Skip to main content
Pete.Green
Community Manager
Pete.GreenCommunity Manager
January 29, 2021
Question

Program Error Diagnostic Plugin feedback

  • January 29, 2021
  • 910 replies
  • 247983 views

Frustrated by Program Errors in Photoshop? We can help!

First, try the troubleshooting suggestions listed in the Program Errors when opening or saving files

 

Next, if after following the steps above and you're still encountering Program Errors:

  1. Follow the instructions to install the Program Error Diagnostic Plugin
  2. Open Photoshop and enable the Photoshop User Diagnostics option provided in the Plugins menu
  3. Reproduce the Program Error, then click OK to dismiss the Program Error dialog (This then copies the detailed error text to your clipboard)
  4. Click the blue Reply button on this post and paste the Program Error clipboard contents into this community thread

 

Doing this will assist our Engineering team's investigations so these Program Errors can be resolved.

    This topic has been closed for replies.

    910 replies

    Show previous replies
    eggmoo
    eggmoo
    Participant
    October 28, 2022

    Please advise on this:

     

    Photoshop Error information

    Code: -20

    Text: because of a disk error

    Message: Could not save “Julia_EP04_P02_XZ_v02.psd” because of a disk error.

    Stack:

    Adobe Photoshop 23.5.0 20220809.r.669 0e07917

    0 address: 0x1071f8c5c base: 0x10244c000 module name: 'Adobe Photoshop 2022' symbol info: '0   Adobe Photoshop 2022                0x00000001071f8c8c Adobe Photoshop 2022 + 81448076'

    1 address: 0x104d01c30 base: 0x10244c000 module name: 'Adobe Photoshop 2022' symbol info: '1   Adobe Photoshop 2022                0x0000000104d01c30 Adobe Photoshop 2022 + 42687536'

    2 address: 0x104d02068 base: 0x10244c000 module name: 'Adobe Photoshop 2022' symbol info: '2   Adobe Photoshop 2022                0x0000000104d02068 Adobe Photoshop 2022 + 42688616'

    3 address: 0x1045a27c4 base: 0x10244c000 module name: 'Adobe Photoshop 2022' symbol info: '3   Adobe Photoshop 2022                0x00000001045a27c4 Adobe Photoshop 2022 + 34957252'

    4 address: 0x103db6c44 base: 0x10244c000 module name: 'Adobe Photoshop 2022' symbol info: '4   Adobe Photoshop 2022                0x0000000103db6c44 Adobe Photoshop 2022 + 26651716'

    5 address: 0x104cfac90 base: 0x10244c000 module name: 'Adobe Photoshop 2022' symbol info: '5   Adobe Photoshop 2022                0x0000000104cfac90 Adobe Photoshop 2022 + 42658960'

    6 address: 0x104ce4fb8 base: 0x10244c000 module name: 'Adobe Photoshop 2022' symbol info: '6   Adobe Photoshop 2022                0x0000000104ce4fb8 Adobe Photoshop 2022 + 42569656'

    7 address: 0x104ce50e4 base: 0x10244c000 module name: 'Adobe Photoshop 2022' symbol info: '7   Adobe Photoshop 2022                0x0000000104ce50e4 Adobe Photoshop 2022 + 42569956'

    8 address: 0x104bf1728 base: 0x10244c000 module name: 'Adobe Photoshop 2022' symbol info: '8   Adobe Photoshop 2022                0x0000000104bf1728 Adobe Photoshop 2022 + 41572136'

    9 address: 0x1b545f0f4 base: 0x1b4ff5000 module name: 'AppKit' symbol info: '9   AppKit                              0x00000001b545f0f4 -[NSApplication _handleEvent:] + 76'

    10 address: 0x1b5027008 base: 0x1b4ff5000 module name: 'AppKit' symbol info: '10  AppKit                              0x00000001b5027008 -[NSApplication run] + 636'

    11 address: 0x104bf21b8 base: 0x10244c000 module name: 'Adobe Photoshop 2022' symbol info: '11  Adobe Photoshop 2022                0x0000000104bf21b8 Adobe Photoshop 2022 + 41574840'

    12 address: 0x104bf48e8 base: 0x10244c000 module name: 'Adobe Photoshop 2022' symbol info: '12  Adobe Photoshop 2022                0x0000000104bf48e8 Adobe Photoshop 2022 + 41584872'

