Participant

Question

P: Photoshop 25.9.0 Generative fill not working (something went wrong, please try again)

Forum|Forum|1 year ago
May 23, 2024
63 replies
49228 views

Every time I try Generative expand or fill the progress bar pops up, gets 1/3rd of the way through then it errors out with a message that says "Something went wrong, please try again"

I've unintalled and reinstalled photoshop, and this issue still persists. How can I fix this so that genertive fill will work again? I rely on this tool heavily to fix images so they work for publications and i need this to be fixed.

macOS

Show previous replies

J

j.capp

Known Participant

It is working... for now. God knows for how long...

A

Arjunbir Singh

Adobe Employee

Hi Jasmine34480424s66d,

Please try to Press and Hold Shift and then open photoshop.
It will ask if you wish to Skip Loading optional and third party plugins.
Click on Yes and then check if it works.
If it works, then you may reset Photoshop preferences but it would remove any plugins,action or presets and you will have to reimport them again.
Use this link for complete instructions to reset photoshop preferences: https://helpx.adobe.com/in/photoshop/using/preferences.html
Search for Reset Photoshop Preferences> Manually
Check attached screenshot!

aReuhl

Participating Frequently

I tried what you suggested to skip loading plugins but it did not resolve the issue.

A

Arjunbir Singh

Adobe Employee

Please let us know more about the OS details.
Is it Windows or a MAC?

J

j.capp

Known Participant

Bump.

L

lmkcrk88

Participant

My Generative Fill stopped working about an hour ago- - it was fine all day. Seems from these threads that it has nothimg to do with Firewall or updates. Is calling Adobe even helpful?

S

Smithha8412

Participant

Happening to me as we speak

D

Daya37603204rns9

Participant

Hola, yo tengo un problema similar y no se como solucionarlo antes me funcionaba perfecto

realmente lo uso como siempre lo he usado y tambien actualice photoshop y nada

itsisabella

Participant

Going through the same thing right now. Wonder what caused it. Do you think someone on the adobe team is already aware?

A

Arjunbir Singh

Adobe Employee

Please try to Press and Hold Shift and then open photoshop.
It will ask if you wish to Skip Loading optional and third party plugins.
Click on Yes and then check if it works.
If it works, then you may reset Photoshop preferences but it would remove any plugins,action or presets and you will have to reimport them again.
Use this link for complete instructions to reset photoshop preferences: https://helpx.adobe.com/in/photoshop/using/preferences.html
Search for Reset Photoshop Preferences> Manually

M

Max373491194d2f

Participant

This didn't work for me. Fix would be great 😞

A

Ashima30279872gang

Participant

started facing same issue.

I

Issabella37603188ea2e

Participant

Well that's a relief that it's not just me, hopefully they fix it soon

A

Aggro1313

Participant

Mine is doing the same. First I had an issue with the beta not loading/starting after updating to 25.9. 25. 10 fixed it. Now my reg photoshop is not working. It worked fine all along. Today I start it up and go to use gen expand. It starts to work and stops. I get an error that something went wrong. I am getting really frustrated. If its not one thing acting up or not working, it's another. This stuff is to expensive to work like this. I've been spending more time reading forums and troubleshooting photoshop issues than I have been editing.

S

shaung32953267

Participating Frequently

... and now it's working!

Perhaps Adobe was doing something on their servers?

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