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Participant
September 26, 2023
Question

PDFs no longer compatible with Photoshop

  • September 26, 2023
  • 21 replies
  • 5464 views

I've been using Photoshop as normal but for some reason if I save a photoshop PDF then close the file, I am unable to reopen it again. An error message will pop up saying that this document is not compatible with this version of Photoshop. I am currently on photoshop 2024 but I tried going back to 2023 and I'm running into the same issue. My computer is fully updated with windows/firmware/etc. and meets the system requirements to use photoshop.I've tried having other people open the files on their computers and they also get the error. I can't use photoshop if every file I close becomes a stuck as soon as I save. Has anyone had a similar issue or know how to solve this?

21 replies

Participant
September 28, 2023

I have the same issue. Really problematic, as I have to prepare dozens of PDFs on a daily basis for my business...

 

It looks like the Save as PDF process is now much faster than before, too. Like it's skipping a step perhaps?

 

I guess something got patched recently and broke it?