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P: Photoshop Update 24 Feb 2023: Rulers not visible

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After today's update the rulers and guides are not visible and will not turn on with the crtl R. Anyone else have this issue? How do I fix this?

[Title edited for clarity]

Windows

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kglad

Community Expert

@davescm

somebody did. but this thread is such a mess from threads being moved here, it's hard to find who wrote what to whom.

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davescm

Community Expert

Who mentioned using an older version of Photoshop? The 'Older GPU mode (pre 2016)' preference ensures compatibility with older GPUs and older drivers.

Dave

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J

Jan Thyer

Inspiring

Yes, that "fix" works if you need rulers, which I do, but now I have to use a seven-year-old version of Photoshop without all of the updates since 2016.

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jane-e

Community Expert

@MarceloWitt wrote:

Same bug to here. "Réguas" is "rules" in portuguese.

Hi Marcelo,

Have you tried what has been said multiple times in this thread? Here it is again:

Preferences > Technology previews > enable "Deactivate native canvas"
Also enable "Use older node of GPU 2016"
Relaunch Photoshop

Jane

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M

MarceloWitt

Participant

Same bug to here..
*"Réguas" is "rules" in portuguese.

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kglad

Community Expert

@edooboo

you're welcome.

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E

edooboo

Participant

Seit dem letzten update werden die Lineale nicht mehr angezeigt. Ich kann die ein und ausschalten, Hilfslinien lassen sich ziehen. Ich habe die Treiber aktualisiert, Software neu installiert und die Kompatibilitätsprüfung ist alles auf Grün. Nichts.

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kglad

Community Expert

Open Photoshop's preferences by clicking on Edit > Preferences > Go to Technology preview, you will find an option labeled as "Deactivate native canvas", check mark it, and then see there should be another option that is labeled as "Use older node of GPU 2016", check mark it and then restart the Photoshop

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

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edooboo

Participant

Thank you so much!! it works!!

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kglad

Community Expert

yes, maybe i should have just said, i find it so difficult to figure out who's responding to whom, that i'm confused by this thread.

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jane-e

Community Expert

@kglad wrote:

...merging all the photoshop ruler issues to this bug thread compounds the confusion

I agree about the confusion with merging, which explains why you responded to Kenny28863341kynm an hour ago when there was already a response to him on March 15 before his thread was merged into this one.

Jane

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kglad

Community Expert

@VisionIntoDestiny.com

no question about adobe's website. and merging all the photoshop ruler issues to this bug thread compounds the confusion.

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