I'm reporting what appears to be a GPU rendering bug in Photoshop.I recently purchased a new HP Omen laptop specifically for Photoshop work, but I'm experiencing a persistent graphics issue that only occurs in Photoshop.SystemHP Omen Laptop Windows 11 AMD Ryzen 9 8940HX NVIDIA GeForce RTX 5060 Laptop GPU AMD Radeon 610M (integrated GPU) Photoshop 27.8 (also tested with 26.11.6)IssueRandom black horizontal lines appear only inside the Photoshop canvas.The artifacts usually appear while:Moving the mouse Panning the document Zooming Moving or transforming layersThe important detail is that the artifacts are limited to the image canvas only.The Photoshop interface (menus, panels, toolbar, etc.) remains completely normal, and the artifacts never appear elsewhere in Windows.I've attached a screenshot where the black line is visible only inside the canvas.Sometimes the issue becomes worse:Photoshop freezes. The screen briefly goes black. The laptop suddenly restarts. There is no BSOD.Important observationIf I disable:Edit → Preferences → Performance → Use Graphics Processorthe problem disappears completely.With GPU acceleration disabled:No black lines No visual artifacts Photoshop behaves normallyThis strongly suggests the issue is related to Photoshop's GPU rendering.Troubleshooting already performedI have already tried:HP OEM NVIDIA driver Latest NVIDIA Studio Driver Latest NVIDIA Game Ready Driver Clean driver installations Multiple Photoshop GPU settings Photoshop 27.8 Photoshop 26.11.6I also stress-tested the GPU using OCCT for approximately 38 minutes at 99% GPU usage.The GPU completed the test successfully:No artifacts No crashes Normal temperaturesThis makes me believe the hardware itself is functioning correctly, since the issue appears only inside Photoshop.Additional informationThe reason I'm trying to solve this instead of simply disabling GPU acceleration is that I specifically purchased this laptop because of its RTX 5060 GPU for Photoshop and other creative work.Disabling "Use Graphics Processor" is only a temporary workaround and defeats the purpose of having dedicated GPU acceleration.Has anyone experienced a similar issue, especially on RTX 50-series laptops or systems using hybrid graphics (AMD + NVIDIA)?I'd be happy to provide Photoshop System Info, crash logs, or perform additional tests if needed.Thank you.

Participant

Question

Photoshop displays random black horizontal lines on the canvas when "Use Graphics Processor" is enabled.

Forum|Forum|1 day ago
July 21, 2026
3 replies
19 views

I'm reporting what appears to be a GPU rendering bug in Photoshop.

I recently purchased a new HP Omen laptop specifically for Photoshop work, but I'm experiencing a persistent graphics issue that only occurs in Photoshop.

System

HP Omen Laptop
Windows 11
AMD Ryzen 9 8940HX
NVIDIA GeForce RTX 5060 Laptop GPU
AMD Radeon 610M (integrated GPU)
Photoshop 27.8 (also tested with 26.11.6)

Issue

Random black horizontal lines appear only inside the Photoshop canvas.

The artifacts usually appear while:

Moving the mouse
Panning the document
Zooming
Moving or transforming layers

The important detail is that the artifacts are limited to the image canvas only.

The Photoshop interface (menus, panels, toolbar, etc.) remains completely normal, and the artifacts never appear elsewhere in Windows.

I've attached a screenshot where the black line is visible only inside the canvas.

Sometimes the issue becomes worse:

Photoshop freezes.
The screen briefly goes black.
The laptop suddenly restarts.
There is no BSOD.

Important observation

If I disable:

Edit → Preferences → Performance → Use Graphics Processor

the problem disappears completely.

With GPU acceleration disabled:

No black lines
No visual artifacts
Photoshop behaves normally

This strongly suggests the issue is related to Photoshop's GPU rendering.

Troubleshooting already performed

I have already tried:

HP OEM NVIDIA driver
Latest NVIDIA Studio Driver
Latest NVIDIA Game Ready Driver
Clean driver installations
Multiple Photoshop GPU settings
Photoshop 27.8
Photoshop 26.11.6

I also stress-tested the GPU using OCCT for approximately 38 minutes at 99% GPU usage.

The GPU completed the test successfully:

No artifacts
No crashes
Normal temperatures

This makes me believe the hardware itself is functioning correctly, since the issue appears only inside Photoshop.

Additional information

The reason I'm trying to solve this instead of simply disabling GPU acceleration is that I specifically purchased this laptop because of its RTX 5060 GPU for Photoshop and other creative work.

