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E
eheld
Participant
November 6, 2019
Question

Photoshop 2020 running slow

  • November 6, 2019
  • 78 replies
  • 49461 views

My Adobe Photoshop auto-updated for me this morning (yay!) but as I have been using it throughout the day, it has started to lag. At this point I wasn't even able to make a selection without having to wait 10 minutes (approximately) before it was ready to move on to the next step. Is there a reason it's running so slow?

    This topic has been closed for replies.

    78 replies

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    Me-too-Zee
    Me-too-Zee
    Participating Frequently
    April 7, 2020

    Crap I was hoping to get an answer to the same problem and here I am in Support hell with all my friends.  I literally had to dust off an old mak that was running a super old version of Photoshop to get some time-sensitive work finished. HEY ADOBE pull your head out...lack of oxygen is making you stupid!

    rickodelldesign
    rickodelldesign
    Participant
    April 2, 2020

    Same problem here. The latest update in March 2020 has killed me. Magic wand tool doesn't work, previews don't work, very laggy, glitchy, slow... This is very bad. Currently unusable... What happened? I need photoshop back. My machine is plenty capable. Brand-new last year most expensive model Lenovo sells with upgrades.

    adamt18510785
    adamt18510785
    Inspiring
    April 2, 2020

    everyone's solution so far has been to buy AP it's half off now during the quarantine.  So use that till they fix PS

    D
    DAndison
    Known Participant
    March 27, 2020

    Mac mini 2018 (10.15.4) - 32gb Ram - 1tb Samsung 970 Evo TB3 - Razer Core X with PowerColor Red Dragon Vega 56 8gb graphics (TB3) - 27qhd Cintiq + 27 Eizo CG2730 connected via DisplayPort cables.

     

    Currently using PS 2019 as PS 2020 is very laggy. I have a feeling they should start beuilding 2021 using 2019 as the base to start from and bin 2020. I might give it another chance in a month or so otherwise I'll just delete it from my system and keep PS2019 & Affinity Photo.

    twinbrush
    twinbrush
    Inspiring
    April 1, 2020

    This is getting beyond a joke from Adobe. We are paying for a service and not getting it. 

    I don't know how many times I've said it but im convinced none of these updates ever actually get tested prior to release.....they let us, paying customers, be their testers. Seriously not good enough, I've lost count of the hours I've lost having to troubleshoot and fix tihngs after every single Photshop update that has been released under the CC subscription model.

     

    For me the issue is Adobe are turning Photohop into bloatware. Trying to make it a jack of all trades (and a master of f***ing up) Adding capabilities for a bit of digitial painting, a bit of vector, a bit of typography, a bit of 3D, a bit of animation, a bit of photo-editing...and a whole lot of headaches and lost time.

     

    I'm now at the point (can't see much happening with it, but Im doing it for my own sanity) where I'm sending adobe an invoice for the hours I've lost instaling, deleting, reinstalling software after each update. Simply put, we, as paying customers have statutory and consumer rights...if a product or service isn't fit for purpose you're entitled to a refund. Photoshop CC2020 isn't fit for purpose. Adobe should be compensating each and every subscriber that's updated to this colossal heap of unusable garbage.   

     

    I can not wait for the day when Affinity figure out how to implement smart objects.....bye bye Adobe. 

      K
      kevin222
      Participant
      April 2, 2020

      Thank everyone including adamt18510785 for their replies for a certain solution!!!

       

      This solution has solved my issue. Everything runs x20 faster, its so smooth with less memory usage. I cannot state the solution, as these replies are getting del*eted in this thread. I would never have considered it had it not been for this thread. 

      J
      JBS Beauty
      Participant
      March 27, 2020

      Sadly PS 2020 is trash now ;/ Rly want back to 2019. I started thought my PC have some problems but figuret out its just damn Adobe broke PS.

        SmithAnderson17350962
        SmithAnderson17350962
        Participant
        March 25, 2020

        You need to change your system. To run Adobe Photoshop you need minimum requirement as below.

         

        Processor :- Intel® or AMD processor with 64-bit support*; 2 GHz or faster processor
        Operating system:- Microsoft Windows 7* with Service Pack 1 (64-bit)**,
        Microsoft Windows 10*** October 2018 update (64-bit) version 1809 or later
        RAM:- 2 GB or more of RAM (8 GB recommended)
        Graphics card:- nVidia GeForce GTX 1050 or equivalent; nVidia GeForce GTX 1660 or Quadro T1000 is recommended
        Hard disk space:- 3.1 GB or more of available hard-disk space for 64-bit installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system)
        Monitor resolution:- 1280 x 800 display at 100% UI scaling with 16-bit color and 512 MB or more of dedicated VRAM; 2 GB is recommended †
        OpenGL:- OpenGL 2.0-capable system
        Internet:- Internet connection and registration are necessary for required software activation, validation of subscriptions, and access to online services ††

        Check It Here:- https://helpx.adobe.com/in/photoshop/system-requirements.html

        Thanks & Regards:- 

        Shaan!

        As a premier movers company in Dubai, we offer you a comprehensive range of services, including packing, loading, transportation, and unloading of your valuable furniture, providing secure and efficient moving services for homes, offices, and villas.
        adamt18510785
        adamt18510785
        Inspiring
        March 26, 2020

        My system. 

         

        AMD ryzen 9, gtx 1080ti, 128 gigs of 3300 ram, 1tb sdd for software, 1tb ssd for cache, 2 2k displays. 2 2tb harddrive for work and backup. 

        I blow the specs away and this software doesn't run well. It's laggy and the brushes stick. 

        Meanwhile I have no problem sculpting a 100million poylgon model in zbrush while watching nextflix on my other monitor. 

        Adobe broke something and they need to fix it. 

          ElegantScience
          ElegantScience
          Participating Frequently
          March 21, 2020

          It's March. Long after these posts. We're in the midst of Covid-19, and I'm trying to work from home – but Photoshop 2020 is a disaster. Everthing has slowed to a crawl. I can't work anymore. Just updated to the newest 2020 update and it sucks just as much. I'm going to have to uninstall and reinstall 2019. Did any of you find a solution for this horrendous issue?

            elphinwhite
            elphinwhite
            Participating Frequently
            March 24, 2020

            Nope.  Absolutely nothing.  Still running PS CC2019 and now Bridge is crashing on opening and I have no idea what I can safely update to - there's no guidance from Adobe, just what people are kindly posting here. 

            Oh and like you, ElegantScience, I'm actually trying to work with Photoshop, rather than spend all day trying to work out how to make the damn thing work! 

            Good luck everyone, and stay safe.

            And Adobe - ACKNOWLEDGE THAT THERE'S A PROBLEM HERE  (see above) AND SORT IT OUT PLEASE!!

            M
            margaritak12658320
            Participating Frequently
            March 24, 2020

            I have exactly the same problem, I can't even open the prefferences without seeing a turnig wheel.

            Can someone from adobe give us an answer on this....?

            Iwan Zeller
            Iwan Zeller
            Known Participant
            March 9, 2020

            Same here, after the latest Auto-Update unusable SLOW on a maxed out iMac Pro!

            Even switching a single Layer ON/OFF has a aprox. lag of 5-10 seconds?

            Iwan Zeller
            Iwan Zeller
            Known Participant
            March 21, 2020

            Photoshop - what a desaster! Auto-Update yesterday deletet all my custom menus, keyboard shortcuts ... to factory settings. And is till sloooow and a pain to work with.

            L
            lik mak munch
            Participant
            February 22, 2020

            I am having the same issue.

            I just bought my new iMac for a few months and upgrade my config to i9, 512gb SSD, and 16gb ram. When resizing a layer or update a smart object is incredibly slow, while my psd file is just around 150mb, it is non-sense.

              adamt18510785
              adamt18510785
              Inspiring
              March 2, 2020

              The latest update made it photoshop a POS on my machine again. 

              Wiped the preferences, again, turn on and off acceleration on my 1080ti, still sucks. 

               

              I think adobe needs to just get performance up and I think it's time they rewrite this whole program, it's a 20-year-old garbage can that keeps getting dumb cloud features pushed on it. 
              They need to rewrite this so can go as fast as other modern graphics software. 

               

                D
                DAndison
                Known Participant
                February 6, 2020

                Another thing I'bve found that only happens with PS 2020, is when working with layers it will do strange things with the display... turns the layer into negitive of what the actual color is. If I zoom in it goes back to normal. Obviously an issue with the GPU's as well.

                D Fosse
                Community Expert
                D FosseCommunity Expert
                Community Expert
                February 6, 2020

                Yes, that's a buggy video driver.

                 

                You can get around this particular problem by going into preferences > performance, and check "Legacy Compositing". This reverts to the old layer compositing code executed in the CPU.

                  D
                  DAndison
                  Known Participant
                  February 7, 2020

                  Thanks for that... one less problem. Shame that there are so many in 2020 at the moment but this was an annoying one 👍

                  K
                  kacib59939636
                  Participant
                  February 6, 2020

                  I also have this issue and it's been 3 months since the original post. Doesn't matter if I have one file open or five, some actions take 3-10 minutes to complete and save, leaving me actionless for that time. It really cuts down on my productivity.

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