Export Save For Web (Legacy ) suddenly not working - Windows 10, Photoshop Version 25.11.0

To the people at Adobe who seem to ignore their customers:

The "Save for Web" function is very important to all of us who create images for websites.  It would be nice if you added "Save to WebP or AVIF formats as well.  A better and faster convert from film negative option would be much appreciated in Camera Raw and\or Photoshop.  I am staggered when I think of all the money you rake in from subscriptions and yet you seem to just not care what your customers think or listen to their problems concerning Photoshop.  BTW, The last few "updates" to Photoshop have been horrible.  Make your software stable!!!  Having to restart Photoshop multiple times to be able to use "Liquify" or "Save for Web" shows Adobe's lack of responsibility in codeing their flagship app.  Attention to details and quality has went right out the Adobe window!

You might want to listen to your users, remember in history, countries have risen and fallen, software companies can do the same... remember Aldus!

Unapologetically,

Nolan Conley

ARE WE KIDDING?!!?!
I just paid $263 for this year thing and it went from awesome CS5.1 to 2025 where I can't even save files.
It bugs out after a single file as everyone says and oh there is so much more wrong with it but for this topic, why doesn't Save for Web Work?

I need a fix or an extremely reduced price.

This is typical Adobe software engineering. The good news is, they are raising their subscription rates, so all the bugs that stop their customers from getting work done cost us even more. Photoshop is buggier, Animate canvas is an unpredictible, unreliable mess and forget about Illustrator...  a UI nightmare. There is no consistency across the Creative Cloud suite, Adobe is the 800 lbs gorilla who can't be bothered to improve their products because what else are we going to do? They know we'll keep paying. 

I first posted this problem nearly a year ago and we are all STILL experiencing the same issue. What is Adobe doing about this?? Apparently not a darn thing. We all pay a hefty monthly premium to Adobe and it feels like they are completely ignoring their many customers who've counted on and continue to DEPEND on the original (aka Legacy) Save For Web function for our work. It's not enough we found a cumbersome time-wasting work-around, we need the function to actually work and for PhotoShop to work the way so many of us count on it to. And are paying for.

I for one am sorely disappointed in Adobe's utter lack of response to us.

Same happens to me all the time these days (may 2025) ... a restart of Photoshop and it works again until next time. Really annoying

I'm with FloridaGal...  Been using Photoshop since V3 and not having Save for Web (Legacy) really sucks!!!

I pay almost $70 a month for Adobe products... PLEASE fix this!

OK so I have used the Save for Web Legacy for exporting an image that is cut up with Slices from Grids for Instagram panos & grids by exporting a folder of jpgs.  It always worked fine.  The issue I'm having all of a sudden is that all of the images are exported as gifs except the last one which is exported as a jpg.  I tried mixing the gifs & jpgs and they don't line up perfectly?  I've tried selecting jpgs in the drop down, using jpg presets, I also reset my preferences, nothing works?  I also hae tried this in Photoshop 2024 & 2025.  Any suggestions?  Thanks for your help!

Having the same issue !! Adobe what's up? 

bumping this thread coz I've been doing reset for 4 times now and it's still not working

EXACT same issue here. Been using Photoshop since CS2 days, and never had this issue.

Now I have to close PS and open again for every 'save for web'. Extremely frustrating.

@Adobe please address this; it's apparently not a "specific user's" issue anymore.