Skip to main content
O
Oliver15B9
Participating Frequently
October 21, 2020
Question

Photoshop 2021 Crashes Every 5 Minutes

  • October 21, 2020
  • 18 replies
  • 8393 views

Downloaded Photoshop 2021 today and within 20 minutes it has crashed four times without even doing anything but have it open ready to use. I couldn't even see if they have fixed the "print" bug which normally crashes it as well. Just me?

    This topic has been closed for replies.

    18 replies

    Show previous replies
    williamdesign1
    williamdesign1
    Participating Frequently
    October 26, 2020

    Crashing all over the place for me as well. C'Mon!!!

    B
    bdleeuw
    Known Participant
    October 26, 2020

    Same issues with all my programs that I updated. Horrible update and it looks like it is not been tested at all! Really angry and pissed off right now!

    E
    elz_imch
    Participant
    October 26, 2020

    same issue. uninstalled reinstalled. design a rectangle then crash, menu gone, Win  tasks manager does not see it as 'not responding' (weird) only way to recover in the is to kill task.

     

    Win 10 64 reliability crash report
    Photoshop

    Description
    Le programme Photoshop.exe version 22.0.0.35 a cessé d'interagir avec Windows et a été fermé. Pour voir si plus d'informations sur le problème sont disponibles, vérifiez l'historique des problèmes dans le Panneau de configuration Sécurité et maintenance.
    ID de processus : 2f60
    Heure de début : 01d6ab73bf97f368
    Heure d'arrêt : 4294967295
    Chemin d'accès à l'application : C:\Program Files\Adobe\Adobe Photoshop 2021\Photoshop.exe
    ID de rapport : 7f216424-7cea-4dea-99fd-fc29940f8d22
    Nom complet du package défectueux :
    ID de l'application relative à un package défectueux :
    Type de blocage : Top level window is idle


     

    --------------

     

     

    Version Adobe Photoshop : 22.0.0 20201006.r.35 2020/10/06: 4587a1caa63 x64
    Nombre de lancements : 1
    Système d'exploitation : Windows 10 64 bits
    Version : 10 ou version supérieure 10.0.19041.546
    Architecture système : UC Intel Famille :6, modèle :5, niveau :2 avec MMX, SSE Entier, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
    Nombre de processeurs physiques : 6
    Nombre de processeurs logiques : 12
    Vitesse du processeur : 2592 MHz
    Mémoire intégrée : 16142 Mo
    Mémoire libre : 11075 Mo
    Mémoire disponible pour Photoshop : 14767 Mo
    Mémoire utilisée par Photoshop : 75 %
    Statut ACP.local :
     - Version du SDK : 1.34.1.4
     - Statut de synchro. des cœurs : accessible et compatible
     - Exécution de la synchro. des cœurs : 4.3.60.8
     - Synchro. min. des cœurs requise : 4.3.28.24
    Configuration du cache ACPL :
     - Durée de vie : 5184000 secondes
     - Taille max. : 20480 Mo
     - Pourcentage de purge : 50 %
     - Pourcentage de seuil : 85 %
     - Intervalle de purge : 60 secondes
    GPU natif : Activé.
    Canevas de raie manta : Activé.
    Calques d'alias : Désactivé.
    Palette de touches de modification : Activé.
    Highbeam: Activé.
    Taille de la mosaïque d'images : 1024K
    Niveaux de mémoire cache de l'image : 4
    Aperçu de la police : Moyenne
    Compositeur de texte : Latin
    Le module GPU Sniffer s'est ^bloqué le 26/10/2020 à 12:37:55
    Affichage : 1
    Limites d'affichage : haut = 0, gauche = 0, bas = 1080, droite = 1920
    Affichage : 2
    Limites d'affichage : haut = 0, gauche = -1920, bas = 1080, droite = 0
    Affichage : 3
    Limites d'affichage : haut = 0, gauche = 1920, bas = 1080, droite = 3840
    Dessin OpenGL : Désactivé.
    Anciens GPU OpenGL autorisés : Non détectés.
    NumGLGPUs=0
    NumCLGPUs=2
    NumNativeGPUs=3
    clgpu[0].CLPlatformVersion="OpenCL 1.2 CUDA"
    clgpu[0].CLDeviceVersion="1.2"
    clgpu[0].IsIntegratedCLGPU=0
    clgpu[0].CLMemoryMB=4294
    clgpu[0].CLName="GeForce GTX 1650 Ti"
    clgpu[0].CLVendor="NVIDIA"
    clgpu[0].CLBandwidth=1.680000e+11
    clgpu[0].CLCompute=1265.220604
    nativegpu[0].NativeName="8085:NVIDIA GeForce GTX 1650 Ti"
    clgpu[1].CLPlatformVersion="OpenCL 2.1 "
    clgpu[1].CLDeviceVersion="2.1"
    clgpu[1].IsIntegratedCLGPU=1
    clgpu[1].CLMemoryMB=6770
    clgpu[1].CLName="Intel(R) UHD Graphics"
    clgpu[1].CLVendor="INTEL"
    clgpu[1].CLBandwidth=1.600000e+10
    clgpu[1].CLCompute=188.308402
    nativegpu[1].NativeName="39876:Intel(R) UHD Graphics"
    nativegpu[2].NativeName="39876:Intel(R) UHD Graphics"
    Type de licence : Abonnement
    Numéro de série : 90970092394625164880
    GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
    Dossier de l'application : C:\Program Files\Adobe\Adobe Photoshop 2021\
    Chemin des fichiers temporaires : C:\Users\eric-\AppData\Local\Temp\
    Le disque de travail de Photoshop comporte l'E/S asynchrone activé.
    Volume(s) de travail :
     Démarrage, 933,3 Go, 635,0 Go libres
    Dossier des modules externes requis : C:\Program Files\Adobe\Adobe Photoshop 2021\Required\Plug-ins\
    Dossier des modules externes principaux : C:\Program Files\Adobe\Adobe Photoshop 2021\Plug-ins\

