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Known Participant
August 26, 2021
Answered

P: Cursor gets stuck on transform handle in Photoshop 22.5.1 Windows only

  • August 26, 2021
  • 55 replies
  • 43531 views

ESC button to drop accidential transformation doesn't get percieved by the app anymore... 

 

{Edited the thread title by the moderator}

This topic has been closed for replies.
Correct answer Mohit Goyal

Hi all,  

 

We're happy to announce the release of Photoshop 23.1. This update includes the fix for this issue. To see the list of all fixed issues, click here

To update Photoshop to 23.1, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating  

 

Let us know if the update resolves the problem for those affected and share your feedback with us.

 

Thanks,

Mohit

55 replies

Mohit Goyal
Community Manager
Community Manager
December 16, 2021

@simons52710075 Awesome, thanks for update! 

 

Mohit

Participating Frequently
December 15, 2021

It seems to me that it is working like it should. Finally 😄

Bonus: Errors at startup that were there since 23.0 released are also gone.

 

Thanks @Mohit Goyal.

RosaPerry
Inspiring
December 14, 2021

Thank you @Mohit Goyal 

Rosa
Mohit Goyal
Community Manager
Mohit GoyalCommunity ManagerCorrect answer
Community Manager
December 14, 2021

Hi all,  

 

We're happy to announce the release of Photoshop 23.1. This update includes the fix for this issue. To see the list of all fixed issues, click here

To update Photoshop to 23.1, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating  

 

Let us know if the update resolves the problem for those affected and share your feedback with us.

 

Thanks,

Mohit

CJButler
Community Manager
Community Manager
December 11, 2021

Hi A.L. You don't mention what version of Photoshop you are using. The bug should have been fixed in 23.0.1, but there seem to be some additional reports that it persists after that initial fix. Please confirm which version of Photoshop you are running.

The bug is a timing issue with how fast mouse clicks get processed. It's been extremely hard for us to reproduce. Faster mice seem to expose the problem; the mouse-up event gets processed too quickly, and the code that handles the track and resize of the selected object never sees it, leaving it in the state where it thinks the mouse is still down. This causes the stuck mouse-tracking state.

I've made additional changes for 23.1 (not yet released as I write this), including adding support which allows the Escape key to terminate any mouse-down track. If folks are still experiencing this bug after 23.1 is released, please comment in this thread and we can take additional steps. Thanks.

Known Participant
December 11, 2021

Hey there - wondering if there is any fix for this bug. I am experiencing a similar issue in the current PS version which has still not been fixed: when clicking a handle to open the transform mode, the shape begins transforming with the mouse movement immediately as though you were click+dragging (rather than waiting for a second click + hold to transform using the transform handles). Very muscle-memory breaking and annoying bug or feature for those that have been using PS for 10+ years that does not appear to have a fix at this time.

 

Steps to reproduce:

See here: https://www.youtube.com/watch?v=duIezV5736Y

It is difficult to describe bugs through text only in a way that will allow you to reproduce, so I recorded the behaviour so that you can see what is happening.

 

Exact steps:

- With 'show transform controls' enabled, click the transform handle to enter transform mode

- The layer will immediately transform when you move the mouse as if you were doing a second click + drag (this makes the transform function basically non-functional; it's actually so annoying I have considered looking at alternatives to PS)

 

I have also swapped hardware to verify that this is indeed PS bug or new behaviour and not a problem with my hardware.

 

sirajirshad
Participant
November 11, 2021

Updated to the latest version. Thank you sooo much it is working fine for me now 😊 also the Alt + scroll zoom issue is also fixed.

RosaPerry
Inspiring
November 11, 2021

CJButler

Yes, when I click on a Shape Control Point, and do the slow click on my mouse, then the control point is not sticky. This is how I've been managing this issue.

Thanks for looking at this again. All the best!

Rosa
CJButler
Community Manager
Community Manager
November 11, 2021

Thanks. Before I try screen shares ("Yup - happens for you, but not for me."), I've been thinking about this a bit.

 

At this point, I'm unable to reproduce the behavior on any of my systems, either with shipping 23.0.1 or a debug build.

 

My assumption has been this is a timing issue. Can someone who can reproduce this reliably try the following? When you click on a Shape Control Point, try a "slow click" - think MouseDown, hold down for 1/2s, then MouseUp. All at the same mouse position. Do you still get the stuck mouse behavior?

 

(Note, I'm not suggesting this is a workaround - Just data that may help me narrow the cause. And eventual solution.)

Participant
November 10, 2021

that's exactly it! Everytime I click on any transform anchor of the bounding box, of any object, it gets stuck on the MouseDown event and to get it to release, I have to click again.
So MouseDown stays enabled until I click again, then it recognizes as MouseUp. 

If there is anything I can provide to help fix this, feel free to contact me