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richardboswell1
Participant
April 28, 2025
Question

Epson Sure Color P900 - Printing Issues

  • April 28, 2025
  • 2 replies
  • 555 views

I have two problems with my Epson P900. I have a Mac and am using 15.4.1 (Sequoia)

1) In Lightroom I can only print 8.5 x 11 and smaller prints. When I try to print to 17 x 22 it prints as if the image was on a much smaller size paper but proportional.

While this was a problem until recently I had a work-around by using Epson Print Layout for larger images. However now I have a new problem after upgrading to 15.4.1

2) Epson Print Layout no longer recognizes the printer. 

 

I have tried uninstalling and reinstalling the printer drivers and the same with the Epson Print Layout. The print never loads and I get the attached error notice. 

2 replies

NB, colourmanagement
Community Expert
NB, colourmanagementCommunity Expert
Community Expert
April 30, 2025

@richardboswell1 you'll need to try get Epson Print Layout working because there's a nasty Apple/Adobe/ Print driver bug currently that loses the print settings options you just selected during printing. No one is standing up and taking the blame.

see: https://community.adobe.com/t5/photoshop-ecosystem-discussions/mac-sequoia-and-prints/m-p/15271229#M861545

and 

https://community.adobe.com/t5/photoshop-ecosystem-bugs/macos-sequioa-photoshop-25-and-messed-up-print-settings-during-printing/idi-p/15231269#M120364

 

it’s a bit of a mess.

Epson should be able to help you get theirEpson Print Layout app working I hope. 

 

I hope this helps

neil barstow colourmanagement - adobe forum volunteer,

colourmanagement consultant & co-author of 'getting colour right'

See my free articles on colourmanagement online

Help others by clicking "Correct Answer" if the question is answered.

Found the answer elsewhere? Share it here. "Upvote" is for useful posts

 

 

L
LAMY2017
Legend
April 28, 2025

The error in your screen capture is easy to miss! What was Epson thinking, to send such a message?

"Unknown printer error.

Image not loaded."

 

Which version of Ps are you using?

Have you been using Sequoia long, meaning, have you had problems printing before this?

Did you download and install MacOs 15* drivers --

* Drivers and Utilities Combo Package Installer 

  • 01/15/25 | 12.3 MB | SCP900_Lite_64NR2_NA.dmg

Firmware version KI15O1

  • 03/04/24 | 72.4 MB | P900_FW_KI15O1.dmg

 

Does the printer show up in System Settings>Printers & Scanners>Printers?

 

Larry
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