Dialog pop-up boxes not showing up in Photoshop

Forum|Forum|4 years ago
January 31, 2022
24 replies
19435 views

I'm having an issue where my dialog boxes are not showing up (trying to "save as", resize canvas, literally anything that has a popup where you have to confirm something) so it appears as if photoshop is frozen waiting for me to select something in the dialog box. If I hit the esc key, the missing dialog box will flash for a second but then disappear and photoshop "unfreezes." I fixed this once by exiting out of photoshop entirely, but now its starting up again.

macOS

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maxp37663908

Participating Frequently

I actually have the exact same problem! Resetting preferences does not help.

melissapiccone

Community Expert

What are your system specs? I have issues with boxes not going away and it's a Mac problem on my old iMac. Could it be your computer?

Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist

marliton

Community Expert

Hi. Have you tried resetting the preferences? https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

Marlon Ceballos

LinSims

Community Expert

Let me move this to the Photoshop forum for you, which is the appropriate forum for your question.

The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs. Product questions should be posted in the associated product community.

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