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charchar712
Participating Frequently
July 9, 2013
Question

Problems with Photoshop CC 3D Text

  • July 9, 2013
  • 11 replies
  • 65473 views

     Recently, I got Photoshop CC. I started exploring the new features, and they're great! But when I tried to make 3D text, I couldn't do it... There was no 3D button/option. Is this a bug? If it is, how do I fix it? If not, why don't I have it, and what can I do to get it? I have Photoshop CS6 Extended, which allows me to create 3D text. I'm hoping I don't have to switch between versions every time I want to make 3D text...

Also, one more thing. When I first launched Photoshop CC, it said "Would you like to migrate your presets from Photoshop CS6?" I chose No, because I had no idea what this would do, since I'm not the most experienced Photoshop user. I hope this didn't cause my problem.

Thanks,

Charchar712

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      11 replies

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      SG...
      Adobe Employee
      SG...
      Adobe Employee
      July 10, 2013

      Hi,

      Not migrating the presets should have no impact for your case.

      What OS are you using? And which version of Ps CS6 do you have (13.0.5, or 13.1.2)? Does your video card have 512MB VRAM? You can check that by going to Help> System Info... and looking down the list for 'Video Card Memory:'

      Make sure you are using an RGB document too.

      regards,

      steve

      C
      charchar712Author
      Participating Frequently
      July 10, 2013

      I have a 64-Bit operating system, 4 GB of computer RAM, and a AMD A8 Graphics Card. The brand of my computer is ASUS. I am running Windows 8, as well.

      When I scroll over Photoshop CS6 to look at the version, etc., all it says is 13.0.0.0. I'm not sure what version it is. All I know is that it is Photoshop CS6 Extended.

      I couldn't find the Help > System Info on my computer. I searched up "System Info" in the windows 8 search menu, and all that came up was "System", and "change location settings". I clicked on System, and it brought me to my pc info page. I didn't find the VRAM anywhere there.

      EDIT: I searched a tutorial on how to find the RAM on my video card. My total available graphics memory is 2026 MB, my dedicated video memory is 512 MB, my system video memory is 0 MB, and my shared system memory is 1514 MB.

      Also, I always use RGB Color documents for Photoshop.

      SG...
      Adobe Employee
      SG...
      Adobe Employee
      July 10, 2013

      Hi,

      Ps CC is version 14.0.0. Launch the application and then go to Help> System Info... from the application menus. I believe the AMD A8 is a CPU that you can pair with a discrete GPU. Do you have a link to the ASUS model with tech specs.?

      Are you able to get Ps CS6 to generate 3D layers on the same machine? If so, then it is likely that the video card (or driver) is reporting less than 512 MB VRAM.

      regards,

      steve

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