Skip to main content
Participant
September 16, 2026
Question

Not able to use Remove Tool when the image is coming from LrC

  • September 16, 2026
  • 0 replies
  • 13 views

I am currently working on a Mac mini, Tahoe 26.7.  I have the Creative Cloud Photography plan with 1 TB on a yearly plan.

The issue that I have been experiencing is the inability to use the REMOVE TOOL when taking an image from Lightroom Classic into Photoshop.  When I click on the remove tool, I get a message:  Required components are being downloaded.  Check back later to use the feature once the download is complete.  I do that, hit ok and nothing.  I will try again and hit cancel and briefly a message says that the download successfully installed.  There is still no change to the situation and the option bar for the remove tool does not appear.  The mouse just turns into a cross hair.

I also noted that the PS icon appears again on my dock when I am working in photoshop in this situation.  I am not sure if this is a relevant matter.

 

I am running Lightroom 15.5.1, camera raw 18.5.1 and Photoshop 2026, 27.10.0 release.

I have spent 3 hours on 3 separate occasions with tech support at Adobe.  It would appear to be fixed when my session was over, only NOT to be working when I try it again.