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Participant
January 16, 2012
Answered

"Could not save as 'filename' because of a program error." Won't allow me to save in ANY format!

  • January 16, 2012
  • 40 replies
  • 124592 views

I have a large file (3500x8300px) that i have been working on in Photoshop CS4 and i tried to save it after working on it for about 30 minutes and got the following message: "Could not save as 'filename' because of a program error."  I tried saving it as .psd, .pdf, .tif, even .jpg and received the same message each time.  I closed down all other software to ensure that there was enough memory available but to no avail.  I then just closed my MBP and waited until the next day hoping it was just a glitch and might work later on.  I opened it up the next day (forgetting about the save issue) and worked on the file for a few more hours and then tried saving it again. (that's when i remembered the issue...too late...the work was already done).  Nope...still won't let me save it.  I'm afraid i'll have to restart the program but cannot afford to lose this work.  Any thoughts on how to fix it?

*note: i tried 'save for web' and it allowed me to save it as a flattened image (although rather slow due to filesize) but i need it in a layered format.

ANY HELP would be much appreciated!

Thanks.

**(I'm running PS CS4 v. 11.0.2 on a MBP 2.8 GHz Intel Core 2 Duo with 4GB 1067 MHz DDR3 and have Lion OS X 10.7.2.)

This topic has been closed for replies.
Correct answer Penderecki

And just to make sure, duplicating the file or dragging the layers to a new file will also not result in a save-able file?


Yeah i tried all of the above and none of it seemed to work.  The only thing that would work was to SFW as either .gif or .jpg (wouldn't allow png).  However, after saving the second layer as a gif, the entire program froze and i was unable to recover it.  Oh well...here goes to starting over!  (maybe i can convince my boss to upgrade to CS5.) ha.  Thanks a lot for the help!

40 replies

Participant
January 28, 2020

Well all I did was open a old PSD file , move some of the projects have done into the old PSD file you just opened then save.

ahsana64475431
Participant
February 14, 2019

Simply change the output Folder it worked for me. it cured if there is no enough space on disk or drive.

Participant
December 10, 2018

Hello! I've discovered how to fix this issue!

The problem is with just one or a couple layers. In my case problem layer got a mask.

1) First, you have to find layer with the problem. Merge some layers and try to "save as..." another psd. If it doesn't work try to merge another group of layers. After each attempt you need to "cmd+z". So, your document will be on final stage of your work any time. Finally, you find a problem layer (group of layers) and your document can be saved. Good!

2) Then open new document with the same preferences (size, ratio, etc). In my case I changed "bit depth" to 16 bit instead of 8 bit (didn't pay attention). But I think it doesn't matter.

3) Copy problem layers from your document to the New and delete them from your working psd. Save both documents like "document-part-1.psd" and "document-part-2.psd" (any name). Close all and restart Photoshop.

4) Open both documents and copy problem layers back to the right place. Save your document with original name.

5) PROFIT

Sean C Connor
Participant
November 27, 2018

Someone here reminded me to start another file and drag layers into file - close old file without saving and save new file as old name Yay! It worked. Good luck to everyone else tat has to start over...

hoàngq62052997
Participant
June 16, 2018

Try to merge all layer into 1 layer then copy it after that turn on some programs can display image then paste it into that programs finally save it . Done

Participant
February 12, 2018

I had the same issue and was able to resolve it by saving as a photoshop pdf - which of course allows you to preserve photoshop editing capabilities

Known Participant
January 17, 2018

I ran across this problem using photoshop cc 2015 ( i can't upgrade to the latest due to other stupid cc desktop errors but that's another story)

With this partocular file i had this error last week, i tried force quiting to see if the recovered file had my work but it recovered an earlier version which wasn't helpful.

This time, i tried saving as a bunch of different formats without luck.

I ended up duplicating layers to a new document and trying to save that AND IT WORKED!

August 12, 2017

Here's another approach - the amount of work I lost by not being able to save was not as great as the others.

I identified the problem as only ONE file among the few I was working with did NOT want to be saved by Photoshop

in any format.

Photoshop closed.

I went back to explorer to the offending file and selected "Open with" and instead of photoshop, I selected PAINT.

I opened it in Paint and saved the file as a PNG file.

THIS saved file could be opened in Photoshop, edited in any way, and saved in ANY Photoshop format

animorka
Participant
January 11, 2017

Just create a new document, move all the layers to the new file and save it.

kwmc134
Participant
March 13, 2017

Thank you Animorka!  This is the only thing that worked for me!

Canders
Participant
January 4, 2017

How is it 2017 and this is still a thing?? I can't seem to find a solution for this. I've tried turning off the generator plugin. It will just not save in a pdf format. UGH. Little things like this are so frustrating. Hours of work for no results! Has anyone found a solution?

jaredadams
Participant
January 7, 2017

I found I was able to save the file by turning off the adjustment layers. And to export, I simply copied the merged image to a new document and saved that.