    Composants installés :
       A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  
       ACE.dll   ACE 2020/09/05-01:11:23   79.623884   79.623884
       AdbePM.dll   PatchMatch 2020/09/29:17:00:06   1.624362   1.624362
       AdobeLinguistic.dll   Adobe Linguisitc Library   developer.633ca06620e3b28a3ccee5d61e3e97bd84fe66b3  
       AdobeOwl.dll   Adobe Owl   5.5.0  
       AdobePDFL.dll   PDFL 2020/08/08-01:12:48   79.395135   79.395135
       AdobePDFSettings.dll   Adobe PDFSettings   1.07  
       AdobePIP.dll   Adobe Product Improvement Program   8.1.0.68.49183  
       AdobeSVGAGM.dll   AdobeSVGAGM   79.623146   79.623146
       AdobeXMP.dll   Adobe XMP Core 2020/07/10-22:06:53   79.164488   79.164488
       AdobeXMPFiles.dll   Adobe XMP Files 2020/07/10-22:06:53   79.164488   79.164488
       AdobeXMPScript.dll   Adobe XMP Script 2020/07/10-22:06:53   79.164488   79.164488
       adobe_caps.dll   Adobe CAPS   10,0,0,6  
       AGM.dll   AGM 2020/09/05-01:11:23   79.623884   79.623884
       AID.dll   AID DLL   1.0.0.12  
       AIDE.dll   AIDE 2020/08/10-16:30:32   79.623154   79.623154
       ARE.dll   ARE 2020/09/05-01:11:23   79.623884   79.623884
       AXE8SharedExpat.dll   AXE8SharedExpat 2020/08/01-01:08:32   79.622927   79.622927
       AXEDOMCore.dll   AXEDOMCore 2020/08/01-01:08:32   79.622927   79.622927
       Bib.dll   BIB 2020/09/05-01:11:23   79.623884   79.623884
       BIBUtils.dll   BIBUtils 2020/09/05-01:11:23   79.623884   79.623884
       boost_date_time.dll   photoshopdva   12.1.0  
       boost_filesystem.dll   photoshopdva   12.1.0  
       boost_system.dll   photoshopdva   12.1.0  
       boost_threads.dll   photoshopdva   12.1.0  
       CoolType.dll   CoolType 2020/09/05-01:11:23   79.623884   79.623884
       CRClient.dll   Adobe Crash Reporter Client DLL   3.0.2.0  
       DirectML.dll   DirectML Redistributable Library   1.0.200514-0504.1.redist-dml-2.1.0.dcd3712  
       dnssd.dll   Bonjour   3,0,0,2  
       dvaaccelerate.dll   photoshopdva   12.1.0  
       dvaappsupport.dll   photoshopdva   12.1.0  
       dvaaudiodevice.dll   photoshopdva   12.1.0  
       dvacore.dll   photoshopdva   12.1.0  
       dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0  
       dvamarshal.dll   photoshopdva   12.1.0  
       dvamediatypes.dll   photoshopdva   12.1.0  
       dvametadata.dll   photoshopdva   12.1.0  
       dvametadataapi.dll   photoshopdva   12.1.0  
       dvametadataui.dll   photoshopdva   12.1.0  
       dvaplayer.dll   photoshopdva   12.1.0  
       dvascripting.dll   photoshopdva   12.1.0  
       dvatransport.dll   photoshopdva   12.1.0  
       dvaui.dll   photoshopdva   12.1.0  
       dvaunittesting.dll   photoshopdva   12.1.0  
       dynamic-torqnative.dll   Unified Extensibility Platform   uxp-4.1.2.214  
       dynamiclink.dll   photoshopdva   12.1.0  
       ExtendScript.dll   ExtendScript 2019/07/29-10:07:31   82.2   82.2
       icucnv66.dll   International Components for Unicode    Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe  
       icudt66.dll   International Components for Unicode    Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe  
       icuuc66.dll   International Components for Unicode    Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe  
       igestep30.dll   IGES Reader   9.3.0.113  
       ippcc.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2020.0.1 (r0x35c5ec66)  
       ippcck0.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2020.0.1 (r0x35c5ec66)  
       ippccl9.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2020.0.1 (r0x35c5ec66)  
       ippccy8.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2020.0.1 (r0x35c5ec66)  
       ippcore.dll   core. Intel(R) Integrated Performance Primitives. Core Library.   2020.0.1 (r0x35c5ec66)  
       ippcv.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2020.0.1 (r0x35c5ec66)  
       ippcvk0.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2020.0.1 (r0x35c5ec66)  
       ippcvl9.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2020.0.1 (r0x35c5ec66)  
       ippcvy8.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2020.0.1 (r0x35c5ec66)  
       ippi.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2020.0.1 (r0x35c5ec66)  
       ippik0.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2020.0.1 (r0x35c5ec66)  
       ippil9.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2020.0.1 (r0x35c5ec66)  
       ippiy8.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2020.0.1 (r0x35c5ec66)  
       ipps.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2020.0.1 (r0x35c5ec66)  
       ippsk0.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2020.0.1 (r0x35c5ec66)  
       ippsl9.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2020.0.1 (r0x35c5ec66)  
       ippsy8.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2020.0.1 (r0x35c5ec66)  
       ippvm.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2020.0.1 (r0x35c5ec66)  
       ippvmk0.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2020.0.1 (r0x35c5ec66)  
       ippvml9.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2020.0.1 (r0x35c5ec66)  
       ippvmy8.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2020.0.1 (r0x35c5ec66)  
       JP2KLib.dll   JP2KLib 2020/06/29-16:59:49   79.275695   79.275695
       libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  
       libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  
       libmmd.dll   Intel(R) C/C++/Fortran Compiler   Mainline  
       LogSession.dll   LogSession   8.1.0.68.49183  
       mediacoreif.dll   photoshopdva   12.1.0  
       Microsoft.AI.MachineLearning.dll   Microsoft® Windows® Operating System   1.3.20200515.1.eb5da13  
       MPS.dll   MPS 2020/08/10-16:30:32   79.623129   79.623129
       onnxruntime.dll   Microsoft® Windows® Operating System   1.3.20200515.1.eb5da13  
       opencv_world440.dll   OpenCV library   4.4.0  
       Photoshop.dll   Adobe Photoshop 2021   22.0  
       Plugin.dll   Adobe Photoshop 2021   22.0  
       PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   10.0.0  
       PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   10.0.0.80  
       PSCloud.dll                                                   1.0.0.1  
       PSViews.dll   Adobe Photoshop 2021   22.0  
       ScCore.dll   ScCore 2019/07/29-10:07:31   82.2   82.2
       SVGRE.dll   SVGRE   79.623146   79.623146
       svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   Mainline  
       tbb.dll   Intel(R) Threading Building Blocks for Windows   2020, 2, 2020, 0311  
       tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   2020, 2, 2020, 0311  
       TfFontMgr.dll   FontMgr   9.3.0.113  
       TfKernel.dll   Kernel   9.3.0.113  
       TFKGEOM.dll   Kernel Geom   9.3.0.113  
       TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  
       VulcanControl.dll   Vulcan Application Control Library   6.5.0.000  
       VulcanMessage5.dll   Vulcan Message Library   6.5.0.000  
       WinRTSupport.dll   Adobe Photoshop Windows RT Support   21.0.0.0  
       WRServices.dll   WRServices    Build 16.0.0.4539038   16.0.0.4539038
       wu3d.dll   U3D Writer   9.3.0.113  
       Plate-forme d'extensibilité unifiée uxp-4.1.2.214


    Modules externes requis :