    13 address: 0x104ce5950 base: 0x10244c000 module name: 'Adobe Photoshop 2022' symbol info: '13  Adobe Photoshop 2022                0x0000000104ce5950 Adobe Photoshop 2022 + 42572112'

    14 address: 0x107915298 base: 0x10244c000 module name: 'Adobe Photoshop 2022' symbol info: '14  Adobe Photoshop 2022                0x0000000107915298 Adobe Photoshop 2022 + 88904344'

    15 address: 0x1024523f4 base: 0x10244c000 module name: 'Adobe Photoshop 2022' symbol info: '15  Adobe Photoshop 2022                0x00000001024523f4 Adobe Photoshop 2022 + 25588'

    16 address: 0x10b96508c module name: '<unknown module>' symbol info: '16  dyld                                0x000000010b96508c start + 520'

     

    R
    RobertHD05
    Participant
    October 27, 2022

    Just updated PS to Ver 24. When attempting to use the Object Selection Tool and received this error.

    Photoshop Error information
    Code: -1
    Text: because of a program error
    Message: Could not complete your request because of a program error.
    Stack:
    Adobe Photoshop 24.0.0 20221013.r.59 3a3d761

    I am on a Windows 10/64bit machine with 64GB and a pair of GeForce GT 740 with 32GB each graphics card updated

    drivers 472.12

    Here is the rest of the error stack:

    0 address: 0x00007FF6057CAEB2 base: 0x00007FF600B60000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
    1 address: 0x00007FF60381D4CC base: 0x00007FF600B60000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    2 address: 0x00007FF60381CB89 base: 0x00007FF600B60000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    3 address: 0x00007FF602CF62F4 base: 0x00007FF600B60000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    4 address: 0x00007FF602CF5CA9 base: 0x00007FF600B60000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    5 address: 0x00007FF602CF5C29 base: 0x00007FF600B60000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    6 address: 0x00007FF602D0414D base: 0x00007FF600B60000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    7 address: 0x00007FF60385E5B5 base: 0x00007FF600B60000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    8 address: 0x00007FF603861447 base: 0x00007FF600B60000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    9 address: 0x00007FF603860E9A base: 0x00007FF600B60000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    10 address: 0x00007FF603840CB9 base: 0x00007FF600B60000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    11 address: 0x00007FF6011852F8 base: 0x00007FF600B60000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    12 address: 0x00007FF601185396 base: 0x00007FF600B60000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    13 address: 0x00007FF60117817F base: 0x00007FF600B60000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    14 address: 0x00007FF60118F911 base: 0x00007FF600B60000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    15 address: 0x00007FF60147170F base: 0x00007FF600B60000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    16 address: 0x00007FF60117AAB6 base: 0x00007FF600B60000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    17 address: 0x00007FF6013E7A72 base: 0x00007FF600B60000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    18 address: 0x00007FFFABF47034 base: 0x00007FFFABF30000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
    19 address: 0x00007FFFADA826A1 base: 0x00007FFFADA30000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

    Thanks, Robert

    J
    jzky
    Participant
    October 26, 2022

    When working with images in the 2023 photoshop, 24.0.0 release

    Photoshop Error information
    Code: -1
    Text: because of a program error
    Message: Could not complete your request because of a program error.
    Stack:
    Adobe Photoshop 24.0.0 20221013.r.59 3a3d761
    0 address: 0x00007FF6F93BAEB2 base: 0x00007FF6F4750000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
    1 address: 0x00007FF6F740D4CC base: 0x00007FF6F4750000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    2 address: 0x00007FF6F740CB89 base: 0x00007FF6F4750000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    3 address: 0x00007FF6F68E62F4 base: 0x00007FF6F4750000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    4 address: 0x00007FF6F68E5CA9 base: 0x00007FF6F4750000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    5 address: 0x00007FF6F68E5C29 base: 0x00007FF6F4750000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    6 address: 0x00007FF6F68F414D base: 0x00007FF6F4750000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    7 address: 0x00007FF6F744E5B5 base: 0x00007FF6F4750000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    8 address: 0x00007FF6F7451447 base: 0x00007FF6F4750000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    9 address: 0x00007FF6F7450E9A base: 0x00007FF6F4750000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    10 address: 0x00007FF6F7430CB9 base: 0x00007FF6F4750000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    11 address: 0x00007FF6F4D752F8 base: 0x00007FF6F4750000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    12 address: 0x00007FF6F4D75396 base: 0x00007FF6F4750000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    13 address: 0x00007FF6F4D6817F base: 0x00007FF6F4750000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    14 address: 0x00007FF6F4D7F911 base: 0x00007FF6F4750000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    15 address: 0x00007FF6F506170F base: 0x00007FF6F4750000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    16 address: 0x00007FF6F4D6AAB6 base: 0x00007FF6F4750000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    17 address: 0x00007FF6F4FD7A72 base: 0x00007FF6F4750000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    18 address: 0x00007FFB7B74244D base: 0x00007FFB7B730000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
    19 address: 0x00007FFB7CB6DFB8 base: 0x00007FFB7CB10000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

