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David_Jacklin
Participant
March 10, 2021
Answered

P: Pen Tool Not Working as it should

  • March 10, 2021
  • 338 replies
  • 23127 views

I have just updated Photoshop to v22.3 (10 March 2021). When I try to use the Pen Tool it puts the nodes in but doesn't create a linking line. I have closed everything and re-started my PC but the error still there. I've been trying to find a way to report this to Adobe but this is the only feedback area I can find. I have been using Photoshop for over 20 years and using the Pen Tool all that time. I need to complete a job but I'm now stuck as I need this tool.

 

Can I uninstall this update?

 

Anyone else having this problem?

 

Do Adobe monitor this feed?

    Correct answer nikunj.m

    Hi,

     

    We're happy to announce the release of Photoshop 22.4 which should include the fix for this issue. To update Photoshop to the latest version, you can check: https://helpx.adobe.com/creative-cloud/help/creative-cloud-updates.html

     

    For information on other issues fixed with this update, please check: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

     

    Regards,

    Nikunj

    338 replies

    Show previous replies
    J
    joyfer
    Participating Frequently
    June 24, 2021

    @amyadamsart I've been using 22.2.0 without any issues. I'm planning on sticking with it until I hear some positive news about the update.

    A
    AmyMurrayAdams
    Participant
    June 24, 2021

    Okay this is super frustrating. I can't work like this. Is Adobe working on a fix for this?? I am working on a PC laptop, using CC and everything is up-to-date. Can anyone confirm that there was a version with a working pen tool I could go back to?

    A
    An Rens
    Participant
    June 23, 2021

    Can you please tell me what update you did because when I look here my laptop is up to date?

    H
    Hannu K5E87
    Participating Frequently
    June 22, 2021

    @An Rens 

    I updated my desktop to 22.4.2 and the pen didn't work. Ysterday I updated my Asus laptop and the pen works just fine. Didn't work berofe the update. No idea.

    A
    An Rens
    Participant
    June 22, 2021

    Hello, I have the same problem with the pen tool, I have the update 22.4.2 and still have the same problem. This is really annoying. Adobe can you please fix this because this is really not good! 😞

    F
    FeedbackCommunityMember
    Inspiring
    June 21, 2021

    @sam2586 I'm trying to downgrade to the last version, but when I click on the 3 dots like you said, I only have the option to uninstall. Do you know of another way I can downgrade? I need to use my pen tool for a project this week. 😩

    F
    FeedbackCommunityMember
    Inspiring
    June 18, 2021

    Version 22.4 or version 22.4.2 have not resolved the issue. The anchor points do not show when using the pen tool to create a path. When will this issue be resolved?

    F
    FeedbackCommunityMember
    Inspiring
    June 15, 2021

    Thanks for the Improved Neural Filters. Loved the enhanced features.

    F
    FeedbackCommunityMember
    Inspiring
    June 15, 2021

    @Nikunj_Muglani Hi. I updated to 22.4. When using the pen tool it doesn't work as it should. See the example. When I try to create a path  it does not allow it as usually did on prior versions.
    Any ideas as how to solve this issue?

     

    J
    JokingJ
    Participating Frequently
    June 9, 2021

    Oy... This is my least favorite recommendation (even if it does work sometimes). So many things in PS somehow hinge on my custom preferences -- you know, the things I do to make PS more efficient for my use case...

    Resetting is obviously possible, but literally costs me money as I either a) work slower, or b) Google to remember where things are by default.

    On a side note, I've been playing with Affinity Photo when I have time; thinking I could be proficient enough in a month or two!

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