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blessingboyvisual
Participant
February 10, 2026
Question

Photoshop shows This feature is currently not available

  • February 10, 2026
  • 1 reply
  • 11 views

Hello,
Photoshop Generative Fill shows “This feature is currently not available”.

My subscription is active and I have Generative Credits available.
I already reinstalled Creative Cloud, reset firewall, signed out/in and accepted Firefly terms.

please help me
 

    1 reply

    Sameer K
    Community Manager
    Community Manager
    February 10, 2026

    Welcome to the Photoshop Community. I'll help you figure this out. We'll need specific workflow info to be sure. Please share a video of the issue and the system info from Photoshop Help > System Info. Copy and paste it into a text document, then upload and attach it here.

     

    I reviewed the account you used to log in and found an active EDU subscription. If an IT team manages the device, ensure all the Adobe Network endpoints are whitelisted: https://adobe.ly/3STmkga


    You can also try using Photoshop Web (https://adobe.ly/3WkhVFm) on a different device & internet network to rule out a network issue. 

     

    Let me know how it goes. Thanks!
    Sameer K

    (Type '@' and type my name to mention me when you reply)