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Pete.Green
Community Manager
January 29, 2021
Question

Program Error Diagnostic Plugin feedback

  • January 29, 2021
  • 910 replies
  • 247964 views

Frustrated by Program Errors in Photoshop? We can help!

First, try the troubleshooting suggestions listed in the Program Errors when opening or saving files

 

Next, if after following the steps above and you're still encountering Program Errors:

  1. Follow the instructions to install the Program Error Diagnostic Plugin
  2. Open Photoshop and enable the Photoshop User Diagnostics option provided in the Plugins menu
  3. Reproduce the Program Error, then click OK to dismiss the Program Error dialog (This then copies the detailed error text to your clipboard)
  4. Click the blue Reply button on this post and paste the Program Error clipboard contents into this community thread

 

Doing this will assist our Engineering team's investigations so these Program Errors can be resolved.

This topic has been closed for replies.

910 replies

Participant
July 26, 2022

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.4.2 20220711.r.603 aa147b3
0 address: 0x00007FF6C183E903 base: 0x00007FF6BCDE0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF6BF9CC70C base: 0x00007FF6BCDE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF6BF9CBDC9 base: 0x00007FF6BCDE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF6BEEDB234 base: 0x00007FF6BCDE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF6BEEDAD69 base: 0x00007FF6BCDE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF6BEEDAB69 base: 0x00007FF6BCDE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF6BEEE8DDD base: 0x00007FF6BCDE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF6BFA0CDA5 base: 0x00007FF6BCDE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF6BFA0FB57 base: 0x00007FF6BCDE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF6BFA0F5AA base: 0x00007FF6BCDE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF6BF9EFE69 base: 0x00007FF6BCDE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF6BD3BE6C8 base: 0x00007FF6BCDE0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF6BD3BE766 base: 0x00007FF6BCDE0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF6BD3B1FBF base: 0x00007FF6BCDE0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF6BD3C8981 base: 0x00007FF6BCDE0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF6BD68B5EC base: 0x00007FF6BCDE0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF6BD3B48C9 base: 0x00007FF6BCDE0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF6BD619E72 base: 0x00007FF6BCDE0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
18 address: 0x00007FF85BC554E0 base: 0x00007FF85BC40000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
19 address: 0x00007FF85C7E485B base: 0x00007FF85C7E0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

Participant
July 26, 2022

Mac OS X  2 ?ATTR?ä[äcom.apple.TextEncodingócom.apple.lastuseddate#PS<�com.apple.quarantineUTF-8;134217984——Ś_gźśq/0083;60107504;Safari;121562A8-AF09-461E-B226-4C93DC075E56

Participant
July 22, 2022

Photoshop Error information
Code: -1
Text: devido a erro no programa
Message: Não foi possível completar o seu pedido devido a erro no programa.
Stack:
Adobe Photoshop 23.4.2 20220711.r.603 aa147b3
0 address: 0x00007FF76062E903 base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF75E7BC70C base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF75E7BBDC9 base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF75DCCB234 base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF75DCCAD69 base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF75DCCAB69 base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF75DCD8DDD base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF75E7FCDA5 base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF75E7FFB57 base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF75E7FF5AA base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF75E7DFE69 base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF75C1AE6C8 base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF75C1AE766 base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF75C1A1FBF base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF75C1B8981 base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF75C47B5EC base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF75C1A48C9 base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF75C409E72 base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
18 address: 0x00007FFE62EE7034 base: 0x00007FFE62ED0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
19 address: 0x00007FFE64E02651 base: 0x00007FFE64DB0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

Participant
July 22, 2022

Photoshop Error information
Code: -1
Text: devido a erro no programa
Message: Não foi possível completar o seu pedido devido a erro no programa.
Stack:
Adobe Photoshop 23.4.2 20220711.r.603 aa147b3
0 address: 0x00007FF76062E903 base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF75E7BC70C base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF75E7BBDC9 base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF75DCCB234 base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF75DCCAD69 base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF75DCCAB69 base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF75DCD8DDD base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF75E7FCDA5 base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF75E7FFB57 base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF75E7FF5AA base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF75E7DFE69 base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF75C1AE6C8 base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF75C1AE766 base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF75C1A1FBF base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF75C1B8981 base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF75C47B5EC base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF75C1A48C9 base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF75C409E72 base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
18 address: 0x00007FFE62EE7034 base: 0x00007FFE62ED0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
19 address: 0x00007FFE64E02651 base: 0x00007FFE64DB0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

Participant
July 22, 2022

Error using Photshop... always got  "Could not complete your request because of a program error." for a lot of actions... please help!

