Skip to main content
huffordmark
huffordmark
Participating Frequently
February 24, 2023
Question

P: Photoshop Update 24 Feb 2023: Rulers not visible

  • February 24, 2023
  • 122 replies
  • 46553 views

After today's update the rulers and guides are not visible and will not turn on with the crtl R. Anyone else have this issue? How do I fix this?

 

[Title edited for clarity]

 

    This topic has been closed for replies.

    122 replies

    Show previous replies
    VisionIntoDestiny.com
    VisionIntoDestiny.com
    Participant
    March 16, 2023

    Thank you. That worked. Reporting bugs and navigating the Adobe website and forum is not very intuitive.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    March 16, 2023

    @Kenny28863341kynm 

     

    Open Photoshop's preferences by clicking on Edit > Preferences > Go to Technology preview, you will find an option labeled as "Deactivate native canvas", check mark it, and then see there should be another option that is labeled as "Use older node of GPU 2016", check mark it and then restart the Photoshop 

     

    Vote

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    March 14, 2023

    @TWEELING45 

     

    you're welcome.

    TWEELING45
    TWEELING45
    Participating Frequently
    March 14, 2023

    YES, Hoera

    Thank You, SO much 

    Met vriendelijke groeten, Rita  

    Much obliged, Rita

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    March 14, 2023

    @Dallas5E4C 

     

    you're welcome, too.

    B
    Bartosz5CFE
    Participant
    March 14, 2023

    Just press Ctrl+' to turn on mesh, press it again to hide it and there u go, rulers (Ctrl+r) work again.

    studio1688
    studio1688
    Participant
    February 28, 2023

    after updating to current (newest) Photoshop 24.2 i have lost the ability to see the RULERS on workspaces. Tried restarting program... still not available to see. Tried restarting computer... Still not able to see. Used both drop down menu and Ctrl R to tick show rulers and although the space where the rulers should be (top and left side) is there... there are no rulers to be seen... I CAN get the guides if I click on the space where the rulers should be and drag them onto the workspace... but cannot see the rulers at all. Anyone have this issue? and is there a solution? running on Windows 10 exactly the same as prior to latest Photoshop update.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    February 28, 2023

    you're not alone, https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-photoshop-update-24-feb-2023-rulers-not-visible/idi-p/13605427

     

     

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

     

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

     

    <moved from using the community>

    D
    Dallas5E4C
    Participant
    March 14, 2023

    The Deactivate native canvas worked! Thank you so much.

    I
    imagekwest
    Participant
    March 13, 2023

    I've been having the same problem with latest update of PS and Windows 10. Tried the fix below but the rulers are not visible. However, when I click within a few pixels of the edge of the window I can pull out the guides both horizontal and vertical. Only the ruler itself is invisible, but the functionality sorta works.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    March 11, 2023

    @miatamike 

     

    you're welcome.

    miatamike
    miatamike
    Participant
    March 11, 2023

    This is great, I know turning your rulers on is not difficult, but when you use PS daily it turns into a nuesance. These were great instructions, very easy to execute and when I restarted PS my Rulers were ready to RULE!!
    Adobe Photoshop Version: 24.2.0 20230218.r.315 28c9f72 x64
    Number of Launches: 9
    Operating System: Windows 11 64-bit
    Version: 11 or greater 10.0.22621.1265
    System architecture: Intel CPU Family:6, Model:14, Stepping:13 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2
    Physical processor count: 8
    Processor speed: 3000 MHz
    Built-in memory: 32575 MB
    Free memory: 26549 MB
    Memory available to Photoshop: 25036 MB
    Memory used by Photoshop: 89 %

    Show more replies
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices