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Mark8819
Participant
Mar 7, 2023 12:20 PM UTC
Question

Hand Tool lock after releasing spacebar

Hi all,

since the last update i have an issue with the hand tool. Usually i use the space bar for switch to the hand tool and scroll the image, but after releasing the space bar and the mouse click the tool keep working like if i am still holding down the commands annd the cursor movement clearly move my visual. For unlocking it i have to click 4-5 times on the image o clickin on the navigator.

Someone have an idea for fixing it? 😞

Thanks a lot

122 replies

Me-too-Zee
Participating Frequently
Mar 3, 2025 7:05 PM UTC

It's an annoying bug, without question. I have been a designer longer than some of you have been alive, that being said, the downgrade to 2024 is a great solution. I work on a Mac and find that if I leave a project open for prolonged periods of time, it triggers this bug. I save often and will restart photoshop when it shows up. I hate downgrading personally.

 

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Participant
Nov 1, 2024 2:02 AM UTC

Like so many of my clients, I am at my wit's end when it comes the undocumented random keyboard shortcut  'feature.'  It's as pervasive as it is troubling and it has remained a continual source of frustration for too many for too long. I've tried to link it to specific hardware (Apple and Logitech keyboards and mice, Intel v. M-series Macs, USB, Bluetooth and network connected devices) as well as MacOS systems, third party utilities, extensions, plugins). The only common denominator has been Adobe Photoshop—and Adobe ain't talking! There is a singular resolution that does work: delete Photoshop and all associated application files, then reinstall Photoshop (I know). Use Photoshop until the 'feature' reppears, then repeat the deletion/installatiom process. Ater the fresh install, Photoshop typically remains in an uncorrupted state lasting anywhere between several months and a few days. One of my national clients created a shell command that expedites much of the delete/install process, as they delete and renstalli Photoshop every workday morning.  This is  a well known issue spanning multiple Photoshop releases and is an issue that Adobe apparently considers to be a minor inconvenience. My staff, clients and I have entertained no small number of fixes and promises of solutions and workarounds from Adobe and other resources that do not address the problem without incorporating draconian measures that inversely impact productivity and workflow. It's already enough hassle deleting and reinstalling the app, it makes no sense to limit Photoshop functionality when it does work.

 

Unfortunately, there are no fully developed applications that can do what previous versions of  Photoshop once did so briliantly.; if there were, my clients would switch instantly, just as they did when replacing InDesign with Quark's superior and largely troublefree XPress page layout sotware. Don't even talk to me about Premiere!  

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Participating Frequently
Jul 10, 2024 10:24 PM UTC

I would rather they spend the time on fixing the many bugs in Photoshop than to adding new functionalities as it is a lot more important to users who rely on the backbone functionalities for their daily tasks than having fancy new features. Everyone has reverted to the old version of Photoshop now and paused the new version updates because we all want a stable version that works! I wish they would read our comments, but I doubt it.

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Participant
Mar 23, 2024 9:40 PM UTC

Still happening in 2024.

25.6 version. Isn't smart still paying for these too buggy softwares.

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JoseGIHP
Participating Frequently
Jul 10, 2024 6:53 PM UTC

Prices for subs keep going up, customer support way down.
I'm looking everywhere for a proper solution to this (as well as many many other bugs)
This is such a time & energy suck for those of us on tight deadlines

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Participating Frequently
Jul 10, 2024 10:22 PM UTC
I agree! I would rather they spend the time on fixing the many bugs in
Photoshop than to adding new functionalities as it is a lot more important
to users who rely on the backbone functionalities for their daily tasks
than having fancy new features. Everyone has reverted to the old version of
Photoshop now and paused the new version updates because we all want a
stable version that works! I wish they would read our comments, but I doubt
it.
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Participating Frequently
Feb 3, 2024 9:35 PM UTC

Same here Macbook pro Apple M3 Max 14.3

Spacebar is not working at all as a shortcut 

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Participating Frequently
Feb 3, 2024 9:41 PM UTC

I Just found out why

in my situation it was MS Word and MS Excel. I closed them both and could use space bar in the Adobe Photoshop rightaway.

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Participant
Mar 28, 2024 8:39 AM UTC

didn't help for me, it just gets stuck no matter theres an excel file opening or not, what a stupid bug!

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Participant
Jan 12, 2024 6:51 AM UTC

Edit —  Preferences — Tools. Unckeck «Enable Flick panning». After that the problem had solved. But after that Wacom PS stopped working with wacom pressure. So i turned on windows Ink in wacom settings and that solved too.

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Optimistic_force0D44
Known Participant
Jan 12, 2024 6:58 AM UTC

My "Enable Flick Panning" is OFF already and no difference , it still has same problem/issue.

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chris_xl
Participating Frequently
Dec 21, 2023 1:29 PM UTC

As i mentioned before. We have the same problem on multiple Windows 10 PCs. And meanwhile not only with the handtool, the pen is unusable aswell with the newst photoshop version. We all rolled back to 22.2.0, no issues there.

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Known Participant
Dec 21, 2023 1:18 PM UTC

Dec 21 2023, this is still not fixed. Multiple Windows 10 computers, 25.3.1

This is so frustrating and annoying, I don't understand how long this bug has persisted

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Optimistic_force0D44
Known Participant
Dec 21, 2023 1:27 PM UTC

Simple, They get money from us users (Rent only) anyway, so they don't care much about users.
They (adobe) just need to make stockholders happy, users are secondary interest for them.

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chris_xl
Participating Frequently
Dec 21, 2023 1:33 PM UTC

This seems to be the truth, sadly.

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Participating Frequently
Oct 17, 2023 1:40 PM UTC

Hi,

 

After upgrading my PC yesterday (i9, with nvidia 4070 ti) the problem has disappeared on Photoshop 25.0

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PonyHwang
Participant
Oct 18, 2023 7:50 AM UTC

I am using 25.0.0 20230906.r.37 b14e317 
and I still had this problem, omg....  

PC, win10, T600 vga card. 32gb ram.

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PonyHwang
Participant
Oct 18, 2023 8:23 AM UTC

Well, I'm defeated and driven crazy by this bug. I choose to go back to version 24.0. I hope Adobe doesn't focus all its attention on AI features, okay? There are many basic bugs that need to be fixed

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D Fosse
Community Expert
Community Expert
Oct 12, 2023 1:38 PM UTC

Can a moderator merge this thread with the main bug report?

 

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-completely-broken-hand-tool-ps24-5-hand-tool-sticking-sticky-not-reverting-to-cursor/idi-p/13877561 

 

Make sure to add your votes to that other thread. Yes, it's a major problem that hits a lot of people. I fixed it by resetting preferences no less than three times, and it hasn't come back since. But that shouldn't be necessary

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B_C_E_75
Inspiring
Oct 12, 2023 1:52 PM UTC

D Fosse, thanks for posting the link to the main bug report. I added my vote. 

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