YOUR ASSISTANCE
    A
    Anonymous
    June 9, 2007
    Michael,

    While the problem you're seeing may be common to all CS3 products, Dreamweaver installation problems are best discussed in that product forum with users familiar with Dreamweaver specifically.

    Regards,

    Daryl
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    _Michael_Peterson_
    Participant
    June 9, 2007
    my install error gives me this message
    "A problem occurred while extracting some files. Check space on your computer and write privileges on the destination folder." I ask thee..."wtf?!!!" I have service pack 2. windows xp home edition. 2.66 ghz and 768 mb of ram!! My HD has about 25 gigs left! WHAT THE HELL I CAN't INSTALL THE 30 DAY TRIAL!!! I WANT TO SEE DREAMWEAVER CS3's sexiness and ease for myself (I currently have DREAMWEAVER 8. PLEASE HELP PLEEEASE! (I deleted temp folders and everything so don't hand me that garbage >_<)
    J
    JayJhabrix
    Inspiring
    June 4, 2007
    Suggestions anyone?
    J
    JayJhabrix
    Inspiring
    June 3, 2007
    :(

    Tried everything above that relates to XP Pro... hacking the js file, running the CS3 cleaner (i only get two levels not four as someone mentioned???), installing the Windows installer, setting IE as the default browser, doing the msconfig number (mentioned elsewhere), creating a new user account with admin rights and trying all the above from there simultaneously... Nada. Nothing works... After the Setup window, the splash comes on for a fraction of a second and then... dies :(

    Someone, help!!!! :)

    Cheers,

    JJ

    PS: System details are posted in this thread:
    http://www.adobeforums.com/cgi-bin/webx/.3bc41050/4
    _
    _Mr__Zero_
    Participant
    May 29, 2007
    I am having a problem trying to install CS3 extended also. My problem is very similar to this one. When I run the setup to the installation I get this:

    http://img413.imageshack.us/img413/8660/cs3errordq4.jpg

    It just stays there and does nothing. I have let it do this over night and through out the day, still nothing happens.

    Also, I am running on Windows XP SP2, and all my computer spec meet the minimum requirements to run CS3.
    _
    _Hernan_Halim_
    Participant
    May 22, 2007
    I have a same issue here. I'm trying to install Adobe CS3 Design Premium but the installer appear shortly and suddenly disappear. I'm following a suggestion from Philip Timothy Smith ( Philip Timothy Smith, "Cannot install Photoshop CS3 - Installer just dissappeared" #28, 26 Apr 2007 11:36 am) and everything is working fine now. Installer is running well.

    =====================================================================
    Choose Start > All Programs > Accessories.
    2. Right-click the Command icon, choose Run As Administrator, and authenticate.
    3. Navigate to Windows\System32.
    4. At the prompt, type regsvr32 jscript.dll and press Enter.
    5. When a dialog box with the message "DllRegisterServer in jscript.dll succeeded" appears, click OK.
    =====================================================================

    Thanks to Philip Timothy Smith!
    _
    _Bill_Burkett_
    Participant
    May 20, 2007
    Okay: I've solved my problem: I cleaned out all the CS3 remnants on my computer, reinstalled CS2, and am going to return CS3 to Adobe for a refund! (I still can't believe Adobe would sell a product that would not install!)

    Bill
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