------

Photoshop Error information
Code: -1
Text: poiché si è verificato un errore del programma
Message: Impossibile completare il comando "Curve" poiché si è verificato un errore del programma.
Stack:
Adobe Photoshop 23.4.2 20220711.r.603 aa147b3
0 address: 0x00007FF7E21FE903 base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF7E038C70C base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF7E038BDC9 base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF7E038DB6A base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF7DEE6D89E base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF7E038DBC9 base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF7E038C990 base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF7DFF0FD9D base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF7DFF11617 base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF7DF722459 base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF7DF71EE14 base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF7DEDD3D61 base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF7DEDDCB14 base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
13 address: 0x00007FF7DF3D4C4D base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
14 address: 0x00007FF7DF3F0B75 base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
15 address: 0x00007FF7DF3F0FF3 base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
16 address: 0x00007FF7DF3DDDA1 base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
17 address: 0x00007FF7DF3DBB30 base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
18 address: 0x00007FF7DF3EA587 base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
19 address: 0x00007FF7DF71B2C5 base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
20 address: 0x00007FF7DED51D25 base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
21 address: 0x00007FF7DF71D25B base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
22 address: 0x00007FF7DE36822E base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
23 address: 0x00007FF7E038E9DD base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
24 address: 0x00007FF7E039BEFD base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
25 address: 0x00007FF7E039BF44 base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
26 address: 0x00007FF7DDD77048 base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
27 address: 0x00007FF7DDDA4449 base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
28 address: 0x00007FF7DDDB2963 base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
29 address: 0x00007FF7DDDA5105 base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
30 address: 0x00007FFE2E52E858 base: 0x00007FFE2E520000 module name: 'USER32.dll' symbol: CallWindowProcW:-1 in n.a.
31 address: 0x00007FFE2E52E4EE base: 0x00007FFE2E520000 module name: 'USER32.dll' symbol: CallWindowProcW:-1 in n.a.
32 address: 0x00007FFDB8152D8F base: 0x00007FFDB8090000 module name: 'AdobeOwl.dll' symbol: DllMain:-1 in n.a.
33 address: 0x00007FFDB8173113 base: 0x00007FFDB8090000 module name: 'AdobeOwl.dll' symbol: DllMain:-1 in n.a.
34 address: 0x00007FFDB81528DA base: 0x00007FFDB8090000 module name: 'AdobeOwl.dll' symbol: DllMain:-1 in n.a.
35 address: 0x00007FFDB81620CD base: 0x00007FFDB8090000 module name: 'AdobeOwl.dll' symbol: DllMain:-1 in n.a.
36 address: 0x00007FF7DF397B13 base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
37 address: 0x00007FFE2E52E858 base: 0x00007FFE2E520000 module name: 'USER32.dll' symbol: CallWindowProcW:-1 in n.a.
38 address: 0x00007FFE2E52E3DC base: 0x00007FFE2E520000 module name: 'USER32.dll' symbol: DispatchMessageW:-1 in n.a.
39 address: 0x00007FFE2E540BC3 base: 0x00007FFE2E520000 module name: 'USER32.dll' symbol: SendMessageTimeoutW:-1 in n.a.

 

Participant
July 21, 2022

Trying to add the plugin for saving avif file types.

 

Adobe Photoshop Version: 23.4.2 20220711.r.603 aa147b3 x64
Number of Launches: 97
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.22000.795
System architecture: Intel CPU Family:6, Model:12, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, AVX-512, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2803 MHz
Built-in memory: 16024 MB
Free memory: 10261 MB
Memory available to Photoshop: 11795 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
SAM SDK Version: 2.0.0-main.1224
ACP.local Status:
- SDK Version: 2.5.1.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 5.14.2.1
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 3.90.3
Content Credentials is disabled
Content Credential Helper Version: Not Available
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 2
Font Preview: Medium
HarfBuzz Version: 2.8.1
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: Intel(R) Iris(R) Xe Graphics
GPUVendor: INTEL
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 8,534 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Display: 1
Display Bounds: top=0, left=0, bottom=2160, right=3840
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe" -baseTimeMS=728481303 -comment=Photoshop Version: Adobe Photoshop 23.4.2 20220711.r.603 aa147b3 x64