     

    C
    Adobe Employee
    chhavi.jain
    Adobe Employee
    February 28, 2023

    Hi, Thank you for sharing this.

    Would you please share the system info (from Help > System Info), as well as the steps you followed in the application that led to this error? These details will be incredibly helpful in our investigations. Thanks!

    M
    MarcelaC.
    Participant
    October 26, 2022

    Hi! I keep getting this error when I use my brush tool on my surface pro 8, and the more i use it, the more i get it! I gotta use my brush!!! Please help. Thanks

     

    Photoshop Error information
    Code: -1
    Text: because of a program error
    Message: Could not complete your request because of a program error.
    Stack:
    Adobe Photoshop 23.5.1 20220907.r.724 5600b96
    0 address: 0x00007FF7BF742F43 base: 0x00007FF7BABE0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
    1 address: 0x00007FF7BD84F06C base: 0x00007FF7BABE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    2 address: 0x00007FF7BD84E729 base: 0x00007FF7BABE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    3 address: 0x00007FF7BCD274E4 base: 0x00007FF7BABE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    4 address: 0x00007FF7BCD273A9 base: 0x00007FF7BABE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    5 address: 0x00007FF7BCD271A9 base: 0x00007FF7BABE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    6 address: 0x00007FF7BCD3537D base: 0x00007FF7BABE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    7 address: 0x00007FF7BD890055 base: 0x00007FF7BABE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    8 address: 0x00007FF7BD892E07 base: 0x00007FF7BABE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    9 address: 0x00007FF7BD89285A base: 0x00007FF7BABE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    10 address: 0x00007FF7BD8727C9 base: 0x00007FF7BABE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    11 address: 0x00007FF7BB1DB5E8 base: 0x00007FF7BABE0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    12 address: 0x00007FF7BB1DB686 base: 0x00007FF7BABE0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    13 address: 0x00007FF7BB1CEF2F base: 0x00007FF7BABE0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    14 address: 0x00007FF7BB1E58A1 base: 0x00007FF7BABE0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    15 address: 0x00007FF7BB4C2B6F base: 0x00007FF7BABE0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    16 address: 0x00007FF7BB1D1846 base: 0x00007FF7BABE0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    17 address: 0x00007FF7BB43C3D2 base: 0x00007FF7BABE0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    18 address: 0x00007FFA7C4854E0 base: 0x00007FFA7C470000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
    19 address: 0x00007FFA7D42485B base: 0x00007FFA7D420000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

     