       Aérographe 22.0 - du fichier “Filter Gallery.8bf”
       Aplatissement 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - du fichier “statistics.8ba”
       Aquarelle 22.0 - du fichier “Filter Gallery.8bf”
       Asymétrie 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - du fichier “statistics.8ba”
       Barbouillage 22.0 - du fichier “Filter Gallery.8bf”
       Bas-relief 22.0 - du fichier “Filter Gallery.8bf”
       BMP 22.0 - du fichier “Standard MultiPlugin.8bf”
       Camera Raw 13.0 - du fichier “Camera Raw.8bi”
       Carrelage 22.0 - du fichier “Standard MultiPlugin.8bf”
       Chrome 22.0 - du fichier “Filter Gallery.8bf”
       Cineon 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - du fichier “Cineon.8bi”
       Cisaillement 22.0 - du fichier “Standard MultiPlugin.8bf”
       Contour accentué 22.0 - du fichier “Filter Gallery.8bf”
       Contour déchiré 22.0 - du fichier “Filter Gallery.8bf”
       Contour encré 22.0 - du fichier “Filter Gallery.8bf”
       Contour lumineux 22.0 - du fichier “Filter Gallery.8bf”
       Contour postérisé 22.0 - du fichier “Filter Gallery.8bf”
       Contraction 22.0 - du fichier “Standard MultiPlugin.8bf”
       Coordonnées polaires 22.0 - du fichier “Standard MultiPlugin.8bf”
       Correction de l'objectif 22.0 - du fichier “Lens Correction.8bf”
       Couleurs NTSC 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - du fichier “NTSC Colors.8bf”
       Couteau à palette 22.0 - du fichier “Filter Gallery.8bf”
       Craie/Fusain 22.0 - du fichier “Filter Gallery.8bf”
       Craquelure 22.0 - du fichier “Filter Gallery.8bf”
       Crayon Conté 22.0 - du fichier “Filter Gallery.8bf”
       Crayon de couleur 22.0 - du fichier “Filter Gallery.8bf”
       Cristallisation 22.0 - du fichier “Standard MultiPlugin.8bf”
       Croisillons 22.0 - du fichier “Filter Gallery.8bf”
       Découpage 22.0 - du fichier “Filter Gallery.8bf”
       Demi-teintes couleur 22.0 - du fichier “Standard MultiPlugin.8bf”
       Désentrelacement 22.0 - du fichier “Standard MultiPlugin.8bf”
       Diagonales 22.0 - du fichier “Filter Gallery.8bf”
       Dicom 22.0 - du fichier “Dicom.8bi”
       Dispersion 22.0 - du fichier “Standard MultiPlugin.8bf”
       Eazel Acquire 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - du fichier “EazelAcquire.8ba”
       Ecart type 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - du fichier “statistics.8ba”
       Effet mosaïque 22.0 - du fichier “Filter Gallery.8bf”
       Effet pointilliste 22.0 - du fichier “Filter Gallery.8bf”
       Emballage plastique 22.0 - du fichier “Filter Gallery.8bf”
       Enregistrer pour le Web 22.0 - du fichier “Save for Web.8be”
       Entropie 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - du fichier “statistics.8ba”
       Eponge 22.0 - du fichier “Filter Gallery.8bf”
       Etalement 22.0 - du fichier “Filter Gallery.8bf”
       Exporter les tables de correspondance de couleur 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - du fichier “Export3DLUT.8be”
       Extension WIA 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - du fichier “WIASupport.8li”
       Extrusion 22.0 - du fichier “Standard MultiPlugin.8bf”
       Fibres 22.0 - du fichier “Standard MultiPlugin.8bf”
       Filtre Camera Raw 13.0 - du fichier “Camera Raw.8bi”
       Filtre Collection d'images 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - du fichier “ChannelPort.8bf”
       Filtre Rogner et désincliner les photos 22.0 - du fichier “Standard MultiPlugin.8bf”
       Flou de l'objectif 22.0 - du fichier “Lens Blur.8bf”
       Flou optimisé 22.0 - du fichier “Standard MultiPlugin.8bf”
       Flou radial 22.0 - du fichier “Standard MultiPlugin.8bf”
       Fluidité 22.0 - du fichier “Liquify.8bf”
       Format IFF 22.0 - du fichier “Standard MultiPlugin.8bf”
       Fresque 22.0 - du fichier “Filter Gallery.8bf”
       Fusain 22.0 - du fichier “Filter Gallery.8bf”
       Galerie de filtres 22.0 - du fichier “Filter Gallery.8bf”
       Grain 22.0 - du fichier “Filter Gallery.8bf”
       Grain photo 22.0 - du fichier “Filter Gallery.8bf”
       Grand-angle adaptatif 22.0 - du fichier “Adaptive Wide Angle.8bf”
       Halide Bottlenecks 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - du fichier “HalideBottlenecks.8bx”
       Halo 22.0 - du fichier “Standard MultiPlugin.8bf”
       HDRMergeUI 22.0 - du fichier “HDRMergeUI.8bf”
       IGES 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - du fichier “U3D.8bi”
       JPEG 2000 22.0 - du fichier “JPEG2000.8bi”
       Lueur diffuse 22.0 - du fichier “Filter Gallery.8bf”
       Matlab Operation 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - du fichier “ChannelPort.8bf”
       Maximum 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - du fichier “statistics.8ba”
       Médiane 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - du fichier “statistics.8ba”
       Mezzo-tinto 22.0 - du fichier “Standard MultiPlugin.8bf”
       Minimum 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - du fichier “statistics.8ba”
       Motif de demi-teintes 22.0 - du fichier “Filter Gallery.8bf”
       Moyenne 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - du fichier “Average.8bf”
       Moyenne arithmétique 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - du fichier “statistics.8ba”
       Multiprocesseur 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - du fichier “MultiProcessor Support.8bx”
       Néon 22.0 - du fichier “Filter Gallery.8bf”
       Noir/Blanc 22.0 - du fichier “Filter Gallery.8bf”
       Noyau de mesures 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - du fichier “MeasurementCore.8me”
       Nuages 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - du fichier “Clouds.8bf”
       Nuages par différence 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - du fichier “Clouds.8bf”
       Océan 22.0 - du fichier “Filter Gallery.8bf”
       Onde 22.0 - du fichier “Standard MultiPlugin.8bf”
       Ondulation 22.0 - du fichier “Standard MultiPlugin.8bf”
       OpenEXR 22.0 - du fichier “Standard MultiPlugin.8bf”
       Papier gaufré 22.0 - du fichier “Filter Gallery.8bf”
       Papier humide 22.0 - du fichier “Filter Gallery.8bf”
       Pastels 22.0 - du fichier “Filter Gallery.8bf”
       Patchwork 22.0 - du fichier “Filter Gallery.8bf”
       PCX 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - du fichier “PCX.8bi”
       Photocopie 22.0 - du fichier “Filter Gallery.8bf”
       Pinceau à sec 22.0 - du fichier “Filter Gallery.8bf”
       Pixar 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - du fichier “Pixar.8bi”
       Placage de texture 22.0 - du fichier “Filter Gallery.8bf”
       Plâtre 22.0 - du fichier “Filter Gallery.8bf”
       Plume calligraphique 22.0 - du fichier “Filter Gallery.8bf”
       Point de fuite 22.0 - du fichier “VanishingPoint.8bf”
       Pointillisme 22.0 - du fichier “Standard MultiPlugin.8bf”
       Portable Bit Map 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - du fichier “PBM.8bi”
       Portée 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - du fichier “statistics.8ba”
       PRC 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - du fichier “U3D.8bi”
       Radiance 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - du fichier “Radiance.8bi”
       Réduire tremblement 22.0 - du fichier “Shake Reduction.8bf”
       Rendu de la grille de correspondance de couleur 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - du fichier “Export3DLUT.8be”
       Réticulation 22.0 - du fichier “Filter Gallery.8bf”
       Rogner et désincliner les photos 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - du fichier “CropPhotosAuto.8li”
       Routines FastCore 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - du fichier “FastCore.8bx”
       Routines MMXCore 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - du fichier “MMXCore.8bx”
       Solarisation 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - du fichier “Solarize.8bf”
       Sommation 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - du fichier “statistics.8ba”
       Soufflerie 22.0 - du fichier “Standard MultiPlugin.8bf”
       Sous-couche 22.0 - du fichier “Filter Gallery.8bf”
       Spaces 22.0 - du fichier “Spaces.8li”
       Sphérisation 22.0 - du fichier “Standard MultiPlugin.8bf”
       Sumi-e 22.0 - du fichier “Filter Gallery.8bf”
       Support de script 22.0 - du fichier “ScriptingSupport.8li”
       Tampon 22.0 - du fichier “Filter Gallery.8bf”
       Targa 22.0 - du fichier “Standard MultiPlugin.8bf”
       Tourbillon 22.0 - du fichier “Standard MultiPlugin.8bf”
       Tracés vers Illustrator 22.0 - du fichier “Standard MultiPlugin.8bf”
       TSL/TSI 22.0 - du fichier “Standard MultiPlugin.8bf”
       U3D 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - du fichier “U3D.8bi”
       Variance 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - du fichier “statistics.8ba”
       Verre 22.0 - du fichier “Filter Gallery.8bf”
       Vitrail 22.0 - du fichier “Filter Gallery.8bf”
       Wireless Bitmap 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - du fichier “WBMP.8bi”
       Zigzag 22.0 - du fichier “Standard MultiPlugin.8bf”

    Modules externes tiers et facultatifs : AUCUN


    Modules externes dupliqués et désactivés : AUCUN


    Modules externes dont le chargement a échoué : AUCUN

    Plate-forme d'extensibilité unifiée - Extensions :

       com.adobe.ccx.start (L) 3.7.0.128 - à partir du fichier "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-3.7.0\"
    CDO: 1.76.9
            CmdN: 1.5.14
            CDP: 1.100.15
       com.adobe.unifiedpanel (L) 1.0.5.4 - à partir du fichier "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.unifiedpanel\"

       com.adobe.ccx.timeline (P) 2.6.27.0 - à partir du fichier "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.ccx.timeline\"

       com.adobe.nfp.gallery (P) 1.2.99.0 - à partir du fichier "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.nfp.gallery\"

       com.adobe.photoshop.exportAs (P) 5.1.2.0 - à partir du fichier "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.exportAs\"

       com.adobe.photoshop.personalization (L) 1.0.0.0 - à partir du fichier "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.personalization\"

       com.adobe.pluginspanel (P) 1.0.50.0 - à partir du fichier "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.pluginspanel\"


    Extensions :

       Bibliothèques  1.0.0 - A partir du fichier “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html”
       Nouveau document  3.4.0 - A partir du fichier “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-3.4.0\fnft.html?v=3.4.0.16”
       com.adobe.inapp.typekit.purchase  1.0.0 - A partir du fichier “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\purchaseTypekit.html”
       Accueil  2.14.0 - A partir du fichier “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.14.0\index.html?v=2.14.0.22”
       com.adobe.capture.extension  1.0.0 - A partir du fichier “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\extensions\capture\capture.html”
       com.adobe.stock.panel.licensing-embedded  1.0.0 - A partir du fichier “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\extensions\stock-panel-licensing\index.html”
       Thèmes Adobe Color  6.1.0 - A partir du fichier “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”
       Exporter sous  4.8.13 - A partir du fichier “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
       Exporter sous  4.8.13 - A partir du fichier “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”

    Modules TWAIN installés : AUCUN

     



    H
    HeyBobart
    Participant
    October 25, 2020

    I have the same issue. I am literally having my 8 year old draw a line and she gets the spinning wheel. She can't draw a single line without it crashing and we're running photoshop 2021 on a brand new macbookpro. Crash reports do not pop up. I can only report problem to Apple because I have to force quit the application. I reinstalled Photoshop 2020 thinking it would help, but I am getting a spinning wheel as well. 

    thomass45764434
    thomass45764434
    Participant
    October 23, 2020

    Photoshop 2021 too slow and cannot install any plugins, new feature are loaded to the cloud for precessing which is takin too long and I abandoned after 10 minutes. Seems like Adobe wants to move everything to the cloud. A good software well designed and still doing the best job for professionals but now more hndering than creating and actully do useful work. Very unhappy!

