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E
eheld
Participant
November 6, 2019
Question

Photoshop 2020 running slow

  • November 6, 2019
  • 78 replies
  • 49461 views

My Adobe Photoshop auto-updated for me this morning (yay!) but as I have been using it throughout the day, it has started to lag. At this point I wasn't even able to make a selection without having to wait 10 minutes (approximately) before it was ready to move on to the next step. Is there a reason it's running so slow?

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    78 replies

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    D Fosse
    Community Expert
    D FosseCommunity Expert
    Community Expert
    December 2, 2019

    Everyone: did you migrate preferences from 2019? If so, try to reset preferences. Corrupt preferences can cause all kinds of unpredictable behavior:

      russg22417893
      russg22417893
      Inspiring
      December 10, 2019

      HI D_Fosse, I would be willing to try this personally, but my only question (since I never mess with this kind of thing!) is ... I would guess I'd lose all my preferences then, right? Or is that not the case? (I've just spent years fine-tuning things just the way I like, and I'd hate to lose that and not know how to get it all back).

      R
      richardwhippen
      Participant
      December 2, 2019

      yes ,  so disappoint with this upgrade , so disappoint with mac . uninstall and turn to use Clip Studio on windows

      KellyRuys
      KellyRuys
      Participant
      November 26, 2019

      I am SO GLAD to have found this post. PS20 has been driving me mad! I'm thus reverting to 2019 as you advised on here. Let's hope it does the trick. Damn thing nearly got me crying! 🤯

        HCodeMedia
        HCodeMedia
        Participating Frequently
        November 26, 2019

        It does the trick @KellyRuys. Other recently released Adobe softwares also have the same slowdown issue. They messed up big this time. 

        cattprez
        cattprez
        Participant
        November 21, 2019

        Right there with you! Mine is an imac 2019 mojave. PS2020 has slowed my entire mac down when its open... takes me 30mins to do something thats 5 minutes work!!! please fix this adobe!!!

        F
        forbreakfast
        Participant
        November 24, 2019

        Having the same issue on 2017 iMac Pro running Mojave. Processor: 3.2 GHz Intel Xeon W Memory: 32 GB 2666 MHz DDR4 Graphics: Radeon Pro Vega 56 8 GB

         

        Please get your act together, Adobe! Given the amount of money we now have to pay for CC subscriptions, Photoshop should be without fault. It's incredibly frustrating to be experiencing such a laggy interface. Something that should have taken me 30 minutes tops has now taken a couple of hours. 

         

         

        B
        Brice_S
        Participant
        November 21, 2019

        Photoshop 2020 has been UNBEARABLE for me to use and has completely destroyed my efficiency at work. Ever since I updated to Mojave and began using PS2020, it takes me forever to get through photos. It lags almost every time I try to do anything, especially when saving items and trying to move on to the next one. Anyone know a fix? I'm working on a MacBook Pro (with a monitor of course), version 10.14.6 and a 2.5 GHz Intel Core i5. Not sure what else info one might need, but I would love some help here. What used to take me 30 minutes is now taking two hours and lots of frustration as I sit and watch the spinning wheel multiple times while adjusting the same image. Thanks!

        charliel65738116
        charliel65738116
        Participant
        November 20, 2019

        This is the same for me. Specifically, the transform (usually scaling) is taking exponentially longer for simple commands. It's driving me insane. I will probably go back to 2019 for the time being.

        bobettek86769408
        bobettek86769408
        Participating Frequently
        November 20, 2019

        The same here. Specifically, "export as" is hanging for me. I still have 2019 on my Macbook Pro, running Catalina OS. I am going to switch back until they get the lag issues ironed out. 

        D
        DiggerK
        Participant
        November 19, 2019

        Yeah, I just had to revert back to 2019 as well. 2020 has been crawling for me on some stuff that had previously been no issue in 2019.

         

        I now have both Photoshop 2020 and 2019 installed on my MacBook Pro 2014. I just now tested both versions with the specific file that gave me issues in 2020 (which made me revert back to 2019) and yeah, 2020 is the issue. It works fine in 2019.

         

        D

        O
        Oscar_Furbacken
        Participant
        November 19, 2019

        Same here - terrible!

        I'm in Sweden, also Macbook pro retina (mid 2014)

         

        Anyone knows how to get access to photoshop 2019 (after after having changed and removed the old versions...)

          I
          info@grafik-soehngen.de
          Participating Frequently
          November 19, 2019

          M
          matthewc2596631
          Participating Frequently
          November 19, 2019

          I just reverted back to previous 2019 version (20.0.7), as the new 2020 version kept freezing on me - or at least the lag time was so bad it felt like it was freezing! Couple times I couldn't even force quit! Transform tools, especially free transform, were a problem, but dragging an image over from Lightroom also made it seize up, as did using the selection tool or any number of simple tasks. I'm on a Mac, by the way. Hoping reverting back will help.

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