[655 ms]
Start sniffer 2022-07-21 10:50:44
# Photoshop Version: Adobe Photoshop 23.4.2 20220711.r.603 aa147b3 x64
C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe -baseTimeMS=728481303 -comment=Photoshop Version: Adobe Photoshop 23.4.2 20220711.r.603 aa147b3 x64

{34 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,536, 864)
Dimensions: (1,536 864)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Intel(R) Iris(R) Xe Graphics index=0 preferred=1)

# devices: 1
Device 0
Name: Intel(R) Iris(R) Xe Graphics
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 8,534 MB
VRAM: 134 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,400 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: INTEL
Driver:
C:\windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_e8b0d2fc8e70edd8\igd10iumd64.dll
C:\windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_e8b0d2fc8e70edd8\igd12umd64.dll
C:\windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_e8b0d2fc8e70edd8\igdumdim64.dll
Driver date: 2021-08-20 000000.000000-000
Driver age: 11 months
Driver version: 30.0.100.9864
Supports UMA: SUPPORTED
D3D-ID: 39497
End platform native
{119 ms}

{119 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,536, 864)
Dimensions: (1,536 864)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Intel(R) Iris(R) Xe Graphics index=0 preferred=1)

# devices: 1
Device 0
Name: Intel(R) Iris(R) Xe Graphics
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 8,534 MB
VRAM: 134 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,400 MB
API version: 4.6 (4.6.0 - Build 30.0.100.9864)
Device version: 4.6 (4.6.0 - Build 30.0.100.9864)
Vendor name: INTEL
Driver:
C:\windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_e8b0d2fc8e70edd8\igd10iumd64.dll
C:\windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_e8b0d2fc8e70edd8\igd12umd64.dll
C:\windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_e8b0d2fc8e70edd8\igdumdim64.dll
Driver date: 2021-08-20 000000.000000-000
Driver age: 11 months
Driver version: 30.0.100.9864
GLSL version: 4.60 (4.60 - Build 30.0.100.9864)
End platform OpenGL
{200 ms}

{200 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: Intel(R) Iris(R) Xe Graphics
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 6,720 MB
VRAM: 6,720 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 )
Device version: 3.0 (OpenCL 3.0 NEO )
Vendor name: INTEL
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 34 GB / s
Compute score: 765.97
Device name string: Intel(R) Iris(R) Xe Graphics
Device vendor string: Intel(R) Corporation
Platform name string: Intel(R) OpenCL HD Graphics
Platform vendor string: Intel(R) Corporation
End platform OpenCL
{571 ms}

Exit code kExitNormal
End sniffer 2022-07-21 10:50:45
[kStatusNormal, kExitNormal]

[655 ms]
Finish RunAllAPIs

[1321 ms]
Start GetSnifferResult

[1321 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 96040373296818073736
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): off
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2022\
Temporary file path: C:\Users\photo\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
E:\, 931.5G, 478.8G free
C:\, 237.7G, 59.7G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Plug-ins\

Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2022/05/11-19:49:04 79.494feda 79.494feda
AdbePM.dll PatchMatch 2022/02/25:12:53:06 1.a395fef450779ea9616c03e6954212ab52393b07 1.a395fef450779ea9616c03e6954212ab52393b07
AdobeLinguistic.dll Adobe Linguisitc Library 353c9a5
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2022/05/30-10:43:04 79.c012c40 79.c012c40
AdobePDFSettings.dll Adobe PDFSettings 1.07
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.cb34c9e 79.cb34c9e
AdobeXMP.dll Adobe XMP Core 2022/05/09-07:22:29 79.566ebc5 79.566ebc5
AdobeXMPFiles.dll Adobe XMP Files 2022/05/09-07:22:29 79.566ebc5 79.566ebc5
AdobeXMPScript.dll Adobe XMP Script 2022/05/09-07:22:29 79.566ebc5 79.566ebc5
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2022/05/11-19:49:04 79.494feda 79.494feda
AID.dll AID DLL 1.0.0.33
AIDE.dll AIDE 2022/05/11-19:49:04 79.6814115 79.6814115
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2022 26.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2022/05/11-19:49:04 79.494feda 79.494feda
AXE8SharedExpat.dll AXE8SharedExpat 2022/02/04-19:11:32 79.97e751e 79.97e751e
AXEDOMCore.dll AXEDOMCore 2022/02/04-19:11:32 79.97e751e 79.97e751e
Bib.dll BIB 2022/05/11-19:49:04 79.494feda 79.494feda
BIBUtils.dll BIBUtils 2022/05/11-19:49:04 79.494feda 79.494feda
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_program_options.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2022/05/11-19:49:04 79.494feda 79.494feda
CRClient.dll Adobe Crash Reporter Client DLL 4.7.0.0
DirectML.dll DirectML Redistributable Library 1.8.0+211118-1842.1.dml-1.8.278eec2
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-6.1.1-uxpr
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/01/04-10:07:31 82.3 82.3
filterport.dll FilterPort 1.1 O
icucnv69.dll International Components for Unicode Build 13.1.a82691a
icudt69.dll International Components for Unicode Build 13.1.a82691a
icuin69.dll International Components for Unicode Build 13.1.a82691a
icuuc69.dll International Components for Unicode Build 13.1.a82691a
igestep30.dll IGES Reader 9.3.0.113
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.3 (r0x0ee262de)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.3 (r0x0ee262de)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.3 (r0x0ee262de)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.3 (r0x0ee262de)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.3 (r0x0ee262de)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.3 (r0x0ee262de)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.3 (r0x0ee262de)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.3 (r0x0ee262de)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.3 (r0x0ee262de)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.3 (r0x0ee262de)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.3 (r0x0ee262de)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.3 (r0x0ee262de)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.3 (r0x0ee262de)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.3 (r0x0ee262de)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.3 (r0x0ee262de)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.3 (r0x0ee262de)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.3 (r0x0ee262de)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.3 (r0x0ee262de)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.3 (r0x0ee262de)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.3 (r0x0ee262de)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.3 (r0x0ee262de)
JP2KLib.dll JP2KLib 2022/05/09-11:17:40 79.1198525 79.1198525
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.11.20220318.2.b713855
mkl_avx2.1.dll Intel(R) Math Kernel Library 2021.3
mkl_avx512.1.dll Intel(R) Math Kernel Library 2021.3
mkl_core.1.dll Intel(R) Math Kernel Library 2021.3
mkl_def.1.dll Intel(R) Math Kernel Library 2021.3
mkl_mc3.1.dll Intel(R) Math Kernel Library 2021.3
mkl_sequential.1.dll Intel(R) Math Kernel Library 2021.3
mkl_vml_avx2.1.dll Intel(R) Math Kernel Library 2021.3
mkl_vml_avx512.1.dll Intel(R) Math Kernel Library 2021.3
mkl_vml_def.1.dll Intel(R) Math Kernel Library 2021.3
mkl_vml_mc3.1.dll Intel(R) Math Kernel Library 2021.3
MPS.dll MPS 2022/04/06-19:09:10 79.c217c13 79.c217c13
onnxruntime.dll Microsoft® Windows® Operating System 1.11.20220318.2.b713855
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2022 23.4
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.2.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.2.0.100
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2022 23.4
PSViews.dll Adobe Photoshop 2022 23.4
ScCore.dll ScCore 2022/01/04-10:07:31 82.3 82.3
SVGRE.dll SVGRE 79.012a8ea 79.012a8ea
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
TfKernel.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
utest.dll photoshopdva 22.0.0
VulcanControl.dll Vulcan Application Control Library 6.6.0.000
VulcanMessage5.dll Vulcan Message Library 6.6.0.000
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.4.0.997eb32 17.4.0.997eb32
wu3d.dll U3D Writer 9.3.0.113
Unified Extensibility Platform uxp-6.1.1-uxpr
UPIC 2.4.1


Required plugins:

