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Energetic_CoralB836
Participant
September 28, 2018
Answered

Photoshop CS5 Crashes on File Opens in macOS Mojave

  • September 28, 2018
  • 34 replies
  • 66973 views

Yesterday, I upgraded my Macbook Air to Mojave and I've run into a major issue: any time I try to open a .psd file, Photoshop crashes instantly.

I'm able to open the program on its own and create new .psd files, but I can't successfully open any existing .psd file, which is very frustrating. I'm able to open non .psd files (i.e. PNG, JPG) in Photoshop with no issue. It seems to be specifically tied to opening .psd files.

I've gone into my Mac's settings, into Settings & Privacy --> Accessibility, and checked the box for Photoshop there, but it hasn't helped. I've also downloaded a free trial of Photoshop CC, and it works fine, but I'd rather use the program I've already paid for, rather than have to pay monthly for a new one.

Any help would be greatly appreciated. Thank you!

    This topic has been closed for replies.
    Correct answer bradb27251197

    I have had the same problem for months until I ran into this solution. Try it. See if it works for you:

    https://www.macworld.co.uk/how-to/mac-software/open-apps-wont-work-mojave-photoshop-3684425/

    34 replies

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    Poinsie
    Participant
    September 28, 2018

    Hey- I'm having the same problem. I have CS5 too. Everything works on the creative suite except for Photoshop. I tried reloading it and still doesn't work. Tried to reload my old OS and that was too risky. I would have to erase my entire hard drive and reload from my external had drive (time machine). So now I am having to upgrade photoshop on the icloud upgrade. I have to pay $20.99 a month for the rest of my life. Some Indian guy with marbles in his mouth took my credit card info and now has put me on hold for 1/2 hour so far. All these guys are in India.

    UGH.

    D Fosse
    Community Expert
    D FosseCommunity Expert
    Community Expert
    September 28, 2018

    Poinsie  wrote

    So now I am having to upgrade photoshop on the icloud upgrade. I have to pay $20.99 a month for the rest of my life.

    Photoshop + Lightroom (the Photography Plan) is $10 a month. If you signed up for 20, cancel.

    P
    Poinsie
    Participant
    September 28, 2018

    Thanks!

    E
    Energetic_CoralB836Author
    Participant
    September 28, 2018

    Well, I uninstalled CS5 and tried to reinstall it, and I got an error message basically saying it's no longer supported.

    Time for Plan B...

    Derek Cross
    Community Expert
    Derek CrossCommunity Expert
    Community Expert
    September 28, 2018

    Best to revert your OS.

      E
      Energetic_CoralB836Author
      Participant
      September 28, 2018

      This feels... extreme. Trying to reinstall Photoshop now.

      T
      Test Screen Name
      Legend
      September 28, 2018

      It's an early warning. Most old apps will stop completely in the massive changes next year in Mac OS 10.15.

      A
      Anonymous
      September 28, 2018

      Hi

      You can take a look at this to see if it helps, CS5 is 8 years old at this stage and you're trying to run it on a new MAC OS

      Known issues - Running Photoshop CC on macOS 10.14 Mojave

      E
      Energetic_CoralB836Author
      Participant
      September 28, 2018

      I saw this and, unfortunately, it doesn't help. Also, I realize my version of Photoshop is super old, but it worked (without issue) in High Sierra, so it's frustrating that it no longer functions one iteration later. Maybe it was the straw that broke the camel's back...

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