    J
    John_2552
    Participant
    October 25, 2022

    Photoshop Error information
    Code: -1
    Text: porque ha habido un error de programa
    Message: No se ha podido cumplir porque ha habido un error de programa.
    Stack:
    Adobe Photoshop 24.0.0 20221013.r.59 3a3d761
    0 address: 0x00007FF7B2C8AEB2 base: 0x00007FF7AE020000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
    1 address: 0x00007FF7B0CDD4CC base: 0x00007FF7AE020000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    2 address: 0x00007FF7B0CDCB89 base: 0x00007FF7AE020000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    3 address: 0x00007FF7B01B62F4 base: 0x00007FF7AE020000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    4 address: 0x00007FF7B01B5CA9 base: 0x00007FF7AE020000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    5 address: 0x00007FF7B01B5C29 base: 0x00007FF7AE020000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    6 address: 0x00007FF7B01C414D base: 0x00007FF7AE020000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    7 address: 0x00007FF7B0D1E5B5 base: 0x00007FF7AE020000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    8 address: 0x00007FF7B0D21447 base: 0x00007FF7AE020000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    9 address: 0x00007FF7B0D20E9A base: 0x00007FF7AE020000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    10 address: 0x00007FF7B0D00CB9 base: 0x00007FF7AE020000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    11 address: 0x00007FF7AE6452F8 base: 0x00007FF7AE020000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    12 address: 0x00007FF7AE645396 base: 0x00007FF7AE020000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    13 address: 0x00007FF7AE63817F base: 0x00007FF7AE020000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    14 address: 0x00007FF7AE64F911 base: 0x00007FF7AE020000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    15 address: 0x00007FF7AE93170F base: 0x00007FF7AE020000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    16 address: 0x00007FF7AE63AAB6 base: 0x00007FF7AE020000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    17 address: 0x00007FF7AE8A7A72 base: 0x00007FF7AE020000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    18 address: 0x00007FFA07717034 base: 0x00007FFA07700000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
    19 address: 0x00007FFA080626A1 base: 0x00007FFA08010000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

     

    K
    KaiKei
    Participant
    October 20, 2022

    Hii i updated photoshop to the latest one but it still wont open any of the files that i saved on my pc 

    Help pls

    Photoshop Error information
    Code: -1
    Text: because of a program error
    Message: Could not open “04.01.psd” because of a program error.
    Stack:
    Adobe Photoshop 24.0.0 20221013.r.59 3a3d761
    0 address: 0x00007FF6B387AEB2 base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
    1 address: 0x00007FF6B18CD4CC base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    2 address: 0x00007FF6B18CCB89 base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    3 address: 0x00007FF6B18CE8EA base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    4 address: 0x00007FF6B02EC52E base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    5 address: 0x00007FF6B18CE949 base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    6 address: 0x00007FF6B18CD750 base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    7 address: 0x00007FF6B09317FD base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    8 address: 0x00007FF6B093439C base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    9 address: 0x00007FF6B0F5A16B base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    10 address: 0x00007FF6B05CFBE7 base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    11 address: 0x00007FF6B05CF9E3 base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    12 address: 0x00007FF6B05CF454 base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    13 address: 0x00007FF6AF9B81D1 base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    14 address: 0x00007FF6AF688CCE base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    15 address: 0x00007FF6AF25603E base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    16 address: 0x00007FF6AFCA270E base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    17 address: 0x00007FF6B1987E60 base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    18 address: 0x00007FF6B18EF85B base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    19 address: 0x00007FF6B18EB3AC base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    20 address: 0x00007FF6B1935671 base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    21 address: 0x00007FF6B1934E45 base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    22 address: 0x00007FF6B1910E9A base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    23 address: 0x00007FF6B18F0CB9 base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    24 address: 0x00007FF6AF2352F8 base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    25 address: 0x00007FF6AF235396 base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    26 address: 0x00007FF6AF228A58 base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    27 address: 0x00007FF6AF23F911 base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    28 address: 0x00007FF6AF52170F base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    29 address: 0x00007FF6AF22AAB6 base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    30 address: 0x00007FF6AF497A72 base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    31 address: 0x00007FF921BE54E0 base: 0x00007FF921BD0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
    32 address: 0x00007FF922B2485B base: 0x00007FF922B20000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

     

    Ashur Isaac
    Ashur Isaac
    Participant
    October 19, 2022

    Photoshop Error information
    Code: -1
    Text: because of a program error
    Message: Could not complete your request because of a program error.
    Stack:
    Adobe Photoshop 24.0.0 20221013.r.59 3a3d761
    0 address: 0x00007FF6F844AEB2 base: 0x00007FF6F37E0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
    1 address: 0x00007FF6F649D4CC base: 0x00007FF6F37E0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    2 address: 0x00007FF6F649CB89 base: 0x00007FF6F37E0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    3 address: 0x00007FF6F59762F4 base: 0x00007FF6F37E0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    4 address: 0x00007FF6F5975CA9 base: 0x00007FF6F37E0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    5 address: 0x00007FF6F5975C29 base: 0x00007FF6F37E0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    6 address: 0x00007FF6F598414D base: 0x00007FF6F37E0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    7 address: 0x00007FF6F64DE5B5 base: 0x00007FF6F37E0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    8 address: 0x00007FF6F64E1447 base: 0x00007FF6F37E0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    9 address: 0x00007FF6F64E0E9A base: 0x00007FF6F37E0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    10 address: 0x00007FF6F64C0CB9 base: 0x00007FF6F37E0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    11 address: 0x00007FF6F3E052F8 base: 0x00007FF6F37E0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    12 address: 0x00007FF6F3E05396 base: 0x00007FF6F37E0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    13 address: 0x00007FF6F3DF817F base: 0x00007FF6F37E0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    14 address: 0x00007FF6F3E0F911 base: 0x00007FF6F37E0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    15 address: 0x00007FF6F40F170F base: 0x00007FF6F37E0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    16 address: 0x00007FF6F3DFAAB6 base: 0x00007FF6F37E0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    17 address: 0x00007FF6F4067A72 base: 0x00007FF6F37E0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    18 address: 0x00007FFF5F997034 base: 0x00007FFF5F980000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
    19 address: 0x00007FFF617E26A1 base: 0x00007FFF61790000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

