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agalatoli
Participant
Feb 24, 2026 6:04 PM UTC
Question

Photoshop Neural Filters - Eye direction - temporarily Unavailable

Hi there,

I have a big problem,

I am trying to use Neural Filters on Photoshop, specifically smart portrait with eye direction but every time I do I get this error I attached. I tried log out and in, I tried unistall everything and reinstall, I also tried removing the Neural filter plugin data from the library. Still same problem. Please help because I really need it, fast.

Alessandro

    2 replies

    Jeff_Coatsworth
    Community Expert
    Community Expert
    Nov 3, 2026 1:01 PM UTC

    Nov 3 - moved from the FrameMaker forum today.

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    Jeff_Coatsworth
    Community Expert
    Community Expert
    Feb 24, 2026 6:11 PM UTC

    Unfortunately, you’ve posted in the FrameMaker forum, not the Photoshop one. Even more unfortunate is that full moderation powers haven’t yet been put in place with this new Adobe Forums makeover, so I can’t move your post over to there like I could before. I suggest re-posting your question over there - https://community.adobe.com/p/photoshop 

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