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P: Save For Web error A write permissions error has occurred Photoshop 22.1.1

Forum|Forum|5 years ago
January 13, 2021
46 replies
87684 views

Hello,

I am using the PS 22.1.1 version and when I try to save for web I get the error. "Adobe Save For Web Error A write permissions error has occurred "

Any help?

{Thread title edited by Moderator}

macOS

Correct answer Greg Harbour

Photoshop still not able to <Save for web> with Dropbox backup enabled. Fiddly and inconvenient to disable.

Workaround : In Photoshop <Save for web>, Click <Preview> button bottom-left; your animated GIF will open in your default browser, right-click the gif in the browser and <Save image …> either to Downlaods or nominated folder.

Show previous replies

Queso Grande

Participating Frequently

I may have found the fix, and believe me - I tried everything. If you're on a mac, follow the directions I put in this screenshot...

Queso Grande

Participating Frequently

that screenshot seems to be on and off with working. If it doesn't load for you...

1) go to system preferences "security and privacy"

2) click the unlock button in the lower left and use your password
3) click "Full Disk Access" in the left window pane
4) go to the finder and inside your application folder find the "Adobe Photoshop 2021" folder (not the app, the folder that the app is inside of)
5) drag this folder to security and privacy system prefs, into the right window pane
6) quit phostoshop, fire it back up and then try to save for web

R

rrrrrrrroelio

Participating Frequently

Sadly it didn't do the trick for me.

Queso Grande

Participating Frequently

Tried every fix on this thread, not a single one has worked. Adobe, come on - I've got work to do.

Jorge Fdz.

Participating Frequently

Hello Queso Grande, how did you unistall your photoshop copy?

Queso Grande

Participating Frequently

did it via the creative clud app, then did it by deleting everything via cleanmymac, then reinstalled a version from a year ago, did just about everything. The final thing that fixed it was adding the photoshop app folder to the list of "full disk access" items in the security system prefs. All of a sudden it was cured.

F

Faudt

Participant

Hi friend! Try this, for me worked. In menu, Photoshop/preference/general/RESET PREFERENCES ON QUIT.
😉

А

Артем5EB6

Participant

Still ain't work.

Why Adobe won't even try to fix it I can't wrap my mind around it

А

Артем5EB6

Participant

when this will be solved?

slimMedia

Participating Frequently

Hello,

I just solved this problem on my Mac by doing 2 things. Unfortionately I don't know which one solved the issue, but you can check individually if you have this problem.

I disabled Dropbox Backup (Documents and Desktop) und uninstalled GoodSync. Now I can use 'Save For Web' again!

I have a feeling Dropbox Backup Desktop was the issue. Have a try.

Hope I could help....

Camilla Asra Engelby

Participating Frequently

THANK YOU!

Disabling Dropbox Backup (Documents and Desktop) indeed did the trick!

GeekFilter

Participant

I tried that but still no dice. It gets FURTHER in the process...but still ends with a pernisions error.

9

97degrees Ltd

Participant

Same issue here. No other software affected so won't be setting up a new profile to make it work. The preview workaround is helpful but this bug needs to be sorted

G

gingerbiscuit

Participating Frequently

Same issue here. Big Sur 11.2 and PS 22.1.1

I was exporting images, tried with my next folder, and it gave me the error. Googled this and obviously it's a bug.

Using the globe to save for now, but what a pain.

Sahil.Chawla

Adobe Employee

Hi there,

Welcome to the community!

Sorry to hear about the permissions related error when you're trying to save a file using the Save for Web option in Photoshop.

Thanks for sharing the version info. Could you please let us know the macOS version you're working with?

Could you please try granting Read and Write permissions to the Adobe folder at the locations mentioned in the link: Required permissions for Photoshop

If that doesn't help, then try creating a new user account on the Mac & let us know if the app works properly or if you still get the same error. You can check the steps here: Set up users, guests and groups on Mac

Let us know how it goes.
Regards,
Sahil

Camilla Asra Engelby

Participating Frequently

Hi Sahil, thanks for getting back to me.

I'm on macOS Big Sur Version 11.2

and on Adobe Photoshop Version: 22.1.1 20210104.r.138 2021/01/04: 852879028a7 x64

I'm the admin, Read and Write permissions are alredy granted.

I did try creating a new user account, and that does work.

However it doesn’t really solve the main issue, as I have everything setup on my original profile:

Settings for all my Adobe apps
Microsoft office accounts
Remote access to our files on sharepoint
Personal email on Spark
Dropbox integration
Chrome login and extensions
Folders and OS settings
Wacom settings
etc.

But if I want to save for web, I’ll have to either switch between two profiles or migrate everything to the new profile (which is usually quite time consuming), and then what if it happens again?

Camilla

Mohit Goyal

Community Manager

Hi Camilla,

Thanks for the feedback. Yes, it will certainly take time to set up everything again in the new user account. Could you please log back into the old user account and move the Photoshop preferences settings folder to the desktop. Here's the location: Macintosh HD/User/username/Library/Preferences/Adobe Photoshop 2021 Settings

Move the "Adobe Photoshop 2021 Settings" folder to the desktop location. Open Photoshop and check if that helps.

If it doesn't work, uninstall Photoshop > restart your machine > reinstall Photoshop using Adobe Creative Cloud Desktop app

Let us know the outcome.

Thanks,

Mohit