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Participant
August 30, 2022
質問

Neural Filters Photo Restoration Disabled Due to error

  • August 30, 2022
  • 返信数 14.
  • 9925 ビュー

We've temporarilydisabled this filter because of an error.

I have been getting that error for about a week now in beta. Scratch reduction is working fine though. 

返信数 14

Participant
September 21, 2022

Hi,

Well, I've been using the Photo Restoration filter for about two weeks.  It was working fine and then suddenly it just stopped working and showed a message that it had been disabled due to an error.  So, I quite Photoshop Beta and tried again, and it won''t work any more.  It's a shame … I really liked it and used it every day on some of our old photos from the 1950's.  I hope Adobe is able to figure this out soon.  Bye for now … 

Participant
September 16, 2022

Getting the same here. It's a crapshoot whether it will work or not. I haven't notices any pattern to it in relation to the type of image. It's an equal opportunity failer.

Known Participant
September 12, 2022

I would like to know if this has been addressed. I get the same error even though it worked fine when I first downloaded it. Doesn't matter the image, or if Enhance Face or Scratch Reduction, are checked or unchecked.

CShubert
Community Manager
Community Manager
August 30, 2022

Thank you for sharing @Greg25867288q4vb. The team is aware of this and working on it. Curious, do you get this error on ALL images you try the filter on, or are there certain ones vs others?

 

Thank you,

Participant
September 10, 2022

I get it on all images.  When do you think it will be working again?  StudioMajic II seems to work with the seasons.