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Participant
July 6, 2026
Question

I'm trying to purchase a Photoshop subscription, but I can't complete the payment. During checkout, I receive a message saying that the information I entered is invalid, even though my payment details are correct.

  • July 6, 2026
  • 1 reply
  • 14 views

I'm trying to purchase a Photoshop subscription, but I can't complete the payment. During checkout, I receive a message saying that the information I entered is invalid, even though my payment details are correct.

    1 reply

    c.pfaffenbichler
    Community Expert
    Community Expert
    July 6, 2026

    Please ask for advice on payment problems over on 

    https://community.adobe.com/account-payment-plan-4