     

    stevethornton
    stevethornton
    Known Participant
    October 16, 2022

    WILL NOT PRINT!

     

    Photoshop Error information
    Code: -1
    Text: because of a program error
    Message: Could not print “09 Page 15 - 18.psd” because of a program error.
    Stack:
    Adobe Photoshop 23.5.1 20220907.r.724 5600b96
    0 address: 0x00007FF6F9772F43 base: 0x00007FF6F4C10000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
    1 address: 0x00007FF6F787F06C base: 0x00007FF6F4C10000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    2 address: 0x00007FF6F787E729 base: 0x00007FF6F4C10000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    3 address: 0x00007FF6F78804CA base: 0x00007FF6F4C10000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    4 address: 0x00007FF6F5CDEACC base: 0x00007FF6F4C10000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    5 address: 0x00007FF6F5CDEF3B base: 0x00007FF6F4C10000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    6 address: 0x00007FF6F6FF0497 base: 0x00007FF6F4C10000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    7 address: 0x00007FF6F78E6E11 base: 0x00007FF6F4C10000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    8 address: 0x00007FF6F78E65E5 base: 0x00007FF6F4C10000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    9 address: 0x00007FF6F78C285A base: 0x00007FF6F4C10000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    10 address: 0x00007FF6F78A27C9 base: 0x00007FF6F4C10000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    11 address: 0x00007FF6F520B5E8 base: 0x00007FF6F4C10000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    12 address: 0x00007FF6F520B686 base: 0x00007FF6F4C10000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    13 address: 0x00007FF6F51FF808 base: 0x00007FF6F4C10000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    14 address: 0x00007FF6F52158A1 base: 0x00007FF6F4C10000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    15 address: 0x00007FF6F54F2B6F base: 0x00007FF6F4C10000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    16 address: 0x00007FF6F5201846 base: 0x00007FF6F4C10000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    17 address: 0x00007FF6F546C3D2 base: 0x00007FF6F4C10000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    18 address: 0x00007FFF95E17034 base: 0x00007FFF95E00000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
    19 address: 0x00007FFF968226A1 base: 0x00007FFF967D0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

     

    Thanks!

     

    ST

    barbaraf68008533
    barbaraf68008533
    Participant
    October 13, 2022

    Hi,

    I've been unable to open a photo originally taken on an iphone, which I copied from iCloud Photos to my C drive on my PC. I got the error message "Could not complete your request due to a program error"

    Followed link to troubleshooting provided by Adobe: Learn how to fix, "Photoshop could not complete your request because of a program error" when opening or saving files (adobe.com)

     

    I did all the steps at that page, no luck.  I then considered that the file might be in the heic format even if the extension said jpg, and followed the instructions for going to the Microsoft store and getting 2 apps. HEIF Image Extension was listed as already installed. I bought the HEVC video extensions. I reopened Photoshop, and still cannot open the file. I installed the suggested plug in, and ran "Simulate error" because duplicating the steps did not result in any stack info saved to clipboard.  Here's what I got:

    Photoshop Error information

    Code: -1

    Text: because of a program error

    Message: Could not complete your request because of a program error.

    Stack:

    Adobe Photoshop 23.5.1 20220907.r.724 5600b96

    0          address: 0x00007FF66D252F43        base: 0x00007FF6686F0000  module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.

    1          address: 0x00007FF66B35F06C        base: 0x00007FF6686F0000  module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.

