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Jense
Jense
Participating Frequently
October 11, 2019
Question

Keyboard Shortcuts not working - Danish keyboard

  • October 11, 2019
  • 5 replies
  • 2390 views

I could not use Photoshop properly for months - without the keyboard shortcuts working. Imagine not having ctrl-z??? Or any other shortcut.

Last night I wasted 5 hours removing all Adobe and reinstalling a few times and cleaning with Adobes DOS tool for this. And piles of other stuff googling for solutions. With no luck.

Now it seems I found the culprit: As I am Danish I use a Danish keyboard layout (English being the language for the PC, not Danish). Changing to English / English makes the shortcuts come back.

How to make it work with my Danish keyboard also? Previously it worked for like 20 years, so I know it is possible.

We have a few more letters in Danish, but also most special characters are in different places than on an English keyboard, so keeping English / English is not a solution.

Illustrator and other Adobe apps never showed this problem. 

Different physical keyboards also did not change anything.

This topic has been closed for replies.

5 replies

Jense
JenseAuthor
Participating Frequently
October 23, 2019

SOLVED! Crazy, wait for this: It already said Danish keyboard, but you also need to make it say DAN - Danish - Danish keyboard

So go to Language preferences / Add a preffered language / choose "Dansk - Danish" and add it to your "input methods". 

Switch by clicking "ENG" or "DAN" (or whatever your langauge) on the toolbar. Or switch by keyboard shortcuts:

Win key + SPACE

or

LEFT ALT + SHIFT

See my screendumps for a visual explanation 🙂

- or go here where I got the answer: https://feedback.photoshop.com/photoshop_family/topics/no-photoshop-shortcuts-when-pc-set-to-danish-nordic-keyboard

 

D Fosse
Community Expert
D FosseCommunity Expert
Community Expert
October 23, 2019

Yes, now it looks like it does here.

 

When I selected this during the Windows install, the language pack was apparently downloaded automatically, as part of the install. Doing it later, you need to initiate the full procedure.

D Fosse
Community Expert
D FosseCommunity Expert
Community Expert
October 21, 2019

IIRC I set keyboard input language when I installed Windows. I can't actually find that setting now (although I'm sure it's there somewhere).

 

I keep it in the system tray now, just to keep an eye on it so it doesn't change:

 

It turns out there are system shortcuts to switch input language (I think it was shift+alt), and I also think this is why it tended to change arbitrarily. Photoshop shortcuts containing shift+alt would invoke it.

 

But it also turns out that can be disabled altogether, locking Windows to one keyboard language. I've done that now (only one is now listed in the tooltip above; there used to be two). Yet to be seen if this solves the problem permanently.

Jense
JenseAuthor
Participating Frequently
October 21, 2019

Thanks, Dag. Where do I remove the English keyboard? Must be tried out...

D Fosse
Community Expert
D FosseCommunity Expert
Community Expert
October 21, 2019

I'm certain I did it during the Windows install. It's a separate screen with regional and keyboard settings, and you can't get past it until you make that choice.

 

Knowing the infinite customizability of Windows there has to be a way to do it later, I just can't find it now.

 

EDIT: if all else fails, you can probably set up a new user account and do it there.

D Fosse
Community Expert
D FosseCommunity Expert
Community Expert
October 21, 2019

There is also a separate setting for keyboard input language. I bet that's what is missing.

    Jense
    JenseAuthor
    Participating Frequently
    October 21, 2019

    This one? 

    And what to do? I tried changing priority for the two "Preferred languages", no luck...

    And thank you!

    (maybe I should take your bet :-))

     

     

    Jense
    JenseAuthor
    Participating Frequently
    October 21, 2019

    ...one more thing, @D_Fosse, I wonder if you saw the screenshot in my first post showing my input languages, I think it sounds like this is what you are talking about?

    Is there anything else to do to these settings?

    Jeff Arola
    Community Expert
    Jeff ArolaCommunity Expert
    Community Expert
    October 21, 2019

    Unfortunatly, i don't have a physical Danish keyboard to test. It seems to work when setting an additional input language to Danish on my Enlish language windows 10.

     

    May i suggest you post over here and see what adobe says.

     

    https://feedback.photoshop.com/photoshop_family

      Jeff Arola
      Community Expert
      Jeff ArolaCommunity Expert
      Community Expert
      October 11, 2019

      What operating system and version of photoshop are you using?

       

      Is your actual physical keyboard Danish or English?

        Jense
        JenseAuthor
        Participating Frequently
        October 11, 2019

        Win 10 and 20.0.6. My physical keyboard on my Huawei laptop is actually "Nordic" (two keys change letters between three languages), the other two I use are Danish Apple numeric keyboards, one USB, one bluetooth

        Jense
        JenseAuthor
        Participating Frequently
        October 15, 2019
        My Win 10 is Version 10.0.18362 Build 18362... If this is of any help? Extremely swift reply to begin with, might I hope for any development?
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