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Participating Frequently
January 6, 2023
Question

Extremely slow save with Photoshop 24 and MacOS Ventura

  • January 6, 2023
  • 14 replies
  • 2979 views

I experience very slow save time (about 1 minute) since I upgraded to latest version of Ventura (13.1) and Photoshop (24). The file I'm saving is a simple photo, with couple layers. Sometimes there is progression in percentage, but most of the time it's simply stuck at 99% for the whole save operation duration. I have a MacBook Pro M1 Max. I even tried reinstalling MacOS from scratch and it doesn't work... Photoshop was reinstalled without any user preference: everything is factory settings. I tried reverting to Photoshop 23, and it doesn't work...

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14 replies

Participant
December 18, 2023

Do you have a scratch disk installed? I always had that same problem, especially with pdfs, until I got a dedicated scratch disk. I use a Samsung SSD now, but previously I used a WD HDD, and either way, it makes a huge difference when saving files. 

TheDigitalDog
Inspiring
January 6, 2023

Good but so odd. I'm on an M1, no issues. Can you try an external drive? 

Edit; super important to have those privacy setting invoked.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
Kevin Stohlmeyer
Community Expert
Community Expert
January 6, 2023

Hi Marie - just to be clear, that Apple System Prefs setting needs to be on not "tried" or you will have issues. Just wanted to make sure you left it on if it wasnt before.

Kevin Stohlmeyer
Community Expert
Community Expert
January 6, 2023

I'm on an M1 with the current release of Photoshop, but I am still on Monterey - there have been so many issues with Ventura I've stayed back to avoid them. Not just with Adobe products either, Microsoft and others too.

Participating Frequently
January 6, 2023

@Kevin Stohlmeyer Yes. That was tried as well...

 

It's all ok for you? You all have M1s?

Participating Frequently
January 6, 2023

@TheDigitalDog Didn't use the migration assistant. I really wanted to have clean state... 😞

Kevin Stohlmeyer
Community Expert
Community Expert
January 6, 2023

@MarieCouleur Did you confirm your Apple System Preferences? That has been the noted resolution in other similar posts.

TheDigitalDog
Inspiring
January 6, 2023

An OS reinstall will do a lot more, at least a clean install. Did you then use migration assistant?

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
Participating Frequently
January 6, 2023

Thanks for all replies. I'm saving the file locally, right in "Documents" folder. Nothing fancy.  I did try to disable Native Canvas, without success. I didn't try the CC Cleaner tool, but I can't imagine how a OSX reinstall wouldn't do the same... nothing survives an OS reinstall. I simply just formatted the whole computer, installed CC & Photoshop and did the save test: still slow.

Community Expert
January 6, 2023

Did you try this 

Go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Does the problem still occur?

 If it doesn't work, go to Preferences > Performance and uncheck Use Graphics Processor.

maybe this can help 

here are the problems that can be with Ventura 

https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-ventura.html