    2          address: 0x00007FF66B35E729        base: 0x00007FF6686F0000  module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.

    3          address: 0x00007FF66A8374E4        base: 0x00007FF6686F0000  module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.

    4          address: 0x00007FF66A8373A9        base: 0x00007FF6686F0000  module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.

    5          address: 0x00007FF66A8371A9        base: 0x00007FF6686F0000  module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.

    6          address: 0x00007FF66A84537D        base: 0x00007FF6686F0000  module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.

    7          address: 0x00007FF66B3A0055        base: 0x00007FF6686F0000  module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.

    8          address: 0x00007FF66B3A2E07        base: 0x00007FF6686F0000  module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.

    9          address: 0x00007FF66B3A285A       base: 0x00007FF6686F0000  module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.

    10        address: 0x00007FF66B3827C9        base: 0x00007FF6686F0000  module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.

    11        address: 0x00007FF668CEB5E8       base: 0x00007FF6686F0000  module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.

    12        address: 0x00007FF668CEB686        base: 0x00007FF6686F0000  module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.

    13        address: 0x00007FF668CDEF2F       base: 0x00007FF6686F0000  module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.

    14        address: 0x00007FF668CF58A1        base: 0x00007FF6686F0000  module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.

    15        address: 0x00007FF668FD2B6F        base: 0x00007FF6686F0000  module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.

    16        address: 0x00007FF668CE1846        base: 0x00007FF6686F0000  module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.

    17        address: 0x00007FF668F4C3D2        base: 0x00007FF6686F0000  module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.

    18        address: 0x00007FFE0D107034        base: 0x00007FFE0D0F0000 module name: 'KERNEL32.DLL'        symbol: BaseThreadInitThunk:-1 in n.a.

    19        address: 0x00007FFE0E9426A1        base: 0x00007FFE0E8F0000 module name: 'ntdll.dll'           symbol: RtlUserThreadStart:-1 in n.a.

    B
    bruces18156079
    Inspiring
    October 11, 2022

    I am at wits end. PS has never worked properly for me since we updated in ?June-ish? time frame.
    I have followed every troubleshooting step for reseting all preferences, to using creative cloud to uninstall and reinstall. I sometimes get this error, but always get the "could not save presets" when closing.

     

    Photoshop Error information
    Code: -1
    Text: because of a program error
    Message: Could not complete your request because of a program error.
    Stack:
    Adobe Photoshop 23.5.1 20220907.r.724 5600b96
    0 address: 0x00007FF7D6982F43 base: 0x00007FF7D1E20000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
    1 address: 0x00007FF7D4A8F06C base: 0x00007FF7D1E20000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    2 address: 0x00007FF7D4A8E729 base: 0x00007FF7D1E20000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    3 address: 0x00007FF7D3F674E4 base: 0x00007FF7D1E20000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    4 address: 0x00007FF7D3F673A9 base: 0x00007FF7D1E20000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    5 address: 0x00007FF7D3F671A9 base: 0x00007FF7D1E20000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    6 address: 0x00007FF7D3F7537D base: 0x00007FF7D1E20000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    7 address: 0x00007FF7D4AD0055 base: 0x00007FF7D1E20000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    8 address: 0x00007FF7D4AD2E07 base: 0x00007FF7D1E20000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    9 address: 0x00007FF7D4AD285A base: 0x00007FF7D1E20000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    10 address: 0x00007FF7D4AB27C9 base: 0x00007FF7D1E20000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    11 address: 0x00007FF7D241B5E8 base: 0x00007FF7D1E20000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    12 address: 0x00007FF7D241B686 base: 0x00007FF7D1E20000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    13 address: 0x00007FF7D240EF2F base: 0x00007FF7D1E20000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    14 address: 0x00007FF7D24258A1 base: 0x00007FF7D1E20000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    15 address: 0x00007FF7D2702B6F base: 0x00007FF7D1E20000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    16 address: 0x00007FF7D2411846 base: 0x00007FF7D1E20000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    17 address: 0x00007FF7D267C3D2 base: 0x00007FF7D1E20000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    18 address: 0x00007FFC191D7034 base: 0x00007FFC191C0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
    19 address: 0x00007FFC1AA226A1 base: 0x00007FFC1A9D0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

     

    Show more replies
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices