Skip to main content
E
Energetic_CoralB836
Participant
September 28, 2018
Answered

Photoshop CS5 Crashes on File Opens in macOS Mojave

  • September 28, 2018
  • 34 replies
  • 66971 views

Yesterday, I upgraded my Macbook Air to Mojave and I've run into a major issue: any time I try to open a .psd file, Photoshop crashes instantly.

I'm able to open the program on its own and create new .psd files, but I can't successfully open any existing .psd file, which is very frustrating. I'm able to open non .psd files (i.e. PNG, JPG) in Photoshop with no issue. It seems to be specifically tied to opening .psd files.

I've gone into my Mac's settings, into Settings & Privacy --> Accessibility, and checked the box for Photoshop there, but it hasn't helped. I've also downloaded a free trial of Photoshop CC, and it works fine, but I'd rather use the program I've already paid for, rather than have to pay monthly for a new one.

Any help would be greatly appreciated. Thank you!

    This topic has been closed for replies.
    Correct answer bradb27251197

    I have had the same problem for months until I ran into this solution. Try it. See if it works for you:

    https://www.macworld.co.uk/how-to/mac-software/open-apps-wont-work-mojave-photoshop-3684425/

    34 replies

    Show previous replies
    rtlb
    rtlb
    Participant
    January 2, 2019

    In case that the trick with ticking of “Allow the apps below to control your computer” (under macOS’s Security & Privacy settings in System Preferences) does not seem to work, as was my case in the beginning, try this:

    1. Remove „Adobe Photoshop CS5“ from the list by selecting it and the selecting the - (minus symbol) below the list.

    2. Add „Adobe Photoshop CS5“ to the list again by clicking on the + (plus symbol) below the list and navigate to the Photoshop CS5.app in the Applications folder.

    3. Tick the box in front of „Adobe Photoshop CS5“ in the list of “Allow the apps below to control your computer”.

    After re-adding „Adobe Photoshop CS5“ to the list of apps in “Allow the apps below to control your computer” Photoshop is fully working for me again!

    https://www.macworld.co.uk/how-to/mac-software/open-apps-wont-work-mojave-photoshop-368442 5/

    dd4645
    dd4645
    Participant
    December 23, 2018

    Yes, had the same issue. After making sure there weren't issues with my 2014 macbook pro, I upgraded. PS showed an alert about allowing accessiblilty when first launched but I didn't do it right away. Program crashed without showing this message again so I found this link followed the steps: system prefs >accessibility> allow PS and it is working fine now.

    If only I could afford the outrageous expense of Adobe subscription I might do it. Holding onto the old apps as long as I can or until Adobe lowers cost.. not expecting that to happen. Thanks for the link.

    Derek Cross
    Community Expert
    Derek CrossCommunity Expert
    Community Expert
    December 23, 2018

    $10 a month, outrageously expensive?

    dd4645
    dd4645
    Participant
    January 2, 2019

    Not talking about just needing PS. Until I can justify the cost of ALL the apps I use as a yearly cost,  will need to keep them going for now.  But thanks for the input!

    T
    twistedkd
    Participating Frequently
    December 18, 2018

    Thanks again for the help. While its not crashing it definitely is hobbled. Has anyone else had issues where the arrows for text etc are just fuzzed out?  Ex inclosed.

    T
    twistedkd
    Participating Frequently
    November 19, 2018

    Got it working with the help of the links and suggestions. MacBook Pro 2016 16g RAM.

    Only problem is it crashes after closure. IE I get a window that says "Program quit unexpectedly"

    Found this in another thread and it 'worked'!

    Get rid of:

    /Applications/Adobe Photoshop CS5/Plug-ins/Extensions/ScriptingSupport.plugin

    J
    james131
    Participating Frequently
    November 19, 2018

    I can confirm his suggestion works on a Mac desktop running Mojave 14.1 and PS 12 x64.  Thanks Twisted. 

    I have another question regarding InDesign.  Similar to the PS issue, InDesign crashes immediately after you launch it.  The file structure is different than PS.

    Can anyone shed some light on the InDesign issue?

    Derek Cross
    Community Expert
    Derek CrossCommunity Expert
    Community Expert
    November 21, 2018

    Which version of InDesign?

    J
    Jesko
    Participant
    November 17, 2018

    There is another post on the Adobe forum with another fix here -  After Mac Mojave Upgrade, Photoshop CS5 Crashes when Type Is Selected . I had done all of the fixes/patches/installs, etc on this thread but PS CS5 would crash whenever I used the Text tool... there is an Adobe patch here https://helpx.adobe.com/photoshop/kb/security-update-photoshop.html​ but on install, it would give me an error message... there is a way to install the patch via Terminal... take a look at the other forum post @ the bottom of the OP. Good luck.

    T
    Test Screen Name
    Legend
    November 13, 2018

    This is a Mac option, not a Photoshop option.

    R
    ryanw28249249
    Participant
    November 13, 2018

    After I updated to OSX Mojave, my Photoshop CS5 immediately quit working.  Any time I launched it, whether through opening a file or from the Applications folder, it would load and then crash about 15 seconds later.  I tried the Settings & Privacy --> Accessibility fix linked above and it made no difference.  Finally, I saw somewhere else to try this sequence which fixed my problem. 

    1. Restart your mac

    2. Launch Photoshop while holding down the Shift + Control + Command + Option keys.  The program has to be launched from the applications folder, not the dock or a shortcut.

    3. When you launch the program holding down those 4 keys, it will ask you if you want to delete the settings for the application.  I clicked "yes" and Photoshop CS5 launched and has been working fine ever since.

    Hopefully this can help someone who is having the same problem as me.  I was really frustrated that the program didn't work when I needed it, but am glad that this fixed the problem. 

      J
      james131
      Participating Frequently
      November 13, 2018

      For me this trick doesn't work.  I followed your directions and it doesn't work.

      J
      jzkarap
      Participating Frequently
      November 13, 2018

      Auto-hide menu bar is an option within a Mac's general preferences. The solution may not work for Photoshop--I was having trouble with multiple Adobe apps on CS5.5 and it was the solution to fix those programs. Photoshop was actually not one of the apps I had issues with, but I was testing the solutions in this thread in hopes of finding a fix. I don't know if the auto-hide menu bar trick will solve your issues, but mentioned it here in the hopes it would be useful.

      T
      Test Screen Name
      Legend
      November 7, 2018

      I like the idea of dual boot. When you need to use ancient software, boot the ancient Mac OS. Needs antique Mac of course.

      J
      james131
      Participating Frequently
      November 7, 2018

      I have an iMac running Mojave and PS CS5 version 12.0 x64.  Although PS does open and appears to be working it will crash as soon as I quit the program.  I know the recommended solution is to go into Accessibility and check the box Photoshop CS5.  This may work for some users while others it doesn't work. I even tried to install a newer version of Adobe Flash Player and that didn't resolve the issue.

      I have completely uninstalled Adobe CS5 suite.  I installed a strip down version of CS5 suite only installing Photoshop and no extra stuff.  Unfortunately, that doesn't work either.

      I think the best solution is to downgrade the macOS or install a newer CS version one that is compatible with Mojave.  The other option is to use something similar to Photoshop but is compatible with Mojave.

      B
      bradb27251197
      Participant
      November 8, 2018

      My Photoshop cs5 also crashes on exit, but I don't care--it is just a minor annoyance. This solution makes it possible to use the program, which is all that matters to me. I will often leave PS running for days.

      T
      Test Screen Name
      Legend
      November 5, 2018

      Dual boot of an old system?

      Show more replies
      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices