Photoshop briefly freezes frequently for after Microsoft Intune install

Question

Since Microsoft Intune was installed on my Windows 11 machine, PhotoShop, InDesign and Premiere Pro regularly freeze for 20 to 30 seconds. During this time the applications do nothing but I can switch to a browser or email client and use those just fine. Once the Adobe app ‘recovers’, it continues to work fine for another few minutes, at which point in time it will freeze again for 20 to 30 seconds.

Task Manager shows no excessive CPU load during these freezes. There is still plenty of spare RAM available on the 64BG i7 portable.

As I already said, all the Adobe applications that I use do this, but I spend the most time using Photoshop. The freezes are very annoying and sometimes force me to redo actions that were interrupted. Tips and tricks to resolve this are appreciated. Our own IT team cannot fix it and claims no one else in the company has this specific issue.

Laurens Leurs · Accepted Answer

Update: One of my colleagues is experiencing similar issues, and he’s convinced BitLocker, which got activated as part of our Intune rollout, is the culprit.

Srishti Bali · Answer

Hi ​@Laurens LeursThis appears to be related to application permissions or an organizational policy rather than Adobe itself.Since the issue began after Microsoft Intune was deployed, I recommend contacting your IT administrator to check whether any Intune policies, security settings, or permission restrictions are affecting the Adobe applications.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.