      T
      TheCraigist81
      Known Participant
      October 22, 2020

      Not every 5 minutes but I've had a few crashes in the past day. No discernible pattern and the crash log is empty. Couldn't find a report in windows event viewer.

      JJMack
      Community Expert
      JJMackCommunity Expert
      Community Expert
      October 22, 2020

      Try the Windows Reliability History viewer.

      JJMack
      T
      TheCraigist81
      Known Participant
      October 22, 2020

      Found it - didn't realize you have to click the blue link. This crash has happened to me a couple times now - I just created a curve layer, blend mode color, and tried to use the point picker to move a point in the red channel. There's a brief program lock up and a crash.

       

      <?xml version="1.0"?>
      <!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
      <crashreport serviceVersion="3.0.2" clientVersion="3.0.2" applicationName="Adobe Photoshop" applicationVersion="22.0.0" build="20201006.r.35" source="Windows-Client" crashType="n/a">
      <time year="2020" month="10" day="22" hour="16" minute="43" second="48" timeoffset="-360" timezone="Central Daylight Time"/>
      <user guid="954ce104-fdf6-40b9-abc0-2dd55293fa66"/>
      <system platform="Windows 10 Pro" osversion="10.0" osbuild="18362" applicationlanguage="en-us" userlanguage="en-US" oslanguage="en-US" ram="16235" machine="Intel(R) Core(TM) i7-7820HQ CPU @ 2.90GHz" model="Intel64 Family 6 Model 158 Stepping 9" cpuCount="8" cpuType="8664" cpuFreq="2904 MHz"/>
      <gpu>
      <gpuinfo availability="Running/Full Power" adapterCompatibility="Intel Corporation" adapterRAM="1024 MB" caption="Intel(R) HD Graphics 630" description="Intel(R) HD Graphics 630" driverDate="20200411000000.000000-000" driverVersion="26.20.100.8142" videoModeDescription="3840 x 2160 x 4294967296 colors" pnpDeviceID="PCI&#92;VEN_8086&#38;DEV_591B&#38;SUBSYS_07BF1028&#38;REV_04&#92;3&#38;11583659&#38;0&#38;10" installedDisplayDrivers="igd10iumd64.dll,igd12umd64.dll,igdumdim64.dll"/>
      <gpuinfo availability="Off Line" adapterCompatibility="NVIDIA" adapterRAM="4095 MB" caption="NVIDIA Quadro M1200" description="NVIDIA Quadro M1200" driverDate="20200312000000.000000-000" driverVersion="26.21.14.4270" videoModeDescription="" pnpDeviceID="PCI&#92;VEN_10DE&#38;DEV_13B6&#38;SUBSYS_07BF1028&#38;REV_A2&#92;4&#38;75D7284&#38;0&#38;0008" installedDisplayDrivers="nvldumdx.dll"/>
      </gpu>
      <crash exception="EXCEPTION_ACCESS_VIOLATION" exceptionCode="0xc0000005" instruction="0x00007FF6F5736EA0">
      <backtrace crashedThread="0">
      <thread index="0">
      <stackStatement index="0" address="0x00007FF6F5736EA0" symbolname="act_tracing_toggle_category_with_name"/>
      <stackStatement index="1" address="0x00007FF6F5747506" symbolname="act_tracing_toggle_category_with_name"/>
      <stackStatement index="2" address="0x00007FF6F57451B3" symbolname="act_tracing_toggle_category_with_name"/>
      <stackStatement index="3" address="0x00007FF6F57472BB" symbolname="act_tracing_toggle_category_with_name"/>
      <stackStatement index="4" address="0x00007FF6F5746CA2" symbolname="act_tracing_toggle_category_with_name"/>
      <stackStatement index="5" address="0x00007FF6F420CF1B" symbolname="acp::local::net::IACPLHttpTransferRetryPolicy::~IACPLHttpTransferRetryPolicy"/>
      <stackStatement index="6" address="0x00007FF6F2004C81" symbolname="xmlGetGlobalState"/>
      <stackStatement index="7" address="0x00007FF6F200E847" symbolname="xmlGetGlobalState"/>
      <stackStatement index="8" address="0x00007FF6F208308B" symbolname="xmlGetGlobalState"/>
      <stackStatement index="9" address="0x00007FF6F208314F" symbolname="xmlGetGlobalState"/>
      <stackStatement index="10" address="0x00007FF6F213FEB7" symbolname="xmlGetGlobalState"/>
      <stackStatement index="11" address="0x00007FF6F2140C7D" symbolname="xmlGetGlobalState"/>
      <stackStatement index="12" address="0x00007FF6F1FE0C38" symbolname="xmlGetGlobalState"/>
      <stackStatement index="13" address="0x00007FF6F2887E81" symbolname="xmlFreeRMutex"/>
      <stackStatement index="14" address="0x00007FF6F1F7968F" symbolname="xmlGetGlobalState"/>
      <stackStatement index="15" address="0x00007FF6F1CFCE3D" symbolname="xmlGetGlobalState"/>
      <stackStatement index="16" address="0x00007FF6F1D324D4" symbolname="xmlGetGlobalState"/>
      <stackStatement index="17" address="0x00007FF6F1D3090D" symbolname="xmlGetGlobalState"/>
      <stackStatement index="18" address="0x00007FF8A2405C1D" symbolname="CallWindowProcW"/>
      <stackStatement index="19" address="0x00007FF8A24058EE" symbolname="CallWindowProcW"/>
      <stackStatement index="20" address="0x00007FF6F1D0B4A2" symbolname="xmlGetGlobalState"/>
      <stackStatement index="21" address="0x00007FF8A2405C1D" symbolname="CallWindowProcW"/>
      <stackStatement index="22" address="0x00007FF8A2405612" symbolname="DispatchMessageW"/>
      <stackStatement index="23" address="0x00007FF6F1CF8AF3" symbolname="xmlGetGlobalState"/>
      <stackStatement index="24" address="0x00007FF6F1D0CCEC" symbolname="xmlGetGlobalState"/>
      <stackStatement index="25" address="0x00007FF6F1F930AF" symbolname="xmlGetGlobalState"/>
      <stackStatement index="26" address="0x00007FF6F1CFA88B" symbolname="xmlGetGlobalState"/>
      <stackStatement index="27" address="0x00007FF6F1F57352" symbolname="xmlGetGlobalState"/>
      <stackStatement index="28" address="0x00007FF8A20A7C24" symbolname="BaseThreadInitThunk"/>
      <stackStatement index="29" address="0x00007FF8A3E6CEA1" symbolname="RtlUserThreadStart"/>
      </thread>
      </backtrace>
      <registerSet>
      <register name="RAX" value="0x0000000139CEDD78"/>
      <register name="RBX" value="0x000001CDD2ABE520"/>
      <register name="RCX" value="0x0000008F73F426C8"/>
      <register name="RDX" value="0x0000017EBB49A1D8"/>
      <register name="RSI" value="0x0000000000000000"/>
      <register name="RDI" value="0x000000003EC2F917"/>
      <register name="RSP" value="0x0000008D7DDC3030"/>
      <register name="RBP" value="0x0000008D7DDC3170"/>
      <register name="RIP" value="0x00007FF6F5736EA0"/>
      <register name="EFL" value="0x0000000000010216"/>
      <register name="LastExceptionToRip" value="0x0000000000000000"/>
      <register name="LastExceptionFromRip" value="0x0000000000000000"/>
      </registerSet>

