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Dominic Forbes
Known Participant
October 22, 2020
Question

Photoshop CC 2021 unusable, crashes.

  • October 22, 2020
  • 36 replies
  • 15006 views

Anyone else finding the new Photoshop crashes when trying to edit type layers?

This has happened on two separate documents and is repeatable. 

Open document, try to edit a type layer (leading, type a new word, basically any normal type operation).

Spinning wheel for a couple of seconds. CRASH.

 

It's basically unusable for me, running Mac OSX Mojave 10.14.6 on a Mac Pro.

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    36 replies

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    raeanne.wright
    raeanne.wright
    Participant
    January 5, 2021

    Yup, same problem here. Brand new 2019 Macobook Pro, just updated my OS to Big Sur to see if it woud fix the issue with no luck. Going to revert to an old version and hopefully I can get my work done!

    O
    Oli5E7B
    Participant
    January 7, 2021

    PLEASE HELP!!! 2021 crashing with brand new MACbook pro and Big sur, any ideas?

    I
    IndyMarine
    Participant
    January 5, 2021

    I may have missed it but has Adobe given us an ETA for a fix?  I run PS 2021 on several powerful machines and it crashes on every one of them.  Currently running Windows 10 with all of the latest updates.

    K
    Kim Carmel
    Participating Frequently
    January 4, 2021

    Adding myself to the list here. I can use Photoshop for about 2 – 3 minutes before it crashes. Doesn't seem specific to any particular actions or files. Very frustrating. It did seem to coincide with updating my OS to Big Sur v11.1, but I haven't had issues with any of my other programs since the update. Please help!

    georgem1548724
    georgem1548724
    Participant
    January 4, 2021

    Photoshop is unusable after the last update for two weeks ago. Two weeks have already passed and still nothing. It's crazy!

     

    A
    AmaliaExpress
    Participant
    January 4, 2021

    I've reported the issue through the regular prompt provided, but I too have this issue. Macbook Pro macOS Big Sur Version 11.0.1, Processor 2.5 GHz quad core intel core i7, 16 GB, 1600MHz DDR3, Intel iris pro 1536 MB. 

    Add me to the list. 😉

      hannesvdb
      hannesvdb
      Participant
      January 4, 2021

      Did some updates Photoshop and Big Sur. Lots of crashes now..

      Especially with use of the curves layer.

      Took a video screenshot of the issue: https://streamable.com/esajl8 

       

      Anyone tips?

      Thanks!

      D
      DMcD Productions
      Participating Frequently
      December 23, 2020

      MacOS Big Sur 11.1   2019 MacBook Pro
      Upgraded to Photoshop 2021 and it crashes as soon as I start to use the app.
      I had the same issue with Premiere Pro in an early round of updates and had to install older version in order to do my work.
      Turning off GPU did not solve the problem.
      Not the kind of Christmas present I wanted from Adobe CC, especially since I am paying for it.

      thomasr53065936
      thomasr53065936
      Participant
      December 23, 2020

      Hi EVERYONE...

      Same as all of you. Upgrade to PS 2021 not long ago and now it crashes everytime I open a file and try to make adjustments... Doesn't matter the file, the size etc... VERY frustrating... Tried every work around from Adobe and on this thread and nothing works! I've probably sent close to 20 crash reports and still no fix... My system is completely up to date and PS still not working right... I'm reluctant to upgrade my other suite products because of this.

       

      timothyc83799900
      timothyc83799900
      Participant
      December 30, 2020

      Add me to the list. Running on a somewhat beefy 2017 iMac with 40GB RAM and Catalina. Thought it was my DXO Nik Collection or Mac OS, but alas, it's Adobe. Uninstalled latest version ("perversion"?) of PS and reinstalled the oldest one on the list (21.2.4). So far, so good. I will try reinstalling my old Google Nik Collection

      jamesbarfield1961
      jamesbarfield1961
      Participant
      December 16, 2020

      Having the same issue since Ive updated imac and all adobe programs updated to current.  If i open up 1 or several images in camera raw PS will freeze and dump off.  then i have to reboot.  been sending in reports but have not hearf anything.  cant do my studies if not working - if i use the nikon program i have no issues but takes 3x the work vs using PS...  Help.

      A
      Andre0D4C17734674
      Participant
      December 22, 2020

      Unstable POS crashes constantly unless I am very very careful what combination of tools I have active (for example, if I have the Crop and either the Move tool or the Rectangular Marquee tool active at the same time, it will crash). Rest assured I will be reverting to CS6 as soon as my 25% off CC subscription expires.

      TLCBookDesign
      TLCBookDesign
      Participant
      December 14, 2020

      I'm having constant program issues, primarily with imported graphics, but this afternoon it was with a font as well. I can design with everything just fine, but when I try to save, it says there's a program error and can't. Is causing a ridiculous amount of wasted time, frustration, and is even making some of my wishful designs undoable. UGH! I'm on a MacBook Pro from a few years ago (2017?).

      C
      Cory J16B8
      Participant
      November 21, 2020

      I've been having text issues -- text won't highlight when I'm editing words or lines.  It's not consistent and may have worked itself out in the last day or so, but it's been a noticeable problem.

       

      C
      Cedemachi
      Participant
      November 21, 2020

      I'm Having the same problem, same S.O and also when I use Type layer. Anyone know a solution?

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