Participant

Question

P: Photoshop 25.9.0 Generative fill not working (something went wrong, please try again)

Forum|Forum|1 year ago
May 23, 2024
63 replies
49228 views

Every time I try Generative expand or fill the progress bar pops up, gets 1/3rd of the way through then it errors out with a message that says "Something went wrong, please try again"

I've unintalled and reinstalled photoshop, and this issue still persists. How can I fix this so that genertive fill will work again? I rely on this tool heavily to fix images so they work for publications and i need this to be fixed.

macOS

D

Dana21959534y3a0

Participating Frequently

It is September 25 2024 and Photoshop is serving this error message today... is there an actual fix somewhere?

T

Tobias_Kramer2917

Participant

Actually mine ist not working anymore....need help! Any suggestions?

M

Maleéne

Participant

I started having the same issue a few minutes ago. Tried all the advice, tips, resets, relaunch I've been reading on here and nothing is happening. It's the same in Lightroom and Photoshop BETA. My generative fill is throwing errors the whole time. Has anyone been able to fix this. I see all the issues started to occure in May. Mine started happening now in August. How do I fix this please?

T

Tiffany24954448zyqq

Participant

Same! It started happening to me and a colleague too, 1 hour ago. We both tried every step mentioned in this thread.

M

Maleéne

Participant

I was reading that people said to reset the preferences. I couldn't find mine on my mac. After looking for newly 15min and following directions I gave up. I uninstalled everything, including Creative Cloud. Restarted my Mac and reinstalled everything from scratch. I tried the generative fill again in Photoshop Beta and it seems to be working so far like it did earlier today.

I'd suggest reinstall everything Adobe related (like you just got a new computer) and see if that works.

J

Jee23325213iat3

Participant

Today is May 28th, 2024 and Photoshop has been updated to 25.9 and Generative Fill is still greyed out and doesn't work.

What gives?! Why does this problem keep happening??

I have to download beta version again to see if that will work.

J

Jee23325213iat3

Participant

I finally got it to work by signing out and signing back in.

H

Heaven3764145601et

Participant

i saw this started around the 23rd it is now the 26th and i am still having this issue , it will say that there was an error or what i typed in goes against guidlines or even if i type nothing in this issue still persit.

rbx4

Participant

I came here to see if anyone else was reporting this. It doesn't matter what I do: Generative fill no longer works for me.

rbx4

Participant

It seems also that everything Adobe--from logins to installs, is low or down this weekend, so maybe that is the real problem.

rbx4

Participant

I've been able to fix my issues by updating the beta or uninstalling then reinstalling it.

Rick Spaulding -

Legend

Hey everybody.

Generative fill was down for a bit but is now functioning normally. Sorry for the inconveience.

FYI... If in doubt, you can always check Adobe Status for up-to-date information on the status of any Adobe services.

C

Colm Antonio35180291b6dn

Participant

Still not working at all for me....stable connection, everathing updated etc etc etc.
So....whats the issue ?

M

Mikail37616116b60x

Participant

Hello, I wanted to edit an image but the generative fill and expand doesn't work and shows that it is creating it the whole time. How do you fix that or something? Because I need this feature. Thanks for any answers. Best regards, Mikail

R

Roku32506009cios

Participant

Why does my generative fill feature get stuck on my office connection but not my home connection?That really makes me frustrated, what do you think is the cause?