Accented Edges 23.4 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 23.4 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 23.4 - from the file “Filter Gallery.8bf”
Average 23.4 - from the file “Average.8bf”
Bas Relief 23.4 - from the file “Filter Gallery.8bf”
BMP 23.4 - from the file “Standard MultiPlugin.8bf”
Camera Raw 14.4.1 - from the file “Camera Raw.8bi”
Camera Raw Filter 14.4.1 - from the file “Camera Raw.8bi”
Chalk && Charcoal 23.4 - from the file “Filter Gallery.8bf”
Charcoal 23.4 - from the file “Filter Gallery.8bf”
Chrome 23.4 - from the file “Filter Gallery.8bf”
Cineon 23.4 - from the file “Cineon.8bi”
Clouds 23.4 - from the file “Clouds.8bf”
Color Halftone 23.4 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 23.4 - from the file “Filter Gallery.8bf”
Conté Crayon 23.4 - from the file “Filter Gallery.8bf”
Craquelure 23.4 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 23.4 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 23.4 - from the file “Standard MultiPlugin.8bf”
Crosshatch 23.4 - from the file “Filter Gallery.8bf”
Crystallize 23.4 - from the file “Standard MultiPlugin.8bf”
Cutout 23.4 - from the file “Filter Gallery.8bf”
Dark Strokes 23.4 - from the file “Filter Gallery.8bf”
De-Interlace 23.4 - from the file “Standard MultiPlugin.8bf”
Dicom 23.4 - from the file “Dicom.8bi”
Difference Clouds 23.4 - from the file “Clouds.8bf”
Diffuse Glow 23.4 - from the file “Filter Gallery.8bf”
Displace 23.4 - from the file “Standard MultiPlugin.8bf”
Dry Brush 23.4 - from the file “Filter Gallery.8bf”
Entropy 23.4 - from the file “statistics.8ba”
Export Color Lookup Tables 23.4 - from the file “Export3DLUT.8be”
Extrude 23.4 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 23.4 - from the file “FastCore.8bx”
Fibers 23.4 - from the file “Standard MultiPlugin.8bf”
Film Grain 23.4 - from the file “Filter Gallery.8bf”
Filter Gallery 23.4 - from the file “Filter Gallery.8bf”
Fresco 23.4 - from the file “Filter Gallery.8bf”
Glass 23.4 - from the file “Filter Gallery.8bf”
Glowing Edges 23.4 - from the file “Filter Gallery.8bf”
Grain 23.4 - from the file “Filter Gallery.8bf”
Graphic Pen 23.4 - from the file “Filter Gallery.8bf”
Halftone Pattern 23.4 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 23.4 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 23.4 - from the file “HDRMergeUI.8bf”
HSB/HSL 23.4 - from the file “Standard MultiPlugin.8bf”
IFF Format 23.4 - from the file “Standard MultiPlugin.8bf”
IGES 23.4 - from the file “U3D.8bi”
Ink Outlines 23.4 - from the file “Filter Gallery.8bf”
JPEG 2000 23.4 - from the file “JPEG2000.8bi”
Kurtosis 23.4 - from the file “statistics.8ba”
Lens Blur 23.4 - from the file “Lens Blur.8bf”
Lens Correction 23.4 - from the file “Lens Correction.8bf”
Lens Flare 23.4 - from the file “Standard MultiPlugin.8bf”
Liquify 23.4 - from the file “Liquify.8bf”
Matlab Operation 23.4 - from the file “ChannelPort.8bf”
Maximum 23.4 - from the file “statistics.8ba”
Mean 23.4 - from the file “statistics.8ba”
Measurement Core 23.4 - from the file “MeasurementCore.8me”
Median 23.4 - from the file “statistics.8ba”
Mezzotint 23.4 - from the file “Standard MultiPlugin.8bf”
Minimum 23.4 - from the file “statistics.8ba”
MMXCore Routines 23.4 - from the file “MMXCore.8bx”
Mosaic Tiles 23.4 - from the file “Filter Gallery.8bf”
Multiprocessor Support 23.4 - from the file “MultiProcessor Support.8bx”
Neon Glow 23.4 - from the file “Filter Gallery.8bf”
Note Paper 23.4 - from the file “Filter Gallery.8bf”
NTSC Colors 23.4 - from the file “NTSC Colors.8bf”
Ocean Ripple 23.4 - from the file “Filter Gallery.8bf”
OpenEXR 23.4 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 23.4 - from the file “Filter Gallery.8bf”
Palette Knife 23.4 - from the file “Filter Gallery.8bf”
Patchwork 23.4 - from the file “Filter Gallery.8bf”
Paths to Illustrator 23.4 - from the file “Standard MultiPlugin.8bf”
PCX 23.4 - from the file “PCX.8bi”
Photocopy 23.4 - from the file “Filter Gallery.8bf”
Picture Package Filter 23.4 - from the file “ChannelPort.8bf”
Pinch 23.4 - from the file “Standard MultiPlugin.8bf”
Pixar 23.4 - from the file “Pixar.8bi”
Plaster 23.4 - from the file “Filter Gallery.8bf”
Plastic Wrap 23.4 - from the file “Filter Gallery.8bf”
Pointillize 23.4 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 23.4 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 23.4 - from the file “PBM.8bi”
Poster Edges 23.4 - from the file “Filter Gallery.8bf”
PRC 23.4 - from the file “U3D.8bi”
Radial Blur 23.4 - from the file “Standard MultiPlugin.8bf”
Radiance 23.4 - from the file “Radiance.8bi”
Range 23.4 - from the file “statistics.8ba”
Render Color Lookup Grid 23.4 - from the file “Export3DLUT.8be”
Reticulation 23.4 - from the file “Filter Gallery.8bf”
Ripple 23.4 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 23.4 - from the file “Filter Gallery.8bf”
Save for Web 23.4 - from the file “Save for Web.8be”
ScriptingSupport 23.4 - from the file “ScriptingSupport.8li”
Shear 23.4 - from the file “Standard MultiPlugin.8bf”
Skewness 23.4 - from the file “statistics.8ba”
Smart Blur 23.4 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 23.4 - from the file “Filter Gallery.8bf”
Solarize 23.4 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 23.4 - from the file “Filter Gallery.8bf”
Spherize 23.4 - from the file “Standard MultiPlugin.8bf”
Sponge 23.4 - from the file “Filter Gallery.8bf”
Sprayed Strokes 23.4 - from the file “Filter Gallery.8bf”
Stained Glass 23.4 - from the file “Filter Gallery.8bf”
Stamp 23.4 - from the file “Filter Gallery.8bf”
Standard Deviation 23.4 - from the file “statistics.8ba”
Substance Filter NO VERSION - from the file “MaterialFilter.8bf”
Sumi-e 23.4 - from the file “Filter Gallery.8bf”
Summation 23.4 - from the file “statistics.8ba”
Targa 23.4 - from the file “Standard MultiPlugin.8bf”
Texturizer 23.4 - from the file “Filter Gallery.8bf”
Tiles 23.4 - from the file “Standard MultiPlugin.8bf”
Torn Edges 23.4 - from the file “Filter Gallery.8bf”
Twirl 23.4 - from the file “Standard MultiPlugin.8bf”
U3D 23.4 - from the file “U3D.8bi”
Underpainting 23.4 - from the file “Filter Gallery.8bf”
Vanishing Point 23.4 - from the file “VanishingPoint.8bf”
Variance 23.4 - from the file “statistics.8ba”
Water Paper 23.4 - from the file “Filter Gallery.8bf”
Watercolor 23.4 - from the file “Filter Gallery.8bf”
Wave 23.4 - from the file “Standard MultiPlugin.8bf”
WebPShop NO VERSION - from the file “WebPShop_0_4_3_Win_x64.8bi”
WIA Support 23.4 - from the file “WIASupport.8li”
Wind 23.4 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 23.4 - from the file “WBMP.8bi”
ZigZag 23.4 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load:

AV1 Image NO VERSION - - from the file “C:\Program Files\Common Files\Adobe\Plug-Ins\CC\Av1Image.8bi”


Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 5.11.0.25 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-5.11.0\"
CDO: 1.120.0
CmdN: 1.11.2
CDP: 1.143.0
Projects: 1.3.10
Loaded at: 65 ms - launch time impact: 0 ms
Content Credentials (Loaded) 0.30.6.0 - from the file "Required Folder"
Loaded at: 7307 ms - launch time impact: 0 ms
ccx-timeline (Prepared) 2.6.41.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 23.5.1.0 - from the file "Required Folder"
Loaded at: 7307 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 23.6.0.0 - from the file "Required Folder"
Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder"
Loaded at: 67 ms - launch time impact: 0 ms
Share Panel (Loaded) 1.0.0.0 - from the file "Required Folder"
Loaded at: 68 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 3.19.237.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_237\"
CAPTURE: 2.0.34 STOCK: 4.0.2
Photoshop UXP Export-As (Prepared) 5.8.11.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 2.7.5.0 - from the file "Required Folder"
Loaded at: 7307 ms - launch time impact: 0 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 2615 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 2616 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2.7.0.20 - from the file "Required Folder"
Loaded at: 7308 ms - launch time impact: 0 ms
Neural Filters (Loaded) 1.12.2.0 - from the file "Required Folder"
Loaded at: 11215 ms - launch time impact: 0 ms

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_237\index.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_237\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_237\extensions\capture\capture.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_237\manager.html”

Installed TWAIN devices: NONE

smooth_idealist5E91
Participant
July 18, 2022

Hello,

I'm having the problem with the "Could not complete your request because of a program error." message when I try to use the Adobe Photoshop 2022 cloning tool. I never had this problem before so I dont know whats going on.

I followed the steps to reprodice the program error and copy the stack to the clipboard but I got the same error message when ever i click the Simulate Error botton. 

Pease see the attached screen shots. 

This is what I recieved when I tried th copy the Stack. 

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack: 

 

Please any suggestions how to fix this as soon as possible?

Thank yiu

 

Jerome 

 

Participant
July 17, 2022

I'm receiving the "Could not complete your request because of a program error" when I try to use the Clone Stamp tool. Clicking the OK button just re-displays the error message, and I have to use task manager to close the program.

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:

 

 

 

 
 
 
 
Participant
July 27, 2022

Same issue here!

LexWebmaster
Participant
July 17, 2022

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not print “Avery6870PrinttotheEdgeAddressLabels.jpg” because of a program error.
Stack:
Adobe Photoshop 23.4.1 20220615.r.547 3121b66
0 address: 0x00007FF64497E1B3 base: 0x00007FF63FF20000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF642B0C06C base: 0x00007FF63FF20000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF642B0B729 base: 0x00007FF63FF20000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF642B0D4CA base: 0x00007FF63FF20000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF640FAA75C base: 0x00007FF63FF20000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
5 address: 0x00007FF640FAABBB base: 0x00007FF63FF20000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
6 address: 0x00007FF6422A4567 base: 0x00007FF63FF20000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF642B733D1 base: 0x00007FF63FF20000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF642B72BA5 base: 0x00007FF63FF20000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF642B4EF0A base: 0x00007FF63FF20000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF642B2F7C9 base: 0x00007FF63FF20000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF6404FE6D8 base: 0x00007FF63FF20000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF6404FE776 base: 0x00007FF63FF20000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF6404F28A8 base: 0x00007FF63FF20000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF640508991 base: 0x00007FF63FF20000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF6407CB49C base: 0x00007FF63FF20000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF6404F48D9 base: 0x00007FF63FF20000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF640759D22 base: 0x00007FF63FF20000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
18 address: 0x00007FFCA8507034 base: 0x00007FFCA84F0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
19 address: 0x00007FFCA8DE2651 base: 0x00007FFCA8D90000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

LexWebmaster
Participant
July 18, 2022

Fixed. PC printer spooler problem.

Participant
July 17, 2022

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.1.0 20211208.r.143 83e47c5
0 address: 0x00007FF760265E22 base: 0x00007FF75BA40000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF75E63B444 base: 0x00007FF75BA40000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF75E63A919 base: 0x00007FF75BA40000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF75DA6A434 base: 0x00007FF75BA40000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF75DA69EC1 base: 0x00007FF75BA40000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF75DA69F61 base: 0x00007FF75BA40000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF75DA69EE1 base: 0x00007FF75BA40000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF75DA7647D base: 0x00007FF75BA40000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF75E681A55 base: 0x00007FF75BA40000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF75E6846D8 base: 0x00007FF75BA40000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF75E68421B base: 0x00007FF75BA40000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF75E65F0C9 base: 0x00007FF75BA40000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF75C04CA69 base: 0x00007FF75BA40000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF75C04CB06 base: 0x00007FF75BA40000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF75C040079 base: 0x00007FF75BA40000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF75C056FD1 base: 0x00007FF75BA40000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF75C30C752 base: 0x00007FF75BA40000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF75C042ACE base: 0x00007FF75BA40000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF75C2A3392 base: 0x00007FF75BA40000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFE481254E0 base: 0x00007FFE48110000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFE49F0485B base: 0x00007FFE49F00000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.