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lovephotoshopCC
Known Participant
February 5, 2021
Question

Could not save because the file is locked error - Photoshop

  • February 5, 2021
  • 1 reply
  • 294 views

I can't find any answer about this (see attach) no answer in the community forum at all...no solved too.:(

 

hope fix it ASAP for everyone have problem as same as mine.

 

thankyou

Duncan

 

{Thread title edited by Moderator}

This topic has been closed for replies.

1 reply

Sahil.Chawla
Adobe Employee
Adobe Employee
February 5, 2021

Hi Duncan,

Welcome to the community!

Sorry to hear about the file is locked error in Photoshop. Could you please let us know the version of Photoshop you're working with?

Are you trying to save the file to an external or network drive?

Are you using an antivirus program? If yes, could you try disabling it and then relaunch Photoshop to see if you're able to save the file?

Let us know how it goes.
Regards,
Sahil

lovephotoshopCC
Known Participant
February 5, 2021

Verison  - Photoshop CC 2021 (v22.1.1)

Save the file  - Hard Drive

Antivirus program - yea AVG AntiVirus, do i have to disabling AVG to open photoshop everytime?!

 

thank you

Duncan