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Answered

Photoshop CS5 Crashes on File Opens in macOS Mojave

Forum|Forum|7 years ago
September 28, 2018
34 replies
66971 views

Yesterday, I upgraded my Macbook Air to Mojave and I've run into a major issue: any time I try to open a .psd file, Photoshop crashes instantly.

I'm able to open the program on its own and create new .psd files, but I can't successfully open any existing .psd file, which is very frustrating. I'm able to open non .psd files (i.e. PNG, JPG) in Photoshop with no issue. It seems to be specifically tied to opening .psd files.

I've gone into my Mac's settings, into Settings & Privacy --> Accessibility, and checked the box for Photoshop there, but it hasn't helped. I've also downloaded a free trial of Photoshop CC, and it works fine, but I'd rather use the program I've already paid for, rather than have to pay monthly for a new one.

Any help would be greatly appreciated. Thank you!

This topic has been closed for replies.

Correct answer bradb27251197

I have had the same problem for months until I ran into this solution. Try it. See if it works for you:

https://www.macworld.co.uk/how-to/mac-software/open-apps-wont-work-mojave-photoshop-3684425/

Show previous replies

mike@skema

Participant

Not worked for me on my MacBook pro ... CS6 runs, but CS5 crash after any manipulation. I do the trick, and change to original classic interface. Nothing to do.... The problem is I need to use this version to my students, because they have a CS5 in class computer.  Any other tips to try ? Thanks for your help. Mike

spotofblue

Participating Frequently

What worked for me was downloading the new flash player. So far, so good anyway.

Adobe Flash Player Install for all versions

dickb72802416

Participant

May I ask why this question is prominently marked as "Not Answered"? in soulpopped's original query? This question has indeed been answered and solved, as detailed in bradb27251197's reply and subsequent feedback.

D

Dawn Camp

Participant

I just opened my CS5 and had the same problem, but once I changed the Accessibility setting it seems to be working.

M

marysusanvaughn

Participant

I ran into the same problem. I updated my Mac desktop to the Mojave Operating System. Then, I opened my CS5 Photoshop. It crashed. It would open, then shut down. Then I was able to open an image, and it would crash again. I was NOT happy. I edit my artwork and more in Photoshop. I NEED photoshop! After doing some online research, I became increasingly aware that CS5 is not compatible with Mojave, and that I would need to upgrade to the most recent Photoshop application. The only way to do that is to go to Creative Cloud and download the application. On Mac, I got the .dmg file for Photoshop and Lightroom as that is what I signed up for. None of the .dmg files would open. I was really upset by this point, so I called Adobe and spoke to a representative. While on the phone with her, she said "do any other .dmg files open, or is it just Adobe .dmg files?" Interesting question. I opened my "Downloads" folder and scrolling through a million downloads I saw AdobeFlashPlayerinstaller.dmg, just for the heck of it. Not only did it pop up and install, suddenly, my Photoshop and Lightroom .dmg files popped up and started loading as well! FINALLY! Adobe was no help at all really, but just by chance I clicked on that one .dmg file for flash and they all started working. That said, if you are having difficulty getting the installer to run on your Mac Mojave desktop, install Adobe Flash Installer and see if that helps you like it helped me.

spotofblue

Participating Frequently

Worked for me, Thanks!!

J

juandemata

Participant

SOLUTION:

https://www.macworld.co.uk/how-to/mac-software/open-apps-wont-work-mojave-photoshop-3684425/

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nancyb12783787

Participant

Thank you! This worked for me.

B

bradb27251197

Participant

There is no question that we will have to drop 32-bit apps like CS5, but fortunately, not now. We can still run CS5 in Mojave! The solution I mentioned earlier fixed my CS5 PS crash problem! I am thrilled that I don't have to run PS in a virtual box (that was the other solution I came up with). You can download Parallels Lite from the App Store and install an earlier version of Mac OS X in a virtual space (and run CS5 there). It works, just not as conveniently as running it natively in Mojave.

T

Test Screen Name

Legend

Yes, but Apple change each version of Mac OS. Apple do not have the aim of keeping old apps running: Apple's aim is to force change (and sell updates). Your luck has run out.

T

tserenjargald75106164

Participant

Hi there! I am having the same problem, I gave PS access on security & privacy and also installed a new suggested java runtime. However PS still crushes since upgrading to Mojve almost all the time right after opening.

Any help would be greatly appreciated. Thank you!

Derek Cross

Community Expert

Upgrade to the current version of Photoshop to run under Mojave..

T

tserenjargald75106164

Participant

Well, CS5 is an old version of Photoshop which was bought as a set not a subscription. So there is no update available. I could purchase a new subscription, which I don't really want, as it worked perfectly fine on previous operating systems of Apple.

B

bradb27251197Correct answer

Participant

I have had the same problem for months until I ran into this solution. Try it. See if it works for you:

https://www.macworld.co.uk/how-to/mac-software/open-apps-wont-work-mojave-photoshop-3684425/

drlyon

Participant

I just upgraded to MacOS Mojave and then my CS5 Photoshop crashed every time I opened it. Then I read bradb27251197 Sep 29, 2018 7:20 AM POST and performed the directions in the link and WHALA!!!! Photoshop works again. I think its highway robbery to charge $20 a month for a product we may use once or twice a month to touch up photographs...I was sick at my stomach thinking of that...I there's going to be a lot of us that have been limping along dreading the day our CS5 suite no longer works as we paid a fortune for it...but time change but I still think its outrageous what Adobe is doing. BRAD THANKS!!! Your workaround was great...when I initially saw "take control of" verbiage I said heck no but I said heck yes one I realized the workaround works! LOL Cheers