      <binaryImageSet>
      <binaryImage start="0x00007FF6EB170000" end="0x00007FF6F90F4000" path="adobe\Photoshop.exe"/>
      <binaryImage start="0x00007FF8A3E00000" end="0x00007FF8A3FF0000" path="ntdll.dll"/>
      <binaryImage start="0x00007FF8A2090000" end="0x00007FF8A2142000" path="kernel32.dll"/>
      <binaryImage start="0x00007FF8A0FE0000" end="0x00007FF8A1285000" path="KERNELBASE.dll"/>
      <binaryImage start="0x00007FF89B6E0000" end="0x00007FF89B76F000" path="apphelp.dll"/>
      <binaryImage start="0x00007FF889100000" end="0x00007FF88915D000" path="AcGenral.dll"/>
      <binaryImage start="0x00007FF8A21E0000" end="0x00007FF8A227E000" path="msvcrt.dll"/>
      <binaryImage start="0x00007FF8A3CC0000" end="0x00007FF8A3D57000" path="sechost.dll"/>
      <binaryImage start="0x00007FF8A3700000" end="0x00007FF8A3820000" path="rpcrt4.dll"/>
      <binaryImage start="0x00007FF8A3190000" end="0x00007FF8A31E2000" path="shlwapi.dll"/>
      <binaryImage start="0x00007FF8A2590000" end="0x00007FF8A28C5000" path="combase.dll"/>
      <binaryImage start="0x00007FF8A13F0000" end="0x00007FF8A14EA000" path="ucrtbase.dll"/>
      <binaryImage start="0x00007FF8A1350000" end="0x00007FF8A13D0000" path="bcryptPrimitives.dll"/>
      <binaryImage start="0x00007FF8A3260000" end="0x00007FF8A3286000" path="gdi32.dll"/>
      <binaryImage start="0x00007FF8A1290000" end="0x00007FF8A12B1000" path="win32u.dll"/>
      <binaryImage start="0x00007FF8A1D10000" end="0x00007FF8A1EA6000" path="gdi32full.dll"/>
      <binaryImage start="0x00007FF8A14F0000" end="0x00007FF8A158E000" path="msvcp_win.dll"/>
      <binaryImage start="0x00007FF8A23F0000" end="0x00007FF8A2584000" path="user32.dll"/>
      <binaryImage start="0x00007FF8A3830000" end="0x00007FF8A3987000" path="ole32.dll"/>
      <binaryImage start="0x00007FF8A29F0000" end="0x00007FF8A2A93000" path="advapi32.dll"/>
      <binaryImage start="0x00007FF8A2AA0000" end="0x00007FF8A3187000" path="shell32.dll"/>
      <binaryImage start="0x00007FF8A0D90000" end="0x00007FF8A0DDA000" path="cfgmgr32.dll"/>
      <binaryImage start="0x00007FF8A2940000" end="0x00007FF8A29E9000" path="SHCore.dll"/>
      <binaryImage start="0x00007FF8A1590000" end="0x00007FF8A1D10000" path="windows.storage.dll"/>
      <binaryImage start="0x00007FF8A0D10000" end="0x00007FF8A0D33000" path="profapi.dll"/>
      <binaryImage start="0x00007FF8A0D40000" end="0x00007FF8A0D8A000" path="powrprof.dll"/>
      <binaryImage start="0x00007FF8A0CC0000" end="0x00007FF8A0CD0000" path="umpdc.dll"/>
      <binaryImage start="0x00007FF8A0CD0000" end="0x00007FF8A0CE1000" path="kernel.appcore.dll"/>
      <binaryImage start="0x00007FF8A13D0000" end="0x00007FF8A13E7000" path="cryptsp.dll"/>
      <binaryImage start="0x00007FF8A0BE0000" end="0x00007FF8A0C05000" path="userenv.dll"/>
      <binaryImage start="0x00007FF88E490000" end="0x00007FF88E4AB000" path="mpr.dll"/>
      <binaryImage start="0x00007FF8A0BA0000" end="0x00007FF8A0BD7000" path="sspicli.dll"/>
      <binaryImage start="0x00007FF8A3990000" end="0x00007FF8A39BE000" path="imm32.dll"/>
      <binaryImage start="0x00007FF8A12C0000" end="0x00007FF8A12E6000" path="bcrypt.dll"/>
      <binaryImage start="0x00007FF8A0E90000" end="0x00007FF8A0FD9000" path="crypt32.dll"/>
      <binaryImage start="0x00007FF8A0CF0000" end="0x00007FF8A0D02000" path="msasn1.dll"/>
      <binaryImage start="0x00007FF8A12F0000" end="0x00007FF8A134C000" path="wintrust.dll"/>
      <binaryImage start="0x00007FF8A28D0000" end="0x00007FF8A293F000" path="ws2_32.dll"/>
      <binaryImage start="0x00007FF89B360000" end="0x00007FF89B3F9000" path="msvcp140.dll"/>
      <binaryImage start="0x00007FF89B400000" end="0x00007FF89B417000" path="VCRUNTIME140.dll"/>
      <binaryImage start="0x00007FF873570000" end="0x00007FF87357C000" path="VCRUNTIME140_1.dll"/>
      <binaryImage start="0x00007FF8304D0000" end="0x00007FF8305F9000" path="adobe\icucnv66.dll"/>
      <binaryImage start="0x00007FF830320000" end="0x00007FF8304CA000" path="adobe\icuuc66.dll"/>
      <binaryImage start="0x00007FF85F230000" end="0x00007FF85F2C1000" path="adobe\AdobeLinguistic.dll"/>
      <binaryImage start="0x00007FF8A3A40000" end="0x00007FF8A3B05000" path="oleaut32.dll"/>
      <binaryImage start="0x00007FF8879E0000" end="0x00007FF887A48000" path="adobe\CRClient.dll"/>
      <binaryImage start="0x00007FF82FD40000" end="0x00007FF83002C000" path="adobe\wrservices.dll"/>
      <binaryImage start="0x00007FF89F9A0000" end="0x00007FF89FA8B000" path="dxgi.dll"/>
      <binaryImage start="0x00007FF894340000" end="0x00007FF8944E3000" path="GdiPlus.dll"/>
      <binaryImage start="0x00007FF899BD0000" end="0x00007FF899C7E000" path="mscms.dll"/>
      <binaryImage start="0x00007FF8948C0000" end="0x00007FF8948C7000" path="msimg32.dll"/>
      <binaryImage start="0x00007FF88DD40000" end="0x00007FF88DE96000" path="opengl32.dll"/>
      <binaryImage start="0x00007FF894830000" end="0x00007FF8948B9000" path="winspool.drv"/>
      <binaryImage start="0x00007FF82E3D0000" end="0x00007FF82E787000" path="adobe\AdobeOwl.dll"/>
      <binaryImage start="0x00007FF830240000" end="0x00007FF83031A000" path="adobe\ScCore.dll"/>
      <binaryImage start="0x00007FF8A1FC0000" end="0x00007FF8A2090000" path="comdlg32.dll"/>
      <binaryImage start="0x00007FF8966D0000" end="0x00007FF8966DA000" path="SensApi.dll"/>
      <binaryImage start="0x00007FF892B40000" end="0x00007FF892B4C000" path="secur32.dll"/>
      <binaryImage start="0x00007FF82CC70000" end="0x00007FF82CECA000" path="adobe\inference_engine.dll"/>
      <binaryImage start="0x00007FF85F1C0000" end="0x00007FF85F229000" path="adobe\tbb.dll"/>
      <binaryImage start="0x00007FF84F570000" end="0x00007FF84F5D2000" path="adobe\tbbmalloc.dll"/>
      <binaryImage start="0x00007FF801360000" end="0x00007FF8021D0000" path="adobe\opencv_world440.dll"/>
      <binaryImage start="0x0000000050EC0000" end="0x0000000050F70000" path="adobe\AXEDOMCore.dll"/>
      <binaryImage start="0x00007FF82C920000" end="0x00007FF82CC69000" path="adobe\AdbePM.dll"/>
      <binaryImage start="0x00007FF8872F0000" end="0x00007FF88734F000" path="adobe\AdobeSVGAGM.dll"/>
      <binaryImage start="0x00007FF82B7B0000" end="0x00007FF82B928000" path="adobe\AdobeXMPFiles.dll"/>
      <binaryImage start="0x00007FF8A0220000" end="0x00007FF8A025A000" path="IPHLPAPI.DLL"/>
      <binaryImage start="0x00007FF830190000" end="0x00007FF830231000" path="adobe\JP2KLib.dll"/>
      <binaryImage start="0x00007FF82B610000" end="0x00007FF82B7AB000" path="adobe\LogSession.dll"/>
      <binaryImage start="0x00007FF800EA0000" end="0x00007FF801351000" path="adobe\MPS.dll"/>
      <binaryImage start="0x00007FF800950000" end="0x00007FF800E9E000" path="adobe\PlugPlugOwl.dll"/>
      <binaryImage start="0x00007FF89A670000" end="0x00007FF89A8CB000" path="d3d11.dll"/>
      <binaryImage start="0x00007FF821EB0000" end="0x00007FF822082000" path="D3D12.dll"/>
      <binaryImage start="0x00007FF89A8D0000" end="0x00007FF89AD22000" path="D3DCOMPILER_47.dll"/>
      <binaryImage start="0x00007FFFFD460000" end="0x00007FFFFFFE7000" path="adobe\dynamic-torqnative.dll"/>
      <binaryImage start="0x00007FF8940B0000" end="0x00007FF8941A0000" path="winhttp.dll"/>
      <binaryImage start="0x00007FF8A3820000" end="0x00007FF8A3828000" path="psapi.dll"/>
      <binaryImage start="0x00007FF88EEC0000" end="0x00007FF88F395000" path="wininet.dll"/>
      <binaryImage start="0x00007FF899AB0000" end="0x00007FF899ABE000" path="adobe\dnssd.dll"/>
      <binaryImage start="0x00007FF887260000" end="0x00007FF887286000" path="adobe\CITThreading.dll"/>
      <binaryImage start="0x00007FF82FC50000" end="0x00007FF82FD3B000" path="adobe\ExtendScript.dll"/>
      <binaryImage start="0x00007FF869850000" end="0x00007FF869884000" path="adobe\AdobePDFSettings.dll"/>
      <binaryImage start="0x00007FF800720000" end="0x00007FF80094B000" path="adobe\VulcanMessage5.dll"/>
