CS4 bug: brush cursor display is incomplete

Thanks Dave - but rest assured, we are also aware of reinstalling approved drivers prior to sending anything back. But I do appreciate your advice.

I have written Nvidia 6 times with no response(every time I change to a new driver). Just wanted to get that on the record. I'm back on 179.48(Beta)now.

BJ - NVidia is listening. But we need customers to contact them and give them the necessary information, and to let them know that not all their customers play games.

I'm still getting no brush size after 620 pixels wide. Not on a laptop, but on a workstation running an Nvidia GTX 260 card with the latest drivers per Adobe's recommendation. I assume this is another one to lay at Nvidia's feet, and if so I'll dutifully send in a bug report.

The thing is, I don't think Nvidia is ever going to address all the issues that its drivers have with Photoshop. They're way too busy trying to please the majority of their users who want their games to work better and faster. Even if we get fixes, the drivers seem to get broken at every release (I'm also getting random transparent pull down menus that leave the selection bitmap displayed unless I sleep and reawaken the computer).

Workstation users can pony up big cash for a workstation-class card with drivers that are a lot more likely to be stable and reliable with productivity apps, and where driver bug reports for Photoshop aren't going to be overwhelmed by the F.E.A.R. 2 users requests. Laptop users and folks without don't have that option.

>We are also aware that we are in danger of voiding our warranties by not using the laptop manufacturer's recommended GPU driver.

erm, don't tell them you did that? reinstall the old one if/when you need to return it for warranty?

Chris - we are also aware that NVidia has posted notebook drivers themselves. We are also aware that we are in danger of voiding our warranties by not using the laptop manufacturer's recommended GPU driver. Most of us do this because we WANT Photoshop to work. You know, if we didn't experience incomplete cursors, we wouldn't have to endanger our warranties. So let's hold hands and move forward with a sense of teamwork and harmony (sorry, I didn't mean to make anybody ill). If you don't mind, I'll just keep checking the thread to see if by some miracle, a solution has been found.

Dennis - Notebook manufacturers may or may not update their drivers. But NVidia has posted notebook drivers themselves, so you can bypass notebook makers who fail to update their drivers responsibly.

Thanks Chris for getting back to us. People ARE reading the thread, they are just unhappy with the responses.
Yes, it is a NVidia bug - nothing Adobe caused by erroneous doing! Problem is, that the bug ain't fixed for all Notebook manufacturers. Also the information "Nvidia thinks they now have it fixed in all their drivers" is new and I am happy that you post it here.
I am one of the lucky ones which could fix the bug by newer hacked drivers from different manufacturers, so I'm not complaining.

(why are people not reading the thread before posting?)

Ron - we've seen the incomplete cursor. We've shown it to NVidia, repeatedly. But we can't fix the bug in their driver code.

Dennis - again, the fix has to come from NVidia, the bug is in their code. NVidia thinks they now have it fixed in all of their drivers. If it isn't fixed on your system, then you have to contact NVidia and give them details so they can track down whatever it is that they missed. Ignore your laptop manufacturer and get the driver from NVidia.

(No, Adobe Gamma is dead and buried, not pining for the fjords....)

This is plain great Ron. Maybe sometime the word gets out about this new feature of CS4. 179 replies in this topic and still only workarounds... Also the recent update to Photoshop did not address this issue at all.

Oh wait the word actually has gotten out, read about it here:
http://www.imaginginsider.com/?p=86058

I was on Lynda.com, "brushing" up on Photoshop CS4's 3D capabilities when I found myself staring for nearly an hour at Chad Perkins demonstrating how to use various tools using an incomplete cursor. Never a mention, he just plowed on. It was painful. But I guess, the folks at Lynda.com haven't got the word to upgrade their GPU's. Or they have given up...

Chris, if any of your comrades want to see the incomplete cursor in action, Lynda.com Photoshop 3D is a good show.