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huffordmark
Participating Frequently
February 24, 2023
질문

P: Photoshop Update 24 Feb 2023: Rulers not visible

  • February 24, 2023
  • 122 답변들
  • 46562 조회

After today's update the rulers and guides are not visible and will not turn on with the crtl R. Anyone else have this issue? How do I fix this?

 

[Title edited for clarity]

 

이 주제는 답변이 닫혔습니다.

122 답변

luanvanle1
Participant
February 28, 2023

I have the same problem. My rulers are not showing after the recent update. Annoying.

Participant
February 28, 2023

I am using Windows 10 Pro with the latest PS update, and I, too, do not have rulers.

Participant
February 27, 2023

I was having this same problem, but just turned on "Snap to -- Guides" under the View menu, and my rulers are back.

CShubert
Community Manager
Community Manager
February 27, 2023

Thanks all, the team will investigate this isue.

 

Thank you,

Cory

AxelMatt
Community Expert
Community Expert
February 27, 2023

@CShubert 

I work with a NVidia Geforce GTX 1050 Ti and have installed the latest Studio Driver version 528.49.

On my system the ruler works as it should.

 

 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
CShubert
Community Manager
Community Manager
February 27, 2023

Hi all, let's make sure this is not a graphics driver issue.  Could everyone with NVidia cards make sure they have updated to the latest and see if this solves this.  The team has noted that no code was changed that would result in this issue between 24.1.1 and 24.2.

 

https://www.nvidia.com/Download/driverResults.aspx/193235/en-us/

 

Thank you,

Cory

 

Participant
February 27, 2023

I have the same no rulers issue.

Started with Rulers turned on but not showing. Then turned on >Show Grid. Black blank lines appeared where the rulers usually show. I then turned off and on Rulers and they now are showing. May not be permanent fix, but at least it works for now.

AxelMatt
Community Expert
Community Expert
February 27, 2023

@jane-e 

This isn't a typo. I've forgotten to change my signature after updating Photoshop to 24.2

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
Participant
February 27, 2023

For the last five months (after v. 24 release) my rulers will not show in Photoshop. I am on a Windows 10 laptop. I have been using PSP since 1994 and have had no issues like this prior. Nothing is hidden and toolbars are not covering anything. The program appears to "adjust/shift in screen" as if the rulers will appear, but it remains blank. 

Inspiring
February 27, 2023

The PC with old GPU and are using the graphics processor at PS startup, the ruler will disappear (ctrl+R). If the graphics processor is not used when PS is started, the ruler will be displayed.
The PC with relatively new GPU, it will display correctly.
The graphics processor compatibility check shows that it can be used, but has there been any change in the GPU requirements?

Participant
February 27, 2023

Corey,

The keyboard shortcut was already Cntl+R.. I removed it and re-entered it. No change.

The window does change in size when using the shortcut but nothing new (i.e., rulers) appears. Hopefully your programmers can make fixing the thigns they broke a high priority to repair.