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Participant
September 27, 2026
Question

Photoshop screen briefly turns black when zooming in/out on images

  • September 27, 2026
  • 1 reply
  • 55 views

Hi everyone,
I’m having a frustrating display issue in Photoshop and I’m hoping someone can help me figure out what’s causing it.
Whenever I zoom in or out of an image in Photoshop, the canvas briefly turns completely black for a few seconds before returning to the image. It happens consistently enough to interrupt my editing workflow.
I initially thought it might be related to the image file itself, but it happens with both TIFF and JPEG files, so it doesn't appear to be file-format specific.
What I've already tried:
Disabled Use Graphics Processor in Photoshop Preferences.
Restarted Photoshop and the computer.
Tested with both TIFF and JPEG files.
Checked my Photoshop settings for anything related to GPU/display performance.
The issue still occurs even with the graphics processor disabled.
I'm currently using a Dell Precision 5530 with an NVIDIA Quadro P2000 and Intel UHD 630 graphics.
I'm also using the latest version of Photoshop available to me through Creative Cloud, but I'm checking again to make sure there isn't an update pending.
At this point, I'm trying to determine whether this is a Photoshop issue, a display/driver issue, or something specific to my system.
Has anyone experienced the canvas going completely black for a few seconds when zooming in Photoshop?
I'd really appreciate any troubleshooting suggestions beyond simply disabling the GPU, since I've already tried that and it didn't resolve the problem.
Thanks!

1 reply

kglad
Community Expert
Community Expert
September 27, 2026

post this in the ps forum, https://community.adobe.com/p/photoshop

 

p.s. change your title to avoid a duplicate message problem.