P: PS v24.2 update fail on Mac M2 - error 183 <edited-kglad>

I have the same problem. What can I do?

@CShubert  Sorry the log collector tool is also asking for install of Rosetta (including the silicon version), not something I want to do.

Hi @roberts33286217 sorry for the confusion. Try this link:

https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

Thank you,

Cory

i did not need Rosetta before this latest update. and i am not installing it now. Be better, Aodbe!

I have followed the instructions on your link to try and send you the installer log but there isn't a 'AdobeDownload' directory: /Users/<user name>/Library/Logs/AdobeDownload/

https://helpx.adobe.com/uk/creative-cloud/kb/troubleshoot-install-logs-cc.html

Can confirm. The installation of 14.2 as well as the upgrade von 14.1.1 to 14.2 failed on my mac mini m2 running ventura 13.2.1 until i installed rosetta 2.

Sad to see adobe is not able to publish apps for a plattform that they got the ability to work on since summer of 2020. I think that Apple needs to end Rosetta 2 support at some point (from big sur over ventura to the upcoming versions) so that companys dont get away with this.

I had same problem.

Try to install after installing Rosetta by open an app in Intel environment.

FWIW it's also failing to update over here. Also no Rosetta installed and no interest in installing it. We reinstalled 24.1.1 and that's working again.

Looking forward to the fix!

You might want to pull the autoupdate to 24.2 at least to Macs until you have a version that doesn't brick itself at about 80% through the update process 🙂

Bonjour, 

J'ai un probleme quand je télécharge photoshop j'ai un message d'erreur 183 je ne sais plus quoi faire pour resoudre le probleme pouvez-vous m'aider svp j'ai un macbook air M2 Ventura 13.2.1 

merci 

@CShubert I ran into the same issue.  'course - i'm not jazzed to have to install Rosetta 2 to get PS to work correctly.  I'll hold off on installing PS for now.  Hopefully Adobe can squash this embarrassing bug quickly.