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Participant
March 10, 2021
Answered

P: Pen Tool Not Working as it should

  • March 10, 2021
  • 338 replies
  • 23207 views

I have just updated Photoshop to v22.3 (10 March 2021). When I try to use the Pen Tool it puts the nodes in but doesn't create a linking line. I have closed everything and re-started my PC but the error still there. I've been trying to find a way to report this to Adobe but this is the only feedback area I can find. I have been using Photoshop for over 20 years and using the Pen Tool all that time. I need to complete a job but I'm now stuck as I need this tool.

 

Can I uninstall this update?

 

Anyone else having this problem?

 

Do Adobe monitor this feed?

Correct answer nikunj.m

Hi,

 

We're happy to announce the release of Photoshop 22.4 which should include the fix for this issue. To update Photoshop to the latest version, you can check: https://helpx.adobe.com/creative-cloud/help/creative-cloud-updates.html

 

For information on other issues fixed with this update, please check: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

 

Regards,

Nikunj

338 replies

Inspiring
May 20, 2021

Unfortunately 22.4 and 22.4.1 create issues when I use the PEN tool. The nodes and the link lines are invisible making it impossible to use the PEN tool. 

It worked fine up and until 22.4.

c.pfaffenbichler
Community Expert
Community Expert
May 20, 2021

Check out page 7. 

It seems the Pen Tool’s functionality was restored in 22.4.0 and re-broken in 22.4.1 – though at least one poster mentioned that hiding and showing made them see the connecting Paths so it might »only« be a display issue. 

zebra7228140
Inspiring
May 20, 2021

I see 22.4.1 is available ---- before updating --- what is the experience here with the pen too;? Anyone? Still having problems - It seems to be working now in 22.4.0. I am in the middle of a deadline and am tired for having a bloated broken photoshop. Anyone have feedback with 22.4.1 please? Anyone having problem on Big Sur with the latest Wacom update and Photoshop? Lagging brushes, skipping??

Participating Frequently
May 20, 2021

@Nikunj_Muglani 

I had 23.1 on my laptop and just updated to 24.1. Pen tool stopped working correctly as it did on my desktop. Click and click and no nodes or connecting lines even after closing. Hide the layer and turn back on and the nodes and lines are there. If I click and drag, works normal. Win10 up to date. 

Inspiring
May 19, 2021

Just updated as well 22.4.1, the workaround does not work no matter how many working paths, named paths and whatever other paths, are listed. Having to roll back, I'm glad I still have a CS6 version, no issues there.

Participating Frequently
May 19, 2021

Just updated to 22.4.1 and pen doesn't work right. When I use the pen and keep clicking away, the nodes or lines don't show. When I close the selection, turn the layer off and back on, the nodes and lines are there. If I click and drag, everything shows but not with straight clicking alone.

Participating Frequently
May 19, 2021

Just updated to 22.4.1 and still doesn't work right. Bring in, let's say jpg, duplicate the layer and start clicking straight lines. No nodes or lines show up until I close the selection, hide the layer and bring it back. Then the nodes and lines shows as they should. If I drag the point while clicking, they show but not with straight clicking.

Participating Frequently
May 19, 2021

Do you fully appreciate software product cycles and the timeframes for making any changes in a program as complex as Photoshop?

I suppose I don't entirely, but suffice to say that two months of waiting (and an in-between  release after one month that didn't address the issue) is hardly befitting a major developer like Adobe when they know about the problem, regardless of the apparent complexity of Photoshop (and no amount of apologism will change that). I mean, what other prominent tech/software company creates a major bug and then proceeds to sit on it for months? And while that is mostly a rhetorical question, I do know there are other examples -- the problem is those companies are often greatly loathed by their reluctant clients (a feeling I relate to more and more as an Adobe subscriber).

Likewise, if Adobe is/was wont to avoid "sudden decisions" that cause notable pitfalls in their own software, this wouldn't have happened in the first place, but I digress...

And fwiw, something I do know a bit about is the propensity for growth-focused companies to release new versions of their apps/platforms with "new and exciting" features to attract more users, often at the expense of breaking existing functionality (I've worked for a few such companies, sadly). And if that doesn't describe the modern Adobe, I'm not sure what does...

In any case, I have no problem being respectful when it comes to voicing ongoing dissatisfaction though, and if this is the only place for that, so be it. But I'm also not likely to accept apologist notions of "don't you know how hard this is?" when issues like this are both avoidable and have the potential to be better handled.

Dominik Sourcé
Inspiring
May 18, 2021

Thanks for fixing the node problem, but unfortunately a new bug seems to be introduced: I cannot copy a path elements from one path to another. See here: https://feedback.photoshop.com/conversations/photoshop/photoshop-224-paths-are-still-broken/60a388e4e077c600a462ebf3

c.pfaffenbichler
Community Expert
Community Expert
May 17, 2021

First off: For now this is the place to communicate Photoshop issues to the Photoshop team. 

what prompted the seemingly sudden decision to fix a two-month old bug 

Do you fully appreciate software product cycles and the timeframes for making any changes in a program as complex as Photoshop? 

I think there is precious little room for »sudden decision«-s. 

I am no Adobe employee but I feel fairly certain that the complaints in the last two weeks could not have had much if any influence on the fixing of this particular bug anymore. 

We only get to know which fixes are implemented when a new version is released so it is impossible to say at which point in time a fix is a certainty, so by all means continue making your voice heard – respectfully if possible.