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Question

Photoshop CC Extremely Slow Startup

Forum|Forum|10 years ago
May 8, 2015
36 replies
62987 views

Photoshop CC 2014.2.2 is taking maybe 1 to 2 minutes after opening the application before I can open a file or create a new one. The menus just freeze and you can't interact. The mouse pointer is very slow and jerky across the screen. If I flip to another application it operates just fine so I don't think it's a memory issue.

I don't think I have made any changes to make this happen, just started out of the blue. Obnoxious.

Windows 8.1, 64bit.

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J

JasonDD210

Known Participant

Adobe InDesign and Photoshop take minutes to load up on my system. Illustrator is not far behind. Even when the GUI is loaded, I have to wait for the menus and tools to become fully functional. Not that I mind too much, but it is noticeable when compared to earlier versions of Photoshop.

I've now got into the habit of starting the application, then going to put some coffee on, and returning in five minutes or so.

As I say, I don't mind so much, but it does seem unnecessarily slow. The only thing I dislike about the software is the fact that the library panels force users to use a cloud library, which is dead slow, and sometimes not even there. Imagine how much more usable that would be if it allowed you to cache the files locally!!

U

ungoul

Participant

Jason, would you like 8 - 10 seconds startup on Photoshop CC ?

The problem as I see it is the 'reading preferences' component of the startup sequence.

Here's what I did to drop from 31 seconds to 8 seconds on startup.

First, I setup workspaces and created custom actions for my environment.
Second, programmed Cscript and .Bat files to move custom workspace and action files into required Photoshop folders prior to

executing startup sequence.

Executed .Bat file and Photoshop now loads in 8 - seconds. All actions and workspace are preserved and I'm good to go.

Note.. running off SSD and 8gb memory.

If interested I can give you CScipt and .Bat examples.

Alen Ruby

Participating Frequently

Disabling 'Show "Start" workspace when no documents are open' in General tab has sped up Photoshop opening for me.

MxO

Participating Frequently

Hi, today by mistake i think i found a solution (at least for me that i've tried all the steps in many forums), i was searching how to fix an Extensis Suitcase Fusion error with family typefaces and in their web, they recommend to erase all the .lst files that starts with "adobefnt" and after i did that. suddenly photoshop started normally without waiting 2 - 5 minutes to open a file or use any tool.

So the steps would be:

- Close all adobe CC programs

- Search all files, including external disks and system files, everything that starts with prefix "adobefnt" and ends with the .lst extension and erase it.

- Start Photoshop and done. no more SH**** waiting.

Hope that helps!

- Windows 10 x64

- Photoshop CC 2015

M

mardisb

Participant

The point here is that the New Document dialogue is fat and slow. They negatives out way the positives. Even if you have a new machine, limit the most recent files, etc it doesn't help much. Like most software developers, there's this need to add more and more bloat to use every bit of horsepower available. How about we keep software simple as we upgrade hardware so we can take advantage of the brand new, expensive machine we just bought. Seems so obvious, yet so few take advantage of this opportunity.

G

gobgobgob

Known Participant

Totally Agree! That's why I disabled the new start workspace/recent file at startup and use the legacy interface.

I hope this will be always an option available.

Simpler and lighter is better for for these things.

Nadia Khuzina

Participating Frequently

I have two laptops, exactly the same, and one is cloned from the other after setup. One laptop is normal, but the other one isn't. It takes 3:45 to load, I timed. Doesn't matter the file size, it could be a new blank file.

Edit: Actually deleting materials, 78MB seemed to work. This isn't a solution though because I use it every single time. This is also the only difference between computers, I installed Robert Ardill's very nice watercolor suite on this. The newer version has more materials and presets I think, but not sure.

Edit 2: I'm now down to 45 seconds, but file sizes are the same replaced. I would guess it's not the file size, but what is being loaded.

This is what happens when regressives undermine American business by promoting diversity initiatives and allowing the development of complex projects to be fragmented by outsourcing. Adobe was too cheap to hire the best people internally, and kept losing money because all the third world people pirate, so we get stuck with a crappy subscription system for the rest of time.

C

ChrisFowler92

Participant

STILL NOT FIXED.

08-02-17

Fully updated. Sighh I'm soo upset. It's embarrassing when my director or producer sits right next to me while we awkwardly wait for premiere and photoshop to load.

T

Torviz

Participant

I had the same issues in Windows only. I'm on Windows and Mac.

FIXED IT by launching Photoshop while holding CTRL-ALT-SHIFT and clicked YES to delete or reset Photoshop Settings.

DAVIDE PEPE

Known Participant

This didn't work on my case!

zwameldyaladob3

Participant

when i think of this soft i feel like puke photoshop now is like a fat ass needs time to stand up with all those nonsense modifications

N

nickc93802210

Participating Frequently

OK, I figured out a solution to my particular problem, I hope it can help others. I had a significant amount of really really big patterns stored in my pattern presets, Just deleted them all and BOOM! Photoshop opens in no time.

Hope this helps.

SG...

Adobe Employee

Hi,

That is an interesting lead. The same pattern presets don't affect Ps CC 2015.5 in the same way? Do you still have any of the preset around that you can send my way?

regards,

steve

N

nickc93802210

Participating Frequently

these were custom patterns - I do a lot of surface designs and I had a lot of 24 x 24 inch patterns. If you go into, say, a pattern fill layer, click on the drop down to access your patterns and then click on the gear icon there's an option to go into the preset manager. I opened it up and deleted all of my custom patterns (I have them saved as individual PSDs so it doesn't matter). Closed Photoshop and reopened it. VOILA

william_bilbo_balihu

Participating Frequently

Interestingly, the problem gradually improved, day-by-day, but then, suddenly, it reverted back to what I've been experiencing. Very strange and frustrating.

Z

zuhloobie

Participating Frequently

This has been happening to me for about 2 to 3 weeks now. Wasn't like this when I first installed. Took 15 minutes to unlock the File menu - everything was grayed out. It's almost like it's taking forever to show the recent item thumbnails? Once those pop up it works fine. I can't be waiting like this every time though - so aggravating. I changed my preferences to this and it seems to be working better.

C

Charade63

Participant

Tried. No difference for me. :-(

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