      <binaryImage start="0x00007FF800570000" end="0x00007FF80071B000" path="adobe\VulcanControl.dll"/>
      <binaryImage start="0x00007FF800260000" end="0x00007FF800569000" path="adobe\ZXPSignLib-Minimal.dll"/>
      <binaryImage start="0x00007FFFFC2C0000" end="0x00007FFFFD45A000" path="adobe\usd_win.dll"/>
      <binaryImage start="0x00007FF89F5B0000" end="0x00007FF89F7A4000" path="dbghelp.dll"/>
      <binaryImage start="0x00007FF899DF0000" end="0x00007FF899E07000" path="ColorAdapterClient.dll"/>
      <binaryImage start="0x00007FF88DBB0000" end="0x00007FF88DBDC000" path="glu32.dll"/>
      <binaryImage start="0x00007FF89B840000" end="0x00007FF89B930000" path="propsys.dll"/>
      <binaryImage start="0x00007FF89F090000" end="0x00007FF89F0BD000" path="dwmapi.dll"/>
      <binaryImage start="0x00007FF8944F0000" end="0x00007FF894555000" path="oleacc.dll"/>
      <binaryImage start="0x00007FF8945A0000" end="0x00007FF894824000" path="comctl32.dll"/>
      <binaryImage start="0x00007FF89F7C0000" end="0x00007FF89F7D3000" path="wtsapi32.dll"/>
      <binaryImage start="0x00007FF8655F0000" end="0x00007FF865617000" path="adobe\ippcv.dll"/>
      <binaryImage start="0x00007FF830120000" end="0x00007FF830185000" path="adobe\ippi.dll"/>
      <binaryImage start="0x00007FF899930000" end="0x00007FF899950000" path="adobe\ippcc.dll"/>
      <binaryImage start="0x00007FF864CF0000" end="0x00007FF864D24000" path="adobe\ipps.dll"/>
      <binaryImage start="0x00007FF8996A0000" end="0x00007FF8996BD000" path="adobe\ippvm.dll"/>
      <binaryImage start="0x00007FF898D90000" end="0x00007FF898DAA000" path="adobe\ippcore.dll"/>
      <binaryImage start="0x00007FFFFBE70000" end="0x00007FFFFC2B8000" path="adobe\libmmd.dll"/>
      <binaryImage start="0x00007FFFFAC60000" end="0x00007FFFFBE6E000" path="adobe\svml_dispmd.dll"/>
      <binaryImage start="0x0000000050AF0000" end="0x0000000050EB3000" path="adobe\SVGRE.dll"/>
      <binaryImage start="0x00007FF82C800000" end="0x00007FF82C91A000" path="adobe\AdobeXMP.dll"/>
      <binaryImage start="0x00007FF8992D0000" end="0x00007FF8992DA000" path="version.dll"/>
      <binaryImage start="0x00007FFFFA8B0000" end="0x00007FFFFAC51000" path="adobe\AIDE.dll"/>
      <binaryImage start="0x00007FF865C30000" end="0x00007FF865C41000" path="credui.dll"/>
      <binaryImage start="0x00007FF8779C0000" end="0x00007FF877CBE000" path="DWrite.dll"/>
      <binaryImage start="0x00007FF8A0510000" end="0x00007FF8A0577000" path="mswsock.dll"/>
      <binaryImage start="0x00007FF895160000" end="0x00007FF895184000" path="winmm.dll"/>
      <binaryImage start="0x00007FF898E00000" end="0x00007FF898E07000" path="MSVCP140_CODECVT_IDS.dll"/>
      <binaryImage start="0x00007FF89F910000" end="0x00007FF89F930000" path="DXCore.dll"/>
      <binaryImage start="0x00007FF886080000" end="0x00007FF88622F000" path="WindowsCodecs.dll"/>
      <binaryImage start="0x00007FF894F20000" end="0x00007FF894F4D000" path="WINMMBASE.dll"/>
      <binaryImage start="0x00007FF8A06E0000" end="0x00007FF8A06EC000" path="CRYPTBASE.DLL"/>
      <binaryImage start="0x00007FF8A00C0000" end="0x00007FF8A00CA000" path="dpapi.dll"/>
      <binaryImage start="0x000001CDF6A70000" end="0x000001CDF855D000" path="adobe\icudt66.dll"/>
      <binaryImage start="0x00007FF885AC0000" end="0x00007FF885B25000" path="ninput.dll"/>
      <binaryImage start="0x00007FF89BA50000" end="0x00007FF89BAE9000" path="uxtheme.dll"/>
      <binaryImage start="0x000001CDF8760000" end="0x000001CDF880A000" path="adobe\Photoshop.dll"/>
      <binaryImage start="0x000001CDF9750000" end="0x000001CDF9A35000" path="adobe\PSViews.dll"/>
      <binaryImage start="0x00007FF829D80000" end="0x00007FF829DD4000" path="sti.dll"/>
      <binaryImage start="0x00007FF8A22A0000" end="0x00007FF8A23D5000" path="msctf.dll"/>
      <binaryImage start="0x00007FF8A1F10000" end="0x00007FF8A1FB2000" path="clbcatq.dll"/>
      <binaryImage start="0x00007FF88DB50000" end="0x00007FF88DB5A000" path="wiatrace.dll"/>
      <binaryImage start="0x00007FF888530000" end="0x00007FF88856A000" path="dataexchange.dll"/>
      <binaryImage start="0x00007FF89AD30000" end="0x00007FF89AF0D000" path="dcomp.dll"/>
      <binaryImage start="0x00007FF89ED30000" end="0x00007FF89EF92000" path="twinapi.appcore.dll"/>
      <binaryImage start="0x00007FF89F0C0000" end="0x00007FF89F0E9000" path="rmclient.dll"/>
      <binaryImage start="0x00007FF89A0B0000" end="0x00007FF89A670000" path="d2d1.dll"/>
      <binaryImage start="0x00007FF8649C0000" end="0x00007FF8649FC000" path="C_G18030.DLL"/>
      <binaryImage start="0x00007FF899F80000" end="0x00007FF899FBD000" path="netprofm.dll"/>
      <binaryImage start="0x00007FF896660000" end="0x00007FF896670000" path="npmproxy.dll"/>
      <binaryImage start="0x00007FF8A21D0000" end="0x00007FF8A21D8000" path="nsi.dll"/>
      <binaryImage start="0x00007FF896830000" end="0x00007FF896846000" path="dhcpcsvc6.DLL"/>
      <binaryImage start="0x00007FF897580000" end="0x00007FF89759C000" path="dhcpcsvc.dll"/>
      <binaryImage start="0x00007FF8A0260000" end="0x00007FF8A032B000" path="dnsapi.dll"/>
      <binaryImage start="0x00007FF82D370000" end="0x00007FF82D3EC000" path="adobe\AdobePIP.dll"/>
      <binaryImage start="0x00007FF800150000" end="0x00007FF80025D000" path="adobe\adobe_caps.dll"/>
      <binaryImage start="0x00007FF86A870000" end="0x00007FF86ACDE000" path="msi.dll"/>
      <binaryImage start="0x00007FF800000000" end="0x00007FF800141000" path="adobe\AID.dll"/>
      <binaryImage start="0x00007FF890840000" end="0x00007FF890851000" path="wbemprox.dll"/>
      <binaryImage start="0x00007FF88FB80000" end="0x00007FF88FC04000" path="wbemcomn.dll"/>
      <binaryImage start="0x00007FF88CC00000" end="0x00007FF88CC14000" path="wbemsvc.dll"/>
      <binaryImage start="0x00007FF88C4E0000" end="0x00007FF88C5E1000" path="fastprox.dll"/>
      <binaryImage start="0x00007FF88B370000" end="0x00007FF88B385000" path="amsi.dll"/>
      <binaryImage start="0x00007FF88B2F0000" end="0x00007FF88B369000" path="MpOAV.dll"/>
      <binaryImage start="0x00007FF898C60000" end="0x00007FF898C6B000" path="winnsi.dll"/>
      <binaryImage start="0x00007FF88CAF0000" end="0x00007FF88CB89000" path="webio.dll"/>
      <binaryImage start="0x00007FF8940A0000" end="0x00007FF8940AA000" path="rasadhlp.dll"/>
      <binaryImage start="0x00007FF895B50000" end="0x00007FF895BC7000" path="FWPUCLNT.DLL"/>
      <binaryImage start="0x00007FF89FFB0000" end="0x00007FF8A0038000" path="schannel.dll"/>
      <binaryImage start="0x00007FF899710000" end="0x00007FF8997AE000" path="TextInputFramework.dll"/>
      <binaryImage start="0x00007FF887560000" end="0x00007FF88788A000" path="CoreUIComponents.dll"/>
      <binaryImage start="0x00007FF89AF10000" end="0x00007FF89AFE4000" path="CoreMessaging.dll"/>
      <binaryImage start="0x00007FF89FE10000" end="0x00007FF89FE41000" path="ntmarta.dll"/>
      <binaryImage start="0x00007FF899950000" end="0x00007FF899AA3000" path="WinTypes.dll"/>
      <binaryImage start="0x00007FF891BC0000" end="0x00007FF891E67000" path="iertutil.dll"/>
      <binaryImage start="0x00007FFFF8080000" end="0x00007FFFF81CD000" path="adobe\microsoft.ai.machinelearning.dll"/>
      <binaryImage start="0x00007FFFF7940000" end="0x00007FFFF8076000" path="adobe\onnxruntime.dll"/>
      <binaryImage start="0x00007FF889940000" end="0x00007FF889955000" path="mskeyprotect.dll"/>
      <binaryImage start="0x00007FF8A07E0000" end="0x00007FF8A0806000" path="ncrypt.dll"/>
      <binaryImage start="0x00007FF8A07A0000" end="0x00007FF8A07DB000" path="ntasn1.dll"/>
      <binaryImage start="0x00007FF8899F0000" end="0x00007FF889A15000" path="ncryptsslp.dll"/>
      <binaryImage start="0x00007FF865090000" end="0x00007FF8650B4000" path="adobe\FastCore.8bx"/>
      <binaryImage start="0x00007FFFF5140000" end="0x00007FFFF5256000" path="adobe\MMXCore.8bx"/>
