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mikey_likes_it
Known Participant
November 4, 2019
Answered

Photoshop 2020 Creating Empty Folders When Saving

  • November 4, 2019
  • 40 replies
  • 19537 views

When I open a jpg file from Box Drive with Photoshop, make some edits and save the file in the exact same file format and name, Photoshop creates its own child folder (labeled Photoshop) next to the file that was just edited and saved. Why? How can I turn this feature off? I really don't need an extra empty folder in Box's Cloud file structure. Please help.

    This topic has been closed for replies.
    Correct answer davescm

    It is listed in the fixed issues for version 21.0.2

    https://helpx.adobe.com/photoshop/kb/fixed-issues.html

     

    Dave

    40 replies

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    R
    Russie
    Participant
    November 22, 2019

    I have a client who has just started using Photoshop 2020. Same issue for them.

    Very annoying.

    OS is both macOS 10.13 and macOS 10.14 with same issue.

    Hope Adobe resolve soon.

      R
      Raccoon Pete
      Participant
      November 22, 2019

      Same problem here

      J
      joeyhalderman
      Participating Frequently
      November 21, 2019

      I'm having the same issue as others here. Photoshop is creating an empty folder in the directory of the file I'm working on. I am saving to a network drive when the issue occurs. Using macOS Mojave 10.14.6. This is pretty frustrating.

       
      T
      thomask4505151
      Participant
      November 19, 2019

      Also the same.

      it's terrible.

      N
      nishaarya
      Participant
      November 18, 2019

      Please try saving the image as Save As. This issue has been reported and we are working on it. 

      GCTimes
      GCTimes
      Participant
      November 18, 2019

      Save as gives the same result with the empty folder. 

      Scala_photography
      Scala_photography
      Participant
      November 18, 2019

      Exact same problem here

      A
      alastairplattSF
      Participant
      November 18, 2019

      Same problem here, on shared drive.

      PelicanMedia
      PelicanMedia
      Participant
      November 18, 2019

      Same issue here. Following for updates...

      johngettler117176196
      johngettler117176196
      Inspiring
      November 14, 2019

      Over on the Adobe Bug Report and Feedback forums, Jeffrey Tranberry, Sr. Product Manager of Digital Imaging for Adobe says "We're investigating this issue. Thanks!"

       

      https://feedback.photoshop.com/photoshop_family/topics/photoshop-creates-an-empty-folder-called-photoshop-when-saving-to-network-drives-connected-via-afp?topic-reply-list%5Bsettings%5D%5Bfilter_by%5D=all&topic-reply-list%5Bsettings%5D%5Bpage%5D=1#reply_20340041

       

       

        C
        Copyrightdavid
        Participating Frequently
        November 14, 2019

        same here. this is max annoying.

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