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Participant
November 2, 2018
Question

Photoshop CC 2019 super slow

  • November 2, 2018
  • 39 replies
  • 34424 views

Hello guys,

since I have uploaded Photoshop from 2018 to 2019 I'm experiencing a super slow and laggy workspace.

I have never had this problem in 2018 version and I'm pretty upset to find this in 2019, it's so annoying that I can't even scale up or down a small image (like 2000x1000). I think I will go back to 2018...

I'm running a gtx 1070 (drivers 416.34), i7 6900k, 32gb of ram, samsung 970 pro ssd.

This topic has been closed for replies.

39 replies

Participating Frequently
December 4, 2018

As I said before guys, do check you are on the 20.0.1 release via your CC app. I was having major issues with 20 but I went and found this update and it sorted it for me. Good luck.

Fixed issues in Adobe Photoshop CC

PECourtejoie
Community Expert
Community Expert
December 3, 2018

Hello!

I think that it would be useful for the impacted users to share their help-system info. That way, we can see what is the common denominator, that causes issues in their system, that other users do not encounter.

Known Participant
December 3, 2018

I have tried all suggestions, did absolutely nothing to solve the problem. What Adobe needs to do is fix the damn problem!

Participating Frequently
December 3, 2018

Agree mountart, I installed 2019 really slow !  Uninstalled it re installed 2018 worked fine, didn't have to do anything to make it work perfectly. i then re installed 2019 when the 20.0.1 update was released, again hopeless.  Went back to 2018 no problems yet again !  I'm using a mac Pro, 12 Cores, 64gb's Ram, & OSX 10.14.1 Mojave. I use Final Cut for video editing, runs really smoothly as does 2018 PS.

Participating Frequently
December 2, 2018

OK so that blows that idea.

However, I just went to the CC app and found there were new updates for both v19 and v20 which I wasn't prompted about. I've updated both and just been having a quick look. My v19 was affected after installing v20 but seems to be functioning much more like it used to now and early signs are that v20.0.1 is much more responsive that the first version. In the CC app it said the updates addressed several critical issues that had become apparent since release.

Check whether you have any updates available then - maybe they've started fixing it now that all us paying beta testers are complaining

Participating Frequently
December 2, 2018

How many of us experiencing this laggy crap are on Windows PCs?

I am pretty sure all the PS dev work happens on Macs

I'm a PC (Win 10 x64, Quadcore Core i7 3.5gHz,  512GB SSD OS, 2 x dedicated scratch partitions on separate drives, several TB of storage on further separate drives, 16gb RAM, GForce GTX750 Ti

Known Participant
December 2, 2018

I'm having major problems with Photoshop, and I'm on a Mac

Michael Elmkjær Madsen
Known Participant
December 2, 2018

I have the exact same experience. As a seasoned retoucher and Photoshop instructor I immediately noticed that something was completely wrong. Even on a VERY fast pc based workstation with overclocked cores and superfast nvme storage there's noticable lag across the board, especially saving, but also running scripts and workspace related issues.

Its so bad I simply cant use 2019 as my daily driver as it is simply TOO SLOW even on pimped-out system to be usable.

What annoys is me to no end is the way Adobe keeps pushing out beta grade releases instead of waiting and FIXING glaring and obvious shortcomings. It all comes down to sloppy QC, bad management and bad business practices.

Why do you keep p.... of your customers ?

Anyways, Im warning everybody to NOT "upgrade" and stay on CC 2018 for as long as possible.

Known Participant
December 2, 2018

What really annoys me is that somehow we are supposed to alert Adobe of the shortcomings in their releases. Hello, anyone who opens the program can see in 2 minutes flat that there is a major problem with the program! Does anyone at Adobe perform quality control? Do they not check new programs before they are released? And then when a major problem does occur, why do they take months to correct it?

JJMack
Community Expert
Community Expert
December 2, 2018

mountart  wrote

What really annoys me is that somehow we are supposed to alert Adobe of the shortcomings in their releases. Hello, anyone who opens the program can see in 2 minutes flat that there is a major problem with the program! Does anyone at Adobe perform quality control? Do they not check new programs before they are released? And then when a major problem does occur, why do they take months to correct it?

If you want to ask Adobe use their Feedback site Photoshop Family Customer Community

JJMack
Community Expert
November 25, 2018

the steps like legacy compositing do help immensely, however there’s still a noticeable lag, particularly during the first brush stroke. If I do a lot of strokes it’s not too bad, but if I stop and then start a series of brush strokes, I get that initial 1-2 second lag. Not good when I’m doing illustration work. Thankfully I also have 2018 on my MacBook which moves as smooth as butter for illustration work. At the moment, the new features on 2019 are doing me well with design work. Hopefully an updathe will emerge soon that will solve the lag issue

tobiasschorr
Participating Frequently
November 23, 2018

I gave up and reinstalled Photoshop 2018 and everything works fine! And it works fast even with files of 1-2 TB size! Photoshop 20 is a failure. What is the sense to updowngrade it?

Known Participant
November 23, 2018

I too have given up and re-installed Photoshop 2018, which works great. Adobe, get your [cursing removed] together!

Participating Frequently
November 23, 2018

Agree 2018 works very well despite working with really large files, whereas 2019 is terrible even with relatively small files. Adobe please let us all know when it works properly !

Known Participant
November 23, 2018

I've noticed you can get some improvements by closing background application that use a lot of GPU/VideoRAM (like 3D software).

One thing that also improves my PS performance (both in CC2018 an 19) is unchecking "30 Bit Display" in the advanced GPU settings dialogue.

I wish Adobe takes this issue seriously. Releasing versions with a performance drop like this just isn't OK. Shouldn't have gone through QA.

Participating Frequently
November 22, 2018

Me too !  cc2019 super slow, really laggy, cc2018 is fine no problems. I have checked suggestions, in my opinion cc2019 is currently useless & unusable. I have a lot of work to do & i can't keep waiting for simple things like the the eraser to catch up !

Participating Frequently
November 16, 2018

I've given up on 2019 as well, and gone back to 2018 for the same reasons. Legacy compositing doesn't help. 2019 is terribly laggy. Typing text - no characters appear while typing. Waiting for tools to change on click or to pan/zoom - it's all hopeless. Adobe have a history of doing this kind of thing. For some time now I thought we'd left those poor implementation problems behind because CC2018 updates have generally been fine. But it seems like the bad old days are back once again. Why should customers have to delete all their preferences and waste time setting it all up again because of poor coding / deployment?