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P: Photoshop Update 24 Feb 2023: Rulers not visible

Forum|Forum|2 years ago
February 24, 2023
122 replies
46553 views

After today's update the rulers and guides are not visible and will not turn on with the crtl R. Anyone else have this issue? How do I fix this?

[Title edited for clarity]

Windows

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jane-e

Community Expert

@Jan Thyer

Having the rulers go missing is completely unacceptable

It's only an issue for some people — not for everyone. I should think that would make it harder to fix. It working for me and I have not changed anything in Preferences (knock on wood).

Jane

kglad

Community Expert

the next ps update will (hopefully) fix.

J

Jan Thyer

Inspiring

Thanks, the "Edit>Prefs>Tech Preview/Deactivate native canvas/Use older node of GPU 2016" solution worked for me but now I can't take advantage of all of the other good features of the newer version of Photoshop that I am paying for! Having the rulers go missing is completely unacceptable and now I am living in 2016, not 2023 vis-a-vis my Adobe Photoshop product.

TWEELING45

Participating Frequently

De balk bovenaan en links naast de tools met de meetinstellingen= linialen zijn verdwenen.

helpt niet

Ctrl+R

Weergave>Linialen = aanvinken

Bewerken>voorkeuren>Eenheden en linialen.

kglad

Community Expert

Open Photoshop's preferences by clicking on Edit > Preferences > Go to Technology preview, you will find an option labeled as "Deactivate native canvas", check mark it, and then see there should be another option that is labeled as "Use older node of GPU 2016", check mark it and then restart the Photoshop

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

Ciro Aprea

Participant

What Happened to Photoshop Rulers?
Why am I still having problems with text handling?

Is it possible that every update makes things worse?

davescm

Community Expert

There is a known issue with rulers that affects some user's systems (not all). See thread here : https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-photoshop-update-24-feb-2023-rulers-not-visible/idi-p/13605427

You could try Preferences > Technology Previews >Deactivate Native Canvas and

Preferences >Performance >Older GPU mode (2016)

What exact problems are you having with text?

Dave

T

Todd28775720mzr2

Participant

That worked! Thank you so much!

susanh3249637

Participant

Open Photoshop's preferences by clicking on Edit > Preferences > Go to Technology preview, you will find an option labeled as "Deactivate native canvas", check mark it, and then see there should be another option that is labeled as "Use older node of GPU 2016", check mark it and then restart the Photoshop

T

Todd28775720mzr2

Participant

My rulers recently went MIA. When I use CTRL-R, there is a space where the rulers should be, and I can drag a guide, but the rulers are invisible.

I have uninstalled, and did not keep prefs, and reinstalled photoshop with no results. I have also restarted computer numerous times. I also tried different workspaces and no rulers in any of them.

I need my rulers! Please!

Thanks!

AxelMatt

Community Expert

Please see here: P: Photoshop Update 24 Feb 2023: Rulers not visibl... - Adobe Support Community - 13605427

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo