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P: Pen Tool Not Working as it should

Forum|Forum|4 years ago
March 10, 2021
338 replies
23125 views

I have just updated Photoshop to v22.3 (10 March 2021). When I try to use the Pen Tool it puts the nodes in but doesn't create a linking line. I have closed everything and re-started my PC but the error still there. I've been trying to find a way to report this to Adobe but this is the only feedback area I can find. I have been using Photoshop for over 20 years and using the Pen Tool all that time. I need to complete a job but I'm now stuck as I need this tool.

Can I uninstall this update?

Anyone else having this problem?

Do Adobe monitor this feed?

Correct answer nikunj.m

Hi,

We're happy to announce the release of Photoshop 22.4 which should include the fix for this issue. To update Photoshop to the latest version, you can check: https://helpx.adobe.com/creative-cloud/help/creative-cloud-updates.html

For information on other issues fixed with this update, please check: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

Regards,

Nikunj

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FeedbackCommunityMember

Inspiring

I had exact same problem. Running an external screen from my labtop pc. The screen was connected trough an external dock. I realized from my Photoshop Preference Performance tab that photoshop was not using my graphic card but the onbord graphic processor. I changed the indput to have a display port cable directly from my pc to the screen and now i use the graphic card to run Photoshop and all are back to normal.

Capture-737b18e6-96d3-4c20-b778-b59321076310-1829659897.JPG

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Hannu K5E87

Participating Frequently

@JokingJ

Updated to 22.4.3 about a week ago and still a no go.

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JokingJ

Participating Frequently

Anyone out there tried to update with success as of late? Just curious since Adobe thinks the problem is "solved" in spite of all the users saying it isn't, and last iteration of 22.4.x I tried it was still happening...

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FeedbackCommunityMember

Inspiring

@Nikunj_Muglani

It doesn't fix the issue. It's july and the pen tool is still not working correctly under version 22.4-2

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JokingJ

Participating Frequently

I mean, I wouldn't hold your breath... They've now marked this issue as "solved" and seemed to have moved on to the tried and true "it's not us, it's you" mantra, and the age-old suggestions to reset preferences and uninstall/reinstall abound.

I think it will be a new version update (i.e. 23.x.x, not an iterative 22.x.x release) that will actually solve this.

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An Rens

Participant

I have also switched back to 22.2 and now everything works again :-). I hope Adobe will solve this soon!

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joyfer

Participating Frequently

@amyadamsart It was so long ago I'm not completely sure. I think I tried 22.3 and that didn't work so I went back and have been holding ever since.

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AmyMurrayAdams

Participant

Okay - thanks for the advice folks! I just went back to 22.2 and pen tool is working again. Phew.

zebra7228140

Inspiring

22.4.1 pen tool works for me on Big Sur (Mac - Intel - and same with the M1 chip Mac) but if critical pen tooling for a client is required, just to play safe as safe can be, I use v 21.2.8 just in case. I have both loaded and both related Bridge apps loaded as well for continuity. I have stopped updating photoshop in the past month and won't again until Adobe has fixed the issue and I hear a global sigh of relief. Hope that helps. Photoshop 2018/19 already was doing all I needed it to do - updating is not really that useful to me given the frustration this year has been caused by this 2021 version of photoshop. As for the subscription - I look at that as the price for using - not for getting updates... though those are nice..... when they work (as such with advancing operating systems and hardware).

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AmyMurrayAdams

Participant

@Chris_AllenE

So 22.4.0 didn't work for you either? I'll see if I can get back to 22.2. Thanks!

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