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huffordmark
Participating Frequently
Feb 24, 2023 5:46 PM UTC
Question

P: Photoshop Update 24 Feb 2023: Rulers not visible

After today's update the rulers and guides are not visible and will not turn on with the crtl R. Anyone else have this issue? How do I fix this?

 

[Title edited for clarity]

 

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180 replies

VisionIntoDestiny.com
Participant
Mar 16, 2023 3:16 PM UTC

Thank you. That worked. Reporting bugs and navigating the Adobe website and forum is not very intuitive.

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kglad
Community Expert
Community Expert
Mar 16, 2023 2:12 PM UTC

@Kenny28863341kynm 

 

Open Photoshop's preferences by clicking on Edit > Preferences > Go to Technology preview, you will find an option labeled as "Deactivate native canvas", check mark it, and then see there should be another option that is labeled as "Use older node of GPU 2016", check mark it and then restart the Photoshop 

 

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kglad
Community Expert
Community Expert
Mar 14, 2023 4:00 PM UTC

@TWEELING45 

 

you're welcome.

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TWEELING45
Participating Frequently
Mar 14, 2023 3:53 PM UTC

YES, Hoera

Thank You, SO much 

Met vriendelijke groeten, Rita  

Much obliged, Rita

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kglad
Community Expert
Community Expert
Mar 14, 2023 1:51 PM UTC

@Dallas5E4C 

 

you're welcome, too.

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Participant
Mar 14, 2023 9:33 AM UTC

Just press Ctrl+' to turn on mesh, press it again to hide it and there u go, rulers (Ctrl+r) work again.

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studio1688
Participant
Feb 28, 2023 1:44 PM UTC

after updating to current (newest) Photoshop 24.2 i have lost the ability to see the RULERS on workspaces. Tried restarting program... still not available to see. Tried restarting computer... Still not able to see. Used both drop down menu and Ctrl R to tick show rulers and although the space where the rulers should be (top and left side) is there... there are no rulers to be seen... I CAN get the guides if I click on the space where the rulers should be and drag them onto the workspace... but cannot see the rulers at all. Anyone have this issue? and is there a solution? running on Windows 10 exactly the same as prior to latest Photoshop update.

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kglad
Community Expert
Community Expert
Feb 28, 2023 2:19 PM UTC

you're not alone, https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-photoshop-update-24-feb-2023-rulers-not-visible/idi-p/13605427

 

 

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community>

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Participant
Mar 14, 2023 9:24 AM UTC

The Deactivate native canvas worked! Thank you so much.

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Participant
Mar 13, 2023 8:51 PM UTC

I've been having the same problem with latest update of PS and Windows 10. Tried the fix below but the rulers are not visible. However, when I click within a few pixels of the edge of the window I can pull out the guides both horizontal and vertical. Only the ruler itself is invisible, but the functionality sorta works.

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kglad
Community Expert
Community Expert
Mar 11, 2023 2:04 PM UTC

@miatamike 

 

you're welcome.

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miatamike
Participant
Mar 11, 2023 3:58 AM UTC

This is great, I know turning your rulers on is not difficult, but when you use PS daily it turns into a nuesance. These were great instructions, very easy to execute and when I restarted PS my Rulers were ready to RULE!!
Adobe Photoshop Version: 24.2.0 20230218.r.315 28c9f72 x64
Number of Launches: 9
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.22621.1265
System architecture: Intel CPU Family:6, Model:14, Stepping:13 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2
Physical processor count: 8
Processor speed: 3000 MHz
Built-in memory: 32575 MB
Free memory: 26549 MB
Memory available to Photoshop: 25036 MB
Memory used by Photoshop: 89 %

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