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Toinoug
Participant
June 19, 2014
Answered

Photoshop cc 2014 incompatible with Wacom ?

  • June 19, 2014
  • 46 replies
  • 144927 views

I can't use my wacom on new photoshop no pressure, no touch, very laggy..

In last realase photoshop are jagged and inacurate but i have pressure and bugged touch.

    This topic has been closed for replies.
    Correct answer M Shaw

    This isn't a good enough solution. The wacom driver is having problems with 'Windows Ink'.

    I am currently using Intuos 4 on Windows 8.1, driver 6.3.8-4 (latest) in Photoshop CC 2014.

    I usually have the 'Windows Ink' option unchecked and everything worked perfectly in PS CC. I have mapped the top button of the Grip Pen to 'right click' in PS to bring up the Brush preset menu.

    Moving into PS CC 2014 with 'Windows Ink' unchecked, the program does not recognise pressure sensitivity. Everything else works fine (so far).

    When 'Windows Ink' is checked on, pressure sensitivity returns, but using the pen button to 'right click' lags and at times is not recognised at all (unless I hold down the button and move the pen. Pressing the button without moving the pen has no response).

    I prefer to have 'Windows Ink' unchecked as it's constant popping up of modifier labels and things are distracting. Is there a solution to this bug?


    Photoshop CC 2014 changes stylus use to use Microsoft system API's, with these API's you need to have Windows Ink enabled. These API's give better stroke results and improve the out of the box experience for users using Windows tablet/convertible devices. If you want to go back to the old WinTab implementation of previous versions do the following:

    Create a file that contains instructions to revert to the WinTab functionality.

    Create a text file in a text editor such as Notepad.

    Type in the following lines:

    # Use WinTab

    UseSystemStylus 0

    Save the file as a plain text file named PSUserConfig.txt, and save the file into the Photoshop settings folder: C:\Users\[User Name]\AppData\Roaming\Adobe\Adobe Photoshop CC 2014\Adobe Photoshop CC 2014 Settings\.

    To turn off the gestalt's functionality, delete the PSUSerConfig.txt file. Or, move it to a different folder if it doesn't contain any other commands, or change the lines so they read:

    # Use Win8 native tablet support

    UseSystemStylus 1

    46 replies

    Participant
    July 6, 2014

    I have the exact same problem and I'm operating on Windows 8.1, like everyone else. My Wacom Intuos 4 tablet has worked with everything before and including CC, but will NOT work for CC 2014. I'm experiencing the same pen pressure problem, but literally NONE of the fixes recommended above have worked for me. I don't even have the older versions installed, meaning I'm just screwed.

    PauloRomero
    Participating Frequently
    July 3, 2014

    Hi Guys.

    In my Photoshop CC 2014 the pressure pen not work too. It worked in the previous CC version.

    I am keeping the previous version installed to can use the pen pressure.

    That should be corrected by Adobe. I use a tablet C3Tech and i don't found nothing as "windows ink" there.

    Participant
    July 3, 2014

    Hi there!

    I'm having the same issue. Right click only works when I move it slightly and Adobe Camera Raw doesn't even work with my tablet properly.

    Windows 8.1, Intuos 4.

    I'll stick with the previous version of Adobe CC (NOT 2014).

    I hope a fix comes soon, I really like all the new features

    X

    SASCHi
    Participating Frequently
    June 27, 2014

    Same here: no rightClick with my intuos3 special edition. Did install the latest drivers after upgrading to ps cc 2014. I'm on win8 btw. I need to work, so i'll go back to ps cc - very annoying, dear Adobe!!!!!

    Adobe Employee
    June 27, 2014

    Re: Right click

    you can move the stylus a little bit while pressing the right click switch to fire context items, or you can revert to the driver prior to the most recent.

    SASCHi
    Participating Frequently
    June 27, 2014

    Thank you for reply - i use the cc now: i encountered another fatal issue with 2014, so i wait for an update.

    Just for info: i wrote some text in my heavy layered picture (50 layers or so), did a quick save, PS crashed, loaded the saved file(luckily it was there...!), but damn, the text (normally vectors stored in textlayers) was scattered all over the document in different layers, but as pixels! So i had to manually removed all that garbage typeparts - 1 hour work for nothing...

    Don't know if that was a unique bug only on my config and machine, but it was. Very, very annoying...

    PECourtejoie
    Community Expert
    Community Expert
    June 19, 2014

    Hi! in order to get help, sharing your operating system, your version of the wacom drivers (did you try to update them) might be needed.

    Toinoug
    ToinougAuthor
    Participant
    June 19, 2014

    We are on windows 8.1

    Last Driver wacom : 638-3

    Hardware :

    Intuos pro

    Cintiq companion

    Intuos 4

    Tablets works fine on other software :

    SAI, Manga Studio and Zbrush

    Participant
    June 19, 2014

    Windows 8.1

    Wacom Driver is 6.3.8-4 (which is latest)

    Intuos 4 Touch

    Works fine in Photoshop CC just not CC 2014

    Participant
    June 19, 2014

    Same issue, no pressure with my Wacom Intuos 4 Touch