adrianm25270398

Participant

Question

Canon Professional Print Layout plugin not working

Forum|Forum|4 years ago
November 14, 2021
2 replies
2781 views

I am running PS 23.0.1 and lightroom Classic 11.00 on Windows 10 version 21H1 on a HP 24GB Ram intel i7-6700

I just purchased a canon pro -200 printer and installed the software for printing Professional Print Layout and also the plugin for both Photoshop and Lightroom. The stand alone version works but both plugins fail to launch in both Photoshop and lightroom. When i try to run them I get the blue rotating circle like the system is loading it then nothing.

Windows

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Participant

if re-install doesn't work, the key point is probably the IP changed covertly, check this out

https://youtu.be/zOgnvTovTtw

Legend

Check with Canon support and make sure you're running the latest version of their plug-in - Looks like they've released some updates recently: https://community.adobe.com/t5/photoshop-ecosystem-discussions/photoshop-22-5-1-and-canon-print-studio-pro-plug-in-not-loading/m-p/12383353

adrianm25270398Author

Participant

Thanks for the suggestion I had forgot to mention in my original post that I have what I believe to be the latest version 1.3.0 of PPL

Emily22921990adzu

Participant

Hi, did you manage to fix this in the end I'm having the same issue?