      <binaryImage start="0x00007FF82C300000" end="0x00007FF82C39A000" path="adobe\MultiProcessor Support.8bx"/>
      <binaryImage start="0x00007FF864F60000" end="0x00007FF864F88000" path="adobe\Plugin.dll"/>
      <binaryImage start="0x00007FFFF3B10000" end="0x00007FFFF5134000" path="adobe\HalideBottlenecks.8bx"/>
      <binaryImage start="0x00007FFFF3340000" end="0x00007FFFF39CC000" path="adobe\Dicom.8bi"/>
      <binaryImage start="0x00007FF891490000" end="0x00007FF891499000" path="wsock32.dll"/>
      <binaryImage start="0x00007FF891BA0000" end="0x00007FF891BB7000" path="netapi32.dll"/>
      <binaryImage start="0x0000000000E40000" end="0x000000000852A000" path="adobe\Camera Raw.8bi"/>
      <binaryImage start="0x00007FF865B40000" end="0x00007FF865B91000" path="msIso.dll"/>
      <binaryImage start="0x00007FF879B60000" end="0x00007FF879D5A000" path="mfplat.dll"/>
      <binaryImage start="0x00007FF897EB0000" end="0x00007FF897EDF000" path="RTWorkQ.dll"/>
      <binaryImage start="0x00007FF88B810000" end="0x00007FF88B826000" path="ondemandconnroutehelper.dll"/>
      <binaryImage start="0x00007FF8A0080000" end="0x00007FF8A00B3000" path="rsaenh.dll"/>
      <binaryImage start="0x00007FF893680000" end="0x00007FF893856000" path="urlmon.dll"/>
      <binaryImage start="0x00007FF86ACE0000" end="0x00007FF86ACF3000" path="jsproxy.dll"/>
      <binaryImage start="0x00007FF864C60000" end="0x00007FF864C89000" path="adobe\Bib.dll"/>
      <binaryImage start="0x00007FF8631F0000" end="0x00007FF86321A000" path="adobe\BIBUtils.dll"/>
      <binaryImage start="0x00007FFFF2CF0000" end="0x00007FFFF2EAE000" path="adobe\ACE.dll"/>
      <binaryImage start="0x00007FF8976A0000" end="0x00007FF8976CF000" path="cryptnet.dll"/>
      <binaryImage start="0x00007FFFF28E0000" end="0x00007FFFF2CEA000" path="adobe\AGM.dll"/>
      <binaryImage start="0x00007FF8A3290000" end="0x00007FF8A3700000" path="setupapi.dll"/>
      <binaryImage start="0x00007FFFF2500000" end="0x00007FFFF28E0000" path="adobe\CoolType.dll"/>
      <binaryImage start="0x0000000050AC0000" end="0x0000000050AE5000" path="adobe\AXE8SharedExpat.dll"/>
      <binaryImage start="0x00007FFFF8DB0000" end="0x00007FFFF91A9000" path="adobe\ippccl9.dll"/>
      <binaryImage start="0x00007FFFFA2E0000" end="0x00007FFFFA8AA000" path="adobe\ippcvl9.dll"/>
      <binaryImage start="0x00007FFFF91B0000" end="0x00007FFFFA2D7000" path="adobe\ippil9.dll"/>
      <binaryImage start="0x00007FFFF8770000" end="0x00007FFFF8DA8000" path="adobe\ippsl9.dll"/>
      <binaryImage start="0x00007FFFF81D0000" end="0x00007FFFF8766000" path="adobe\ippvml9.dll"/>
      <binaryImage start="0x00007FF898790000" end="0x00007FF8987D3000" path="icm32.dll"/>
      <binaryImage start="0x00007FFFF76F0000" end="0x00007FFFF7935000" path="adobe\aif.dll"/>
      <binaryImage start="0x00007FFFEEEA0000" end="0x00007FFFF157D000" path="nvoglv64.dll"/>
      <binaryImage start="0x00007FF8A0AB0000" end="0x00007FF8A0ADA000" path="devobj.dll"/>
      <binaryImage start="0x00007FF89FD60000" end="0x00007FF89FDB6000" path="winsta.dll"/>
      <binaryImage start="0x00007FF82C6E0000" end="0x00007FF82C7CF000" path="nvldumdx.dll"/>
      <binaryImage start="0x00007FF8A2280000" end="0x00007FF8A229D000" path="imagehlp.dll"/>
      <binaryImage start="0x00007FF80B890000" end="0x00007FF80DF30000" path="nvwgf2umx.dll"/>
      <binaryImage start="0x00007FF894A30000" end="0x00007FF894F1F000" path="nvapi64.dll"/>
      <binaryImage start="0x00007FF883CA0000" end="0x00007FF884F26000" path="igd10iumd64.dll"/>
      <binaryImage start="0x00007FF8855C0000" end="0x00007FF885764000" path="igdgmm64.dll"/>
      <binaryImage start="0x00007FF881690000" end="0x00007FF883C91000" path="igc64.dll"/>
      <binaryImage start="0x00007FF8871F0000" end="0x00007FF88721B000" path="D3DSCache.dll"/>
      <binaryImage start="0x00007FF821B50000" end="0x00007FF821EAB000" path="igdml64.dll"/>
      <binaryImage start="0x00007FFFF6C80000" end="0x00007FFFF76E6000" path="adobe\AdobeHunspellPlugin.dll"/>
      <binaryImage start="0x00007FFFF6B70000" end="0x00007FFFF6C75000" path="adobe\WRLiloPlugin.dll"/>
      <binaryImage start="0x00007FFFF63E0000" end="0x00007FFFF6B69000" path="adobe\ScriptingSupport.8li"/>
      <binaryImage start="0x00007FFFF6280000" end="0x00007FFFF63DA000" path="adobe\Spaces.8li"/>
      <binaryImage start="0x00007FFFE74E0000" end="0x00007FFFEDDA5000" path="adobe\libcef.dll"/>
      <binaryImage start="0x00007FF82B530000" end="0x00007FF82B60A000" path="adobe\chrome_elf.dll"/>
      <binaryImage start="0x00007FF89F7B0000" end="0x00007FF89F7BE000" path="hid.dll"/>
      <binaryImage start="0x00007FF898910000" end="0x00007FF898929000" path="usp10.dll"/>
      <binaryImage start="0x00007FF88EE70000" end="0x00007FF88EEBB000" path="cryptui.dll"/>
      <binaryImage start="0x00007FF8889D0000" end="0x00007FF888B97000" path="d3d9.dll"/>
      <binaryImage start="0x00007FF863350000" end="0x00007FF863373000" path="dxva2.dll"/>
      <binaryImage start="0x00007FF8A0330000" end="0x00007FF8A033C000" path="netutils.dll"/>
      <binaryImage start="0x00007FF890EA0000" end="0x00007FF890EB8000" path="samcli.dll"/>
      <binaryImage start="0x00007FF85F5C0000" end="0x00007FF85F603000" path="adobe\winrtsupport.dll"/>
      <binaryImage start="0x00007FF873BF0000" end="0x00007FF873C2B000" path="rometadata.dll"/>
      <binaryImage start="0x00007FF88BAF0000" end="0x00007FF88C25C000" path="OneCoreUAPCommonProxyStub.dll"/>
      <binaryImage start="0x00007FF86F490000" end="0x00007FF86F538000" path="StructuredQuery.dll"/>
      <binaryImage start="0x00007FF885250000" end="0x00007FF885385000" path="Windows.StateRepositoryPS.dll"/>
      <binaryImage start="0x00007FF898C70000" end="0x00007FF898C8C000" path="nlaapi.dll"/>
      <binaryImage start="0x00007FF895950000" end="0x00007FF8959B9000" path="wlanapi.dll"/>
      <binaryImage start="0x00007FF897C90000" end="0x00007FF897D02000" path="MMDevAPI.dll"/>
      <binaryImage start="0x00007FF86FE40000" end="0x00007FF86FEFD000" path="Windows.Storage.Search.dll"/>
      <binaryImage start="0x00007FF86A2B0000" end="0x00007FF86A2D8000" path="mssprxy.dll"/>
      <binaryImage start="0x00007FF8882F0000" end="0x00007FF888310000" path="cldapi.dll"/>
      <binaryImage start="0x00007FF880430000" end="0x00007FF88043A000" path="fltLib.dll"/>
      <binaryImage start="0x00007FF888870000" end="0x00007FF8889C1000" path="Windows.UI.dll"/>
      <binaryImage start="0x00007FF887AB0000" end="0x00007FF887BCB000" path="InputHost.dll"/>
      <binaryImage start="0x00007FF8807E0000" end="0x00007FF880803000" path="edputil.dll"/>
      <binaryImage start="0x00007FF888F60000" end="0x00007FF889001000" path="twinapi.dll"/>
      <binaryImage start="0x00007FF8A0B00000" end="0x00007FF8A0B9D000" path="sxs.dll"/>
      <binaryImage start="0x00007FF80A570000" end="0x00007FF80B88C000" path="igd12umd64.dll"/>
      <binaryImage start="0x00007FF806C60000" end="0x00007FF80A56B000" path="igd12dxva64.dll"/>
      <binaryImage start="0x00007FF8655B0000" end="0x00007FF8655D6000" path="igdinfo64.dll"/>
      <binaryImage start="0x00007FF8952F0000" end="0x00007FF895325000" path="xmllite.dll"/>
      <binaryImage start="0x00007FF891E70000" end="0x00007FF891E99000" path="cabinet.dll"/>
      <binaryImage start="0x00007FFFE5830000" end="0x00007FFFE74D8000" path="nvopencl64.dll"/>
      <binaryImage start="0x00007FFFF2070000" end="0x00007FFFF24FA000" path="igdrcl64.dll"/>
      <binaryImage start="0x00007FF82A7A0000" end="0x00007FF82A893000" path="igdfcl64.dll"/>
      <binaryImage start="0x00007FF821550000" end="0x00007FF821806000" path="adobe\IMSLib.dll"/>
      <binaryImage start="0x00007FF87A5F0000" end="0x00007FF87A7FE000" path="msxml3.dll"/>
      <binaryImage start="0x00007FFFE36A0000" end="0x00007FFFE4444000" path="adobe\MKLDNNPlugin.dll"/>
      </binaryImageSet>
      <dumpType>
      Mini
      </dumpType>
      <hbLogSessionDllStatus>

      </hbLogSessionDllStatus>
      </crash>

      </crashreport>

      Mohit Goyal
      Community Manager
      Mohit GoyalCommunity Manager
      Community Manager
      October 21, 2020

      Hi there,

       

      We're sorry for the crash issue. Could you please submit the crash report to Adobe along with your email address? It will help us to find the root cause of the crash. Here's how you submit the crash logs: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html

       

      Also, turn off the GPU from Photoshop preferences and check if that helps to resolve the crash issue.

       

      Let us know the results.

      Thanks,

      Mohit

      O
      Oliver15B9Author
      Participating Frequently
      October 21, 2020

      Hello Mohit. There was no crash report dialog pop-up. Basically Photoshop froze and the interface turned into a jigsaw and partly disappeared. I did get the following from Event Viewer though:

      The program Photoshop.exe version 22.0.0.35 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
      Process ID: 3d04
      Start Time: 01d6a77c6f07f620
      Termination Time: 4294967295
      Application Path: C:\Program Files\Adobe\Adobe Photoshop 2021\Photoshop.exe
      Report Id: ad125f2f-2d92-4cd7-bca3-eb3a158accec
      Faulting package full name:
      Faulting package-relative application ID:
      Hang type: Top level window is idle

       

      After this happened four times then we re-installed the prior version but when work is done for the day I will re-launch 2021 and turn off GPU. 

      O
      Oliver15B9Author
      Participating Frequently
      October 21, 2020

      Hi again Mohit. The GPU performance setting in Photoshop 2021 is greyed out and so off by default. It cannot even be turned on even though I have a powerful nvidia processor.

      A
      Amy5DE1
      Participant
      October 21, 2020

      I'm having the same issue.  And Lightroom Classic won't work either.  The Crash Reports don't show anything. 

      JJMack
      Community Expert
      JJMackCommunity Expert
      Community Expert
      October 21, 2020

      Post your system's crash report here.

      JJMack
        C
        Carole A0D4C
        Participant
        October 27, 2020
        Please download the attached file to view this post
        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices