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Participant
March 10, 2021
Answered

P: Pen Tool Not Working as it should

  • March 10, 2021
  • 338 replies
  • 23207 views

I have just updated Photoshop to v22.3 (10 March 2021). When I try to use the Pen Tool it puts the nodes in but doesn't create a linking line. I have closed everything and re-started my PC but the error still there. I've been trying to find a way to report this to Adobe but this is the only feedback area I can find. I have been using Photoshop for over 20 years and using the Pen Tool all that time. I need to complete a job but I'm now stuck as I need this tool.

 

Can I uninstall this update?

 

Anyone else having this problem?

 

Do Adobe monitor this feed?

Correct answer nikunj.m

Hi,

 

We're happy to announce the release of Photoshop 22.4 which should include the fix for this issue. To update Photoshop to the latest version, you can check: https://helpx.adobe.com/creative-cloud/help/creative-cloud-updates.html

 

For information on other issues fixed with this update, please check: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

 

Regards,

Nikunj

338 replies

Participant
May 26, 2021

@Nikunj_Muglani

I am on version 22.4.1, on Windows 10 using creative cloud. The pen tool fix did not roll out to my version and is still broken. Is there anything special one needs to do or settings that got changed because of the bug? 

ReneDamkot
Inspiring
May 26, 2021

@steve_reid_8wcmna5zpi4y3 : thanks for reminding me about the 'turn rulers off' workaround in PS 2019.

That works for me as well (MacPro 5,1). So back to PS CC 2019 until PS CC 2021 (and Bridge!) are actually useable again.

zebra7228140
Inspiring
May 25, 2021

hilarious car analogy!

Known Participant
May 25, 2021

There was a huge lag in 2018/19 with cloning / masking brushes . - that is 70% of my workflow . 
Nobody really commented here on that. 
I had Adobe tech run my Mac Pro xeon remotely to try to sort it out . 
Was told I should be using an consumer level i5 or i7 for best compatibility! 

finally i sussed it only happened when I had rulers visible - try turning rulers off to stop lag  .

nobody in Adobe sussed thus workaround . .. with workaround bring the key word ..  

if you rented/ bought  a car that wouldn’t go 60 in 5th gear -  would it be fine if company said it’s fine-

 it will if you wind down window, accelerate to 60 in 3rd , then put in 6th , pretend you’re in 5th ! 

Known Participant
May 25, 2021

Seriously Adobe this is completely unacceptable.

Everybody start emailing all the photography / graphic design / software online magazines and websites etc to do a review and call them out. 

till Adobe actually fixes this and concentrates on core reliability not what  version has ‘new’ stuff in it. 

zebra7228140
Inspiring
May 25, 2021

I agree with Bill. The LAG issues is a big problem (same with memory leakage) - I notice the lag with cloning and brush when I am zoomed in at 100% or more in particular on files that are 30 inches at 300PPI 16bit Adobe RGB —  Brush works fine when my images are small - but I can't see at that scale. I know this has to be a preference setting adjustment for the tile cache perhaps? Maybe someone can recommend a preferences setting for photoshop that will fix the lag at zoom (and I have tried with and without video card settings checked)? ..... sometimes the gradient tool just lags and freezes during the lag until time goes by and the slow-mo task is completed - like wading through mud indeed. Big Sur just updated on my Mac and I am about to go into photoshop to edit some raw files. Let's see how that goes. Mostly I have been working in PS 2020... Truly, 2021 has been the worst release of photoshop and granted, empathy to the coders at Adobe... but really - we professionals who need and pay for this software to work, are not your beta testers on release versions of photoshop ( I think that is why the employees at Adobe are paid - you are getting paid, right? Earlier today, I decided I would work in C1 Pro - my god, the brush tool on a multi layered image was fluid and fast even zoomed in (So I know its not my hardware or even Big Sur which I am not overly enthusiastic about).... if C1 had a pen tool I would cancel my Adobe subscription. I am tempted to re-examine the Affinity suite of software for both their photo editing and design software. AND I AM AN ADOBE fan boy.... so to speak. My workflow is an Adobe flow across several Adobe programs. Is there a general thread to discuss all the problems with photoshop and ACR in the latest release? Hate to keep mentioning non-pen tool related problems in the pen tool thread. (And work-arounds are not the solution - much like a solution to keyboard shortcuts no longer working is to use the drop down menus... but then what's the point of having keyboard shortcuts to quicken a work flow? - thanks for the workarounds none the less - you folks are not being ignored and are appreciated - much of what is being aired here and reported is frustration in a professional program that has become unreliable in many aspects and works best by rolling back to a previous release. Makes one mistrust updates). We know you guys at Adobe are capable... Soon we will be seeing the 2022 release....maybe that will fix PS 2021? LOL yes that was a joke. 

Participating Frequently
May 25, 2021

Pen tool is a mess!  Completely unusable.  Photoshop CC updated May 25, 2021.

Tried resetting tool, no good.  Suggested work arounds with named/ renamed paths or whatever... no good.  Some thief came and took a tool out of my box.

Participating Frequently
May 25, 2021

Yes the pen tool isn't working as it should and Photoshop lags terribly. Same issues with the lag in Illustrator.

All the latest versions installed on a brand new Mac Pro 2019, 3.3 GHz 12-Core Intel Xeon W, 160 GB Ram, AMD Radeon Pro 580X 8 GB. So I can't believe it's the hardware.

When drawing a new path with the pen tool and click away to deselect the path but leave it visible - all the nodes stay selected until I zoom in or out, and even then the path intermittently becomes invisible. Similarly click to deselect the path in the paths panel and it's still showing on the file until zooming in or out. And simply moving the image around with the hand tool... the lag is like wading through mud!

I've been using Photoshop for over 30 years and this is the worst it's ever been. It's costing me time and money... simple hand-drawn masking is near impossible. Please Adobe fix these issues - basic functions professionals need to work efficiently.

Participating Frequently
May 24, 2021

I have the same experience.  Start a path and the lines joining the nodes are not visible. Turn the layer off and back on and the lines appear.  Add to an existing visible path and the lines are not visible until on/off step is executed.  Version 22.4.1 updated 4 days ago.

Participating Frequently
May 24, 2021

22.4.1 Still acting bizarre on my system.  Win 10.