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E
eheld
Participant
November 6, 2019
Question

Photoshop 2020 running slow

  • November 6, 2019
  • 78 replies
  • 49461 views

My Adobe Photoshop auto-updated for me this morning (yay!) but as I have been using it throughout the day, it has started to lag. At this point I wasn't even able to make a selection without having to wait 10 minutes (approximately) before it was ready to move on to the next step. Is there a reason it's running so slow?

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    78 replies

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    C
    christinaw98944226
    Participant
    January 30, 2020

    I have a newish PC running on Windows 10. I have a terrible lagging problem since the new update too. It freezes every 4-5 brushstrokes. I just installed the creative cloud-friendly NVIDIA driver and there is no change. Is there a fix?

    znkrrr
    znkrrr
    Inspiring
    January 30, 2020

    Go back to 2019 or 2018. Much better. 

    S
    sebastians47752967
    Participant
    January 30, 2020

    I can't believe this Problem is still not fixed. PS 2020 is absolutly unusable on my machine while 2019 works just fine. 2020 already takes way longer to boot and basically everything i do takes way too long, even on simplest 2k documents with two layers. I tried every possible solution, all types of preferences settings, reinstalling from scratch, graphics driver, etc. Nothing works. Even the dialog window for opening a file feels extremly laggy and slow. 

    D
    DAndison
    Known Participant
    February 5, 2020

    +1 

     

    I've stopped using PS 2020 and back on with PS 2019 as 2020 becomes so laggy it's crazy. It's starting to look like 2020 will be fixed when 2021 will be released!

     

    I'm running a i7 6core 3.2-4.6gHz, 32gb ram, 1tb Samsung 970evo, Core X eGPU Vega 56 8gb graphics running latest Mac OS.

    jmyler
    jmyler
    Participating Frequently
    January 22, 2020

    I use photoshop at work and at home on PC, and basically running into the same problem, mostly I find when sampling colors it'll just freeze, and then sometimes if I give it 30 seconds or so it'll suddenly "catch up" running through all the clicks and mistaken brush strokes I've made during the freeze, or it'll just freeze forever. This is pretty bad and I know it's not my computer because it occurs both at work and home. 

      C
      chrisdubai
      Participant
      January 23, 2020

      I just realized it might be caused by a running Time Machine backup. While the backup is running, the strange lagging in Photoshop occurs. Who can confirm that?

      R
      RemmyG
      Participant
      January 23, 2020
      No time machine here..

      Sent from my iPhone
      babbledabble
      babbledabble
      Participant
      January 20, 2020

      I just wanted to say I'm also having this problem. Twice now I've uninstalled and re-installed PS 21.2 and started over with fresh settings (importing workspaces and keyboard, etc from a backup location) and it's been great for about a day. Then PS starts hanging a couple of actions here and there - switching tools, layer visibility. Now it hangs on all actions - clicking on items, changing tools, everything) I'm going to take the dive and roll back a version.

       

      For reference, I'm running on a Mac Pro, Catalina, PS 21.2

      znkrrr
      znkrrr
      Inspiring
      January 20, 2020

      Every year the same crap. New versions are unusable for at least half a year. $ad, so $ad Adobe.

        markrpeers
        markrpeers
        Participant
        January 12, 2020

        I have the same performance problems with v21.0.2, it unusable, so I reinstalled v20.0.8.
        Has anybody seen any official info from Adobe about this problem and when it is likely to be addressed?

          Inkygirl
          Inkygirl
          Participating Frequently
          January 14, 2020

          I have been having the same issues. After reading through the above comments, it's clear I need to uninstall the current PSD version and go to an earlier one.

           

          Right now, it's impossible to do work and I have a work deadline in a few weeks, argh.

          JJMack
          Community Expert
          JJMackCommunity Expert
          Community Expert
          January 15, 2020

          You should never un-install the curren version of Photoshop you are using when you install a new Photoshop version.  You never know what the bugs in the new Photoshop version will do on your machine.

          JJMack
            B
            brads84345022
            Participant
            December 18, 2019

            I uninstalled 21.0.2 and went back to 20.0.8 and it's back normal for me. If you dont know how, open creative cloud, uninstall photoshop and then click the three dots. This should show "other versions" Try 20.0.8 Good Luck!

              R
              RemmyG
              Participant
              December 23, 2019

              I have the same issues. I have contacted support a couple of times now and they all have the same obvious tips and advice but none of them helps. I guess next to the Premiere problems this is the beginning of the end of Adobe now there are more (and maybe better) alternatives.

                W
                weiloke_28
                Participant
                December 18, 2019

                its same here! slow loading compare with cs6! window10 I5-8250

                any setting can improve it?

                  rudo
                  rudo
                  Participating Frequently
                  December 13, 2019

                  Same problem. Photoshop 2020 is very slow and it becomes slower with every year.

                   

                  SSD Samsung EVO 850

                  16GB RAM

                  i7 2.40 Ghz quad core

                  2GB video ram, NVIDIA 740M

                    D
                    DyManic75
                    Known Participant
                    December 10, 2019

                    I have uninstalled and have reverted to the old version until they fix it.

                     

                    Adobe support wanted to remote on to my computer again yesterday - its not my computer its Photoshop - they seem to ignore the fact I have tried on several different computers and have the same problem with slices killing performance on all (2 Windows 10 PCs, a brand new i 5 MacBook Pro and a brand new i9 iMac).

                     

                    I dont  have time for this - hopefully they work it out before too long and fix the issues.

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