I'm trying to open a .png file and I get the message: could not complete your request because the file-format module cannot parse the file. What does this mean and how do I fix it?

Question

I'm trying to open a .png file in Photoshop Elements 15 and I get the message: could not complete your request because the file-format module cannot parse the file. What does this mean and how do I fix it?

jane-e · Accepted Answer

​@stunning_inspiration6732This is the Photoshop forum. Repost to thePhotoshop Elements forum:https://community.adobe.com/photoshop-elements-714Jane

Peru Bob · Answer

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