Disabling "Use Graphics Processor" is only a temporary workaround and defeats the purpose of having dedicated GPU acceleration.

Has anyone experienced a similar issue, especially on RTX 50-series laptops or systems using hybrid graphics (AMD + NVIDIA)?

I'd be happy to provide Photoshop System Info, crash logs, or perform additional tests if needed.

Thank you.

A

AxelMatt

Community Expert

Moderators, @Mohit Goyal, please merge with the existing post:

P: Photoshop drawing random lines when using tools (Remove, Brush and other drawing tools) | Adobe DME

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI

Ged_Traynor

Community Expert

@AxelMatt I don’t think this is related to the link you posted, the OP has not mentioned using any of the tools mentioned in that link, as per the screenshot the OP has the crop tool selected.

N

NaefAuthor

Participant

Thanks, that's exactly my point. I don't think it's the same issue. I actually checked the post you linked and followed the pinned troubleshooting steps, but they didn't solve the problem. In my case, the artifacts only appear while moving the mouse in Photoshop. Sometimes they're thin horizontal lines, other times they're large blocks like in the screenshot. They change as I move the cursor and disappear immediately. It only happens in Photoshop. Since the suggested fix didn't help, could you please reopen the post? I'm still looking for a solution.

A

AxelMatt

Community Expert

@Naef Thread locked because double posting!

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI

N

NaefAuthor

Participant

I don't think it's the same issue. I actually checked the post you linked and followed the pinned troubleshooting steps, but they didn't solve the problem. In my case, the artifacts only appear while moving the mouse in Photoshop. Sometimes they're thin horizontal lines, other times they're large blocks like in the screenshot. They change as I move the cursor and disappear immediately. It only happens in Photoshop. Since the suggested fix didn't help, could you please reopen the post? I'm still looking for a solution.

N

NaefAuthor

Participant

Hello,

I'm reporting what appears to be a GPU rendering bug in Photoshop.

I recently purchased a new HP Omen laptop specifically for Photoshop work, but I'm experiencing a persistent graphics issue that only occurs in Photoshop.

System

HP Omen Laptop
Windows 11
AMD Ryzen 9 8940HX
NVIDIA GeForce RTX 5060 Laptop GPU
AMD Radeon 610M (integrated GPU)
Photoshop 27.8 (also tested with 26.11.6)

Issue

Random black horizontal lines appear only inside the Photoshop canvas.

The artifacts usually appear while:

Moving the mouse
Panning the document
Zooming
Moving or transforming layers

The important detail is that the artifacts are limited to the image canvas only.

The Photoshop interface (menus, panels, toolbar, etc.) remains completely normal, and the artifacts never appear elsewhere in Windows.

I've attached a screenshot where the black line is visible only inside the canvas.

Sometimes the issue becomes worse:

Photoshop freezes.
The screen briefly goes black.
The laptop suddenly restarts.
There is no BSOD.

Important observation

If I disable:

Edit → Preferences → Performance → Use Graphics Processor

the problem disappears completely.

With GPU acceleration disabled:

No black lines
No visual artifacts
Photoshop behaves normally

This strongly suggests the issue is related to Photoshop's GPU rendering.

Troubleshooting already performed

I have already tried:

HP OEM NVIDIA driver
Latest NVIDIA Studio Driver
Latest NVIDIA Game Ready Driver
Clean driver installations
Multiple Photoshop GPU settings
Photoshop 27.8
Photoshop 26.11.6

I also stress-tested the GPU using OCCT for approximately 38 minutes at 99% GPU usage.

The GPU completed the test successfully:

No artifacts
No crashes
Normal temperatures

This makes me believe the hardware itself is functioning correctly, since the issue appears only inside Photoshop.

Additional information

The reason I'm trying to solve this instead of simply disabling GPU acceleration is that I specifically purchased this laptop because of its RTX 5060 GPU for Photoshop and other creative work.

Disabling "Use Graphics Processor" is only a temporary workaround and defeats the purpose of having dedicated GPU acceleration.

Has anyone experienced a similar issue, especially on RTX 50-series laptops or systems using hybrid graphics (AMD + NVIDIA)?

I'd be happy to provide Photoshop System Info, crash logs, or perform additional tests if needed.

Thank you.

System

Issue

Important observation

Troubleshooting already performed

Additional information

System

Issue

Important observation

Troubleshooting already performed

Additional information

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