Participant

Answered

Left click lock

Forum|Forum|2 years ago
March 8, 2023
60 replies
33467 views

For the last few days I have had this annoying issue where the left mouse button sticks on. Say if I am doing a free transform or panning around the screen (space bar + left click). I'll release the left mouse button but when I move the mouse the action keeps happening as though the left button is still pressed down. I then need to click the left mouse button again to release it. I am running the latest version of PS on Windows 10. I have checked the windows mouse settings and click lock is not enabled. I have also tried a new mouse just to make sure and the problem still remains. Could anyone shed any light? Thanks.

Windows

Correct answer Chelsea2186290373zb

Hi Cory,
Solution 1 worked for me. More specifically:
- Made a backup of "Adobe Photoshop 2023 Settings" folder
- Cleared preferences on launch (on Windows so ctrl + alt + shift, yes to prompt)
- Closed Photoshop, deleted the newly created settings folder and replaced with my backup
No longer seeing the left click sticking issue, even after a couple hours of regular workload. For reference, when I updated to version 24.3 I encountered this issue in less than 10 minutes.
Thanks

Show previous replies

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HuntingFluff

Participating Frequently

I also have this bug and have tried all of the recommended fixes but nothing has worked. Restarting Photoshop works temporarily but the issue returns. It's incredibly frustrating and a creativity killer. Interrupts workflow to the point that Photoshop is unusable for me. I have no idea why this hasn't been fully investigated yet - it's clearly been an issue for a long time now.

jobv14770545

Participating Frequently

In another thread on the same problem an employee of adobe has replied that they're looking into it.

Only took them 5 months to reply, so you can rest assured that they'll fix this probably before the end of next year.

Please keep paying for the full subscription in the mean time.

H

HuntingFluff

Participating Frequently

Yep, it's utterly ridiculous that this one hasn't been investigated sooner. It's a showstopper for many, including me. When you're unable to even navigate the application correctly then what's the point of trying to be creative - and to think we're paying for this.

I don't suppose you have a link to the other thread, please?

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Erik24601039b5j6

Participant

I just installed 24.7. No fix yet...

jobv14770545

Participating Frequently

Noo, but I'm super happy to see they found the time to fix this terrible bug:

Select and Mask settings are not remembered upon relaunch

/s

Meanwhile not even a quick 'we're working on it' response from adobe...

Kamil@EuroFirany

Participant

Still no solution...this is ridiculous!

C

Christina26616327fjz0

Participant

Same thing here, have been experiencing this issue for some time now. The only thing to stop it from happening is to work slower and more deliberate. Quick mouse movements while clicking seem to cause this issue, at least that's when it happens on my end the most (Seems like the devs are not using their own software like most power users do). Definitely a software bug and only the cherry on top of all the issues introduced with each update. Photoshop was never slower and laggier on my end as it is now. Losing some mouse-up events in the process almost seems logical. I have lost all hope that adobe will ge the photoshop performance back on a level where it was during early CS6 times. It's a mess.

A

AngryDragon

Participant

I've recently re-activated my adobe and indeed already ran into this proble,, tried to fix it myself without luck.
I experence this when dragging with the hand tool, putting anchorpoints with the pen tool and probarly with all other "hold LMB" functions I haven't tried yet.

Glad to see it's out of my reach to fix it, sad to see it's already an active problem for 2 months. if this precist I might go for a refund because it takes all fun out of the programs.

G

grega93142763

Participant

Thank the Photoshop Devs who have made PS so tablet oriented that thaey have forgotten about professioanls who use desktops to produce WORK.

jobv14770545

Participating Frequently

Adobe, can you give a timeline on when this will be fixed? The "Correct Answer" does not solve this problem for me.

A

AeroGlobe

Participant

I have worked out how to replicate it. If you move the mouse when you unclick, it sticks. If you stop moving the mouse and then unclick, it doesnt stick. Thi is as annoying as heck for power users who have fast workflow, who likely click drag release fast, so likely why only more advanced users are complaining about it. My 2 cents.

3

3DARTAL

Participant

This is not fixed in 24.6.

Lacanilladigital

Inspiring

No falla como antes , pero yo creo que "fino" no está......

Noto "pequeños fallos" con la barra espaciadora(mano). Y al cambiar el tamaño de la herramienta.......

A alguien mas le pasa???.....

A

ackermandinasty

Participant

Me regrese a la 24.1.1, que fastidio.

Kirmm Ella

Known Participant

Tried everything this topic had suggested, still getting mouse click locked. Newest PS version.

I just want to leave this screenshot for everyone to reflect for a moment:

Lacanilladigital

Inspiring

SIGO DICIENDO QUE ES VERGONZOSO!!!!

Este mes me ha caducado la tarjeta con la que pago a Adobe, y no han podido cargarme el pago.

"Medio dia" han tardado en bloquearme la cuenta , hasta que les he dado la tarjeta nueva....

Nosotros aguantamos que nos "den por culo continuamente" , ellos no aguantan ni un solo dia.......

GRACIAS ADOBE!!!

A

ackermandinasty

Participant

Me acaba de salir la version 2.6 para actualizar en Ccloud , saben si contiene este error?
No quiero actualizar en vano porque mis configuraciones y assets se resetean , no quiero darme cuenta de que continua el error jaja.

F

Frank27020598sajw

Known Participant

I just got off the phone with adobe support. After over an hour of troubleshooting, there was at least a workaround:

after disabling the GPU support (so far) the workflow worked again, slower of course, the left click lock did not appear any more for the last hour. For information: i use 3 workstations with nvidia graphics cards (RTX 3090 TI and 2 quadro cards, all with the latest drivers), all have the problem with the left click lock. i will test the workaround on the other workstations in the next few days and report back here.

Lacanilladigital

Inspiring

Bueno......

Pero yo creo que no es una solución. Para algo está la compatibilidad con la GPU, no?? , para acelerar los procesos....

Lo de Adobe ya es de "cochondeo" , primero culpan al sistema/hardware..... y ahora lo solucionan "limitando" el software/hardware!!!

Es como si mi coche falla , y el taller me dice , "pues no pases de 60 Km/h , que asi no falla".....

ABOBE ESTO ES VERGONZOSO!!!!

F

Frank27020598sajw

Known Participant

I've had the exact same problem here for over two months with the latest Photoshop version 24.5.0 on all my computers. I first suspected it was my Wacom graphics tablets and reinstalled all the drivers. The problem did not go away, so I even bought a new Grip Pen for 90,- €. The problem still persists.

The complete workflow is ruined, in my photo studio the staff needs twice the time for image editing.

WHEN can we expect a fix?

All possible ideas described so far to solve the problem have not helped. We URGENTLY need a remedy!

R

russ23724918obwg

Participating Frequently

I've had the exact same problem here for over two months with the latest Photoshop version 24.5.0 on all my computers. I first suspected it was my Wacom graphics tablets and reinstalled all the drivers. The problem did not go away, so I even bought a new Grip Pen for 90,- €. The problem still persists.
The complete workflow is ruined, in my photo studio the staff needs twice the time for image editing.
WHEN can we expect a fix?
All possible ideas described so far to solve the problem have not helped. We URGENTLY need a remedy!

By @Frank27020